The unit is very clean, spacious, well-equipped with kitchen and laundry. The host was quick to attend to our concerns

Unfortunately the building’s lift was broken during our visit and it was challenging to carry large luggage up to the 3rd (4th) floor. Appreciate that we were advised about the issue prior to our stay but we were not able to find a good alternative for our group so we stayed. Overall experience still good except for the broken lift which was not the fault of the host

Location was great. The kitchen appliances and cutleries were well stocked and I was able to cook for Christmas. Beds were comfortable. Was able to have a good sleep every night.

The bathroom is a bit small and it’s kinda tight to enter the shower area. Toilet paper was not enough. We stayed 4 nights but was only given 2 extras.

The apartment is large enough for 7 persons (6 adults and a kid), the room plan is really great - bedrooms were situated far from each other. The kitchen is well-equipped. Good air conditioner. It is very close to the railway station (10 minutes walk) and the historical center of Florence (15 minutes walk). The service from Mamo Team was excellent, we got quick replies to all our questions and requests, even late in the evening.

There was only one set of keys and we didn't know we could get another set as well. Thus, in case there are more of you accommodating in the apartment it is wise to ask for another set of keys as well.

Loved the location, cleanliness and overall comfort the place has, very comfortable A/C and dark window louvers throughout the place so you can sleep soundly. Very near train station.

Place is in a very high 4th floor and the building elevator is very small so if you arrive with lots of luggage it can get quite complicated to reach it but overall the view from the balcony and how great the apartment is, compensates everything.

Outdoor balcony /sitting area. Lift as a lot of stairs. Good location only about 15 minutes to walk to the centre and close to the tram stop if going further.

Lack of wardrobe space, would be better with single beds in the second room ( not bunk beds)

Everything, the place looked and felt great, it had all the basic things one need to stay comfortably. Great beds and a clean bathroom/hot shower.

The weather, it was raining, and we couldn't explore Firenze the way we wanted to.Fortunately, it has nothing to do with the apartment.

Great location. Good proximity to the train station and the sites. The train traffic slows down quite a bit at night so it wasn’t too loud at night. Ability to close the shutter to the terrace at night for the person sleeping on the sofa bed in the living area was very helpful.

It was a well equipped apartment.

We were a family of six, so with the sofa bed opened up there was no comfy chairs except for the dining table and chairs to sit in and relax after a hectic day.

Spacious, and well equipped, close to the train station but on the back side.

We didn’t receive toilet paper in the appartement and only found out that we could get supply if needed at the end of the stay 😅

Good location, near train station 10 min by walk. Easy check in. Great kitchen appliances and terrace . Quiet neighbourhood.

There was a problem with hot water.