Perfect location: Walking distance from the city center and 20 minutes by tram from the airport. Railway station nearby with frequent and quick connection to other cities (Bologna, Pisa, Lucca etc) Great restaurants in the immediate neighborhood not flooded by tourist Ideal for a late check in - easy to get in and the host available to help 24/7 Nice and comfortable room, cleaned every day Human approach - no apps or QR codes, very nice and extremely helpful host.

Love the location, and everything looks new and clean especially the bathroom. The bed and room were very comfortable. We were upgraded to the room with kitchen and it was really convenient.

Minor feedback- the shower need to be able to put our shower/shampoo stuff.

The host was really nice though she spoke little English but we can communicate with text easily. She had good recommendations where to go and provided biscuits and coffee during my stay. There was daily cleaning and made my stay comfortable. I chose this guest house because there is a lift for my big luggage. I stayed long and the host upgraded my room so I don’t need to switch rooms during stay.

It was quite noisy because the guest house was next to busy traffic, though there was double windows but still annoying. The room was spacious and the bed was soft for me. Beware of the mosquitoes.

Fantastic experience. Elina is very helpful & caring. Near to SMN Florence Train Station. Only 5 min walk. Going to Florence airport is very convenient. Nearest tram stop is Rosseli.

Everything was perfect.

Spacious apartment less than 10 minutes walk from Santa Maria Novella train station. Was able to walk to many attractions from the apartment. Apartment itself was very clean and comfortable, with air conditioning. Lovely host, who was very attentive. She very kindly helped us with storing our luggage since we arrived in the city earlier than our check-in time. Wish we could have stayed longer than the one night!

The host greeted me from the beginning .. since she saw me by the door . She made me feel comfortable from the beginning . I had a lovely stay . I was so impressed with the accommodation and how spacious it was .

The only thing I must say is that I wish the AC worked . I know it is technically fall / winter but I get hot all the time and it would have been nice to have it worked .

On arrival, we met our host. She was super friendly and helpful and made us feel right at home. We booked one of the rooms with an external bathroom and she kindly offered us to move to a bigger room with an ensuite bedroom and kitchen. Highly recommended.

Really nice room, beautifull bathroom. We were very satisfied with the stay and wish we could stay longer! Place close to the center and train station!

It was a bit sad that we couldnt use the kitchen to cook our own food. For some this can be a big minus if they want to save some money. It was bit pricey, but room was really nice so I think its fine.

Everything

The noise from the apartment upstairs was horrible. You hear every step the residents above are making including noise pf moving furnitures. Besides that, everything was amazing.

it had a well stocked kitchen.

Located on a very busy street, but traffic slowed later in the evening.