The location of the hotel is excellent, especially for those traveling by train. Compared to the entrance hall, it seems that rooms have been thoroughly renovated and mine was quite comfortable for a short stay. The cleaning service was great and on time every day. The hotel exceeded my expectations, and the value for money was great.

I stayed on the third floor, so wi-fi was not always stable. The breakfast room seems quite dark and run down, but they make up for this by having very accommodating staff and great Italian coffee.

Perfect location in the middle of the town near the train station. Rooms are renovated and everything was clean with all amenities. Staff was friendly and nice. Overall really great value for money considering prices in Tuscany.

Sound isolation is bad. Wi fi didn't work at all on the third floor, it's probably my biggest issue with this hotel. Breakfast was nice but only sweets like croissants and stuff, could use more variety. Please improve on at least wi fi and breakfast options and you'll get better ratings!

Great positioning the town so easy to access all the sights. It was very clean and the bed was comfortable. Staff are nice and helpful. Price was good. The room matched the photos.

It’s a bit noisy mainly in the morning, not too bad as it is mainly doors closing and banging - bring ear plugs if you are a light sleeper.

The hotel was very good for a short stay in Arezzo: convenient location (town and railway station); clean with good sized bathroom and shower; good breakfast; helpful and friendly staff.

The lift could be a bit larger, however small lifts appear to be the norm in Italian apartment blocks and older buildings.

The breakfast was decent. It was right between the funiculare and the center of town, making it great for coming in with luggage.

I wish they would have warned me that there was a live singer playing very loudly out my window until 12:30am on Saturday night.

The hotel is very close to the train station (central place). We arrived at night and it was super easy to access the hotel. Also, from the hotel, it is simple to walk to the old center of Arezzo or take a bus to another point inside the city. The room was very clean, good size, the bed was comfortable and AC worked properly (but it is noise). Breakfast was simple but tasteful.

The room was noise, mostly because of the AC. We did not like the towels, although it worked properly. When we were leaving the elevators were in maintenance, which was complicate for my parents. They needed to come down with the stars (but I believe this is a one time thing)

Close to everything, including train station.

Finding it was difficult, since it does not have its parking garage. If you need a parking space, the best/closest parking in Eden Parking lot. Very short walking distance to hotel.

The location was great The breakfast was especially tasty and generous The room was basic but comfortable The staff friendly and informative

I would have liked a common area to relax in and maybe meet other travellers

They let me check-in early, all staff were friendly and nice. The room is clean (actually, it’s the cleanest room I had during my journey in Italy) and comfortable, it’s the kind of room once you open the door you smile. Breakfast is great 👍

It would be perfect if there’s a kettle in the room.

The rooms were well renovated and super clean. The price was fair and it was super central for the town and station. We at a 6:30 train to catch.

Although the front desk staff person was lovely, the down stairs area looks very gloomy and can do with redecoration and more lights put in. The rooms are so much better than downatairs.