Lovely staff, very large bed and a good sized room, the private bathroom was very tight but covered our needs, and our room felt secure. The fridge was very handy, although was very loud so we had to switch it off overnight. Overall though, a great stay, and exactly what we needed to crash at the end of our long walking days touring the city.

The rooms were not well sound proofed. We were disturbed by very loud neighbours and at night you could hear a lot of road noise. The shutters were difficult to manoever and we could not quite manage to close them fully.

The accommodations met our expectations and the hosts were very kind. They let us arrive slightly early and leave our bags after checkout on our last day. We would happily stay again.

Finding the location was slightly difficult, as we didn't know we'd need a code or to call the hosts to enter. A little more explanation after booking but before arrival would have been appreciated.

Room is comfortable and big. The external private toilet is just across the room. Hosts were friendly and provided good toiletries, coffee, tea and biscuits. The hotel is close to a train station and other transport links. It's a short walk from there to the Mercado Centrale and city centre.

I didn't have any issues, but it's near a busy street and may be too noisy if you're a light sleeper.

Nice place with a great host. Close to train station, which is really useful (as we came and went by train). Decent room, with decent WIFI. Easy to find and we felt secure.

This location is on a main road near the train station and near two tram lines. As a result, it's quite noisy at night. We did ok with it, however. Location felt quite safe, but you are near some sketchier areas, such as the bridge under the train tracks nearby.

The room was quite big and the lighting was quite good. The window scroller was quite good, it was adequate for the good light during the day and a very good sound seal at night. When I closed the window tightly, the room was quiet and comfortable. The location is the biggest asset and it is just 5 mins walk from the station. And just a 2 min walk to the meeting point of most of the tour operators. We reached early and we left late... all these times we were provided space to store our luggage in the main entrance hall. The host was available at any time on call and they helped us with all our requests. The stay is on the third floor and they have compact Lift to reach.

Last day we were having food in the hall after checkout time, the person who was working there suggested we have food at the reception table. Later, the owner came and was not happy that we were having food on the reception table, as any time the new guest would come. I understand their situation. But it ended up being an embarrassing end for both of us. We packed the remaining food and left the place with our luggage for the station, where we had our food. NOTE: They didn't force us or utter any rough words, they just asked us to finish our food fast.

The location is excellent next to the train station, the staff was very accommodating letting us store our bags after check out. The place is really clean with everything you need for a short stay in Florence.

The hotel is clean . Near the city centre and to the train station The hotel owner is very, very decent , we arrived earlier than expected, but he gave us the room without any extra fees

Nothing

Nice location, 7 to 10 minute walk from the train station and has some bus stops nearby Clean private bathroom outside our room Super friendly host whom you can contact through Whatsapp

Nothing :)

this establishment is great! The owner is responsive, kind and his wife too! to the little care! It was really well located, close to all the attractions of the city! we really enjoyed this stay in Florence!

nothing to say

Host was gracious and accommodating. I will stay here again next visit.

My only complaint is that I didn’t stay for a longer trip. Thank you again!