It is a really charming hotel just steps from the Basilica. Our room had king sized bed in one half and a sofa bed in the other which was perfect for traveling with our 16 year old. We loved the staff and everything was very comfortable. It was so peaceful and quiet at night while lively during the day. The wifi was perfect! It’s located in a ZTL, but you can pull your car up to drop your bags near the front before parking in a nearby garage.

One caution, there are a few sets of stairs as is typical in Italy and didn’t bother us, but if you have mobility issues it might make a difference.

This hotel is absolutely one the best rests or posts we have ever seen. Nice, clean and elegant place to spend time at Assisi. Bed and sack were really fine and comfortable, and the situation of La Sorella Luna near and just about Basilica San Francesco is perfect. It was really nice and easy to start walking tours around Assisi from there. All the beautiful bars, shops and restaurants are near. Ooh La Sorella Luna, what a wonderful place with nice and friendly staff.

Possibly the personal could ask if the visitors would like to take one more cup of capucchino at morning.

The location of this quaint little historic hotel was excellent. It is steps from the Basilica San Francesco and also along the main street in town with the many restaurants and shops. We had opted for a junior suite (even though there was just two of us) to give ourselves more room to spread out. We are very glad we did as we had a sitting room in addition to the bedroom and an extra closet. The breakfast was included and had a nice variety of offerings. Front desk staff were very helpful and pleasant.

There was no elevator and no bellhop. So my husband had to carry our very heavy luggage up the outside stairs to the hotel lobby area, and then up to the second floor where our room was located. At our age (70's) we have to remember to ask this question whenever we book future hotel stays.

Tucked away, up a short stairwell, behind the bustle of shops near the St Francis Basilica, Hotel Sorella Luna has an immediate charm, fitting for the beautiful historic town. The charming and friendly staff were more than welcoming, considering that our flight to Perugia was diverted to Rome, meaning that we only arrived in Assisi very late, just before reception closed. The room had comforting decor, and faced the main street, allowing for fleeting views over the rooftops to part of the Umbrian landscape. We were greeted by an ample sized bed, a long desk, shelves, hangers, a safe and minibar, and the underfloor heating soothed our feet as we slipped on the complimentary slippers. The bathroom was equipped with a bidet and hairdryer, and a small set of soap, body wash and shower caps. The shower was deliciously warm, especially after a long journey. An important note for many international travellers: you will not find a tea/coffee/kettle set in the rooms, however the minibar was packed with snacks and drinks, which are paid for at the end of your stay. The bed and pillow were comfortable. The mattresses may feel like it is too firm initially, but it is memory foam and it will soften down after a few minutes, so just bear with it and you will sleep like a log. Breakfast is served in a room just outside the main door, up some short steps. The staff were happy to make fresh coffee. A small, but sufficient, selection of items were available each day: scrambled eggs, boiled eggs, bacon, cheese, ham, breads, cereals, croissants, cake/pie, juices and fruit. Note: For those who have gluten intolerance, they also offered a selection of gluten-free items including muesli, biscuits, rice cakes and chocolate wafers. Wi-fi was available throughout the hotel, and the reception area was warm and welcoming, with details of the activities at the main historical sites in the town. Great location, in a charming town.

This is not the most accessible hotel, as there are stairs up to reception, stairs to the breakfast room, and stairs to almost all rooms. We spotted an accessible entrance on the last day, but did not ask about it. To access the breakfast room, you need to leave the reception and walk outside for just a few seconds, which can be slippery when it is raining, so caution is needed. Important note, not related to the hotel, but as a caution as not everyone will be aware: Assisi itself is not the most accessible town... It has narrow cobble/stone streets, and most roads have an incline. The town is beautiful and charming, but do plan well if you have accessibility needs. If you struggle, but can still tolerate some steps, it is a great hotel to stay in.

Beautiful building, well maintained. Lovely decor, excellent shower and aircon. Well placed for the Basilica and also for the centre of town as long as you can make it up the hill.

I booked as a single person. I didn’t mind that the room was small but the bed was very small, like a student room bed. It was comfortable though.

Quiet location on the edge of town, set in interesting grounds. Good restaurant on site. Helpful staff, especially when we couldn't find the hotel, in the hire car (one road was closed due to roadworks).

We needed better driving directions to the hotel - we got lost in the narrow streets!

The two ladies at the front desk were very nice. They brought my luggage to the hotel lobby. I was too tired to lift it through the stairs. The GPS had me walked all around Assisi center without finding the hotel. The hotel is beautiful and very well located. It's only a few minutes from the entrance of the Saint Francis basilica. I highly recommend it.

Rooms were spacious and clean. Breakfast room and the Breakfast was delicious. A lot of character and history in the building.Staff was exceptional and helpful.

The amount of steps to get to the room. Ability to drop bags off without walking a distance and parking was inconvenient. Difficult to find with Google, drove around for almost an hour

The hotel is beautiful, modern and chic inside of a very old building. The whole hotel felt fresh and clean, and cool art adorns the halls. There’s a lovely rooftop terrace with lounge chairs. Everything was small—my room was quite compact—but in a cozy way, not cramped or crowded. It’s a 2 minute walk from the Basilica and a 10 minute walk to the main square. The breakfast buffet included yogurt, cereal, meats, pastries, and the hotel staff offered to make coffee and eggs for me as well—definitely worth the few extra euros. I thought Sorella Luna was a really great value and am only sad I didn’t stay longer than two nights.

The minibar didn’t have a price list? This is really the only thing I can think of. I greatly enjoyed my stay.

I really liked the hotel, mainly for its very central position. The room [single] was very small but bed was comfy. The bathroom is tight. The breakfast was ok and had what one would expect: if only things like the coffee and the eggs were warmer it would help. There is no reception st night but did not need any and could leave the hotel without any problem early morning. The staff were ok but could offer to help with sites etc.

On checking in I did ask for a room with no steps due to my health problems [and already getting to reception there are some steps] but simply told they were few when in fact there were too many for me. Was not offered another room.