Service from the hotel staff from when we arrived to departure was outstanding. Svalka on reception was both incredibly patient and helpful being it was our first time in Lake Garda. Facilities are excellent and always staff cleaning and ever so polite, nothing was ever too much trouble.for them when asked. The room was amazing and views to die for overlooking Garda and the lake, we had upgraded to lake view rooms and they were always well cleaned every day with fresh towels if needed and complimentary robes and slippers which we loved using. Food was of a good standard, the breakfast was fresh with plenty of choice. The bar menu was nice and evening meals had plenty of choice and were well cooked. Do take the speed ferry over to Sirmione, it's a beautiful place and boat trips around the locals hotspots are offered there too. Overall, we came for a relaxing weekend to unwind, the hotel was superb, a fantastic location, good food and we got exactly that. Garda is a spot on location with bars, restaurants and nice shops to stroll around and access to other parts of the lake are easily accessible. We loved it !

The food although very nice can be expensive and over the several days did mount up. A half board option would be great and complimentary water for the room would be a nice touch. This part is not about the hotel. The taxi fares from Verona airport are expensive, around 80 euros each way to and from the hotel. To get into Garda it's 20 euros each way and local taxis as we found out are very hard to get hold of, there are limited licenses so only a handful of drivers operate Garda. It would be worthwhile to potentially hire a car whilst out here if you want a more cost effective way of getting around.

Everything was perfect! From the minute we turned up the staff couldn’t do enough for you! Everything was spotlessly clean and well looked after and the views around the hotel and from the pool are incredible. Breakfast was one of the best we’ve ever had!

We had half board, and the food was delicious but the guests on half board are seated in a separate, somewhat sterile part of the restaurant without a view. However Donato was amazing and looked after us incredibly well!

Amazing property with peaceful & green calm surrounding, the staff is superb, very kind & helpful. We liked the restaurant & the pool, every single detail was astonishing & worth the value. Thank you guys you made our honeymoon sweeter.

Breathtaking views, amazing friendly staff, lovely breakfast and fresh beautiful food. Fabulous spa and great treatments on offer and beautiful pools.

The TV was not smart to allow us to stream or cast to.

Great location, nice staff, view of lake while far away from the hustle. Great breakfast partly buffet, partly a la carte, just make sure to be early

The view was absolutely stunning the pools were just wow..fabulous breakfast and the same was fabulous wonderful massage and a brilliant yoga class in the morning loved everything

Nothing

The staff, the view, the rooms, the breakfast and the staff at the breakfast were all super! We enjoyed it very much! 😎

Great location, excellent breakfast and nice pool area. Rooms were well equipped and clean.

Staff super nice and helpful, breakfast was good.

The location is superb, sitting above Garda with a lovely view across the Valley to the Lake. The Hotel and facilities are very well designed and laid out, making for a relaxed, peaceful vacation. The food and Catering are of a very high standard. The suite was spacious and well appointed.....and finally a special mention to The Staff! The Staff were exceptional in every respect. Informative, polite, helpful, friendly, engaging, smiling....nothing was too much trouble! It was our Wedding Anniversary and we were really looked after and everyone went out of their way to make our stay a memorable one. We will definitely be returning! Special mention should go to Veronica and the staff at Reception. They were beyond helpful in sending emails to 'Autostrada' to help us with a dispute, and were instrumental in getting us a Eur60 refund! The Family Tonini should be proud of their Staff and the Culture they have created. It was the kind of service you would always expect on a Holiday, but very rarely get. Thank you.

Our only suggestion would be a shuttle bus a few times a day down to the Town.