This was our second stay at this hotel, and we particularly love the location, right next to the port of Ischia. Our room had a small balcony, perfect for sitting and enjoying the scene of the port activities, with ferries coming and going etc. and also looking across to steep hills with many lovely villas on the slopes. The main shopping street is just around the corner, filled with many boutiques, cafes etc. and this narrow street is mostly pedestrianised, especially in the evenings. The hotel has good, standard amenities, the room was spacious and comfortable. It is also next to a pedestrianised street, right on the water, lined with many, many cafes and restaurants, all featuring seafood. If you're not a seafood lover, Ischia will prove rather difficult for dining, aside from endless pizzas! Our favourite restaurant, about 2 doors away, was 'Michelangelo' --great seafood, very friendly yet professional service. A lot of fun in the evenings. Hotel staff were pleasant and helpful. The town's main bus station is a few minutes' walk. Buses are the ideal transport to explore the whole island. We would never consider hiring a car--no need. We will certainly stay here again on another return visit one day.

Nothing much, except the room's air-con. was somewhat erratic and hard to adjust. We mostly left the terrace door ajar at night, and although it can be a bit noisy for a while, this settles down (eventually!).

The Aragona Palace is great, with a super location that is walking distance from the Ferry. There are plenty of restaurants, and sightseeing is nearby as well. All kinds of transportation to other places of interest is very close to hotel. The main shopping street Via Roma is around the corner for those beautiful walks. The breakfast at the hotel is decent, but the front desk service was exceptional with Elena and Martina being very accommodating and super knowledgeable about everything the hotel and the Island of Ischia has to offer. Special thank you to Elena and Martina for making our stay unforgettable!

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The staff were very friendly and helpful. The young man (Lorenzo) at the front desk always greeted me as I passed and offered information on what to see on the island. I was also upgraded to a room with a balcony - thank you :-)

The only bad thing was that I had mosquitos in my room and got bitten at night.

The location is ideal because it is nest to the Port. It is an easy walk after departing the ferry. The personnel are quite friendly and will assist you with your questions. I have stayed here 2 years in a row and if I return, I will stay again. It is an understated hotel that is most comfortable and convenient. The breakfast is expansive. Although I did not prefer some of the items, there was always enough choices to create a meal of your liking. Spa services are excellent. The pool although small has a great view of the marina. The pool was never crowded either year.

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Hotel is well located opposite the harbour so great views. You do get woken earlier with the boats getting ready though. Staff were lovely and helpful. The breakfast wasn't that great, so we ended up having a second small one at the cafe round the corner. The rooms are a little tired, especially the bathrooms, but they do the job. Bring your own toiletries, since the hotel ones struggle to get a lather up! The rooftop thermal pool is great - very warm (around 32-34 degrees) so eases any muscle strains.

Mosquitoes bugged us the first night, since we couldn't see any to start. Once we smacked them all, it was fine. Subsequent nights ok, as we didn't open the French doors and did a scout round for them when getting back to the room (there were quite a few in the hallway and they must get into the rooms, during maid cleaning). Obviously a common problem judging by the splatters on the walls. (We didn't have any in Naples or Capri). Breakfast as above - a bit basic.

The location was 5 minutes to the port and as soon as you walk out the door, all your restaurants are right there. The view from the room was gorgeous and the staff are super nice. The rooms are clean and there was a variety for breakfast. No complaints! I will book this property again next May.

The beds were a little uncomfortable and the pillows a little thin but you can request more.

The location is superb, facing the port/harbour, so in the very centre close to all shops and restaurants, as well as boats if you wish to take a trip around the island or to other islands around. We had a room with a terrace on the top floor with a fantastic view of the harbour. The hotel is also close to the Aragonese Castle built on a small tidal island connected by a causeway. It has a pool with thermal water and a lovely area around it on three levels with enough sunbeds, but the two levels above are not well taken care of. It's a pity. The spa was great and I recommend an anti-aging facial. And if you wish to swim in the sea, in addition to several public beaches close by, you can take a taxi that will take you to Giardino Eden, a beach club about 10 minutes from the hotel. It offers sea access, pools and restaurants. The staff was very friendly and helpful.

Breakfast was not replenished so if you were later, so e.g. 10:00 while breakfast was open until 10:30, you could not find much of anything. Once we came earlier, around 9:00, and it was great. Pity.

Less then a 5 minute walk with a suitcase from the port you'll see the hotel.I was greeted to happy reception staff even though early they checked me in and upgraded my room. My room was big and clean with a large bathroom plus balcony. The hotel offers a number of services, during my stay I used the thermal pool. They also have a bar which is handy to indulge with a drink after a long day walking around. Breakfast was plentiful and offered a variety of sweet and savoury. I recommend this hotel because of its location close to port, bus terminal and shops and great staff.

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The property is in an excellent location close to the harbour. The staff without exception were friendly, polite and professional. The roof terrace was a very pleasant surprise, it just keeps going up and up the hillside and the views are wonderful. Breakfast was of a very good quality with a plentiful choice. The building is also very solidly built, which made for an excellent sleep - you could not hear the people in other rooms or corridors.

The room decor is a bit dated, although of good quality.

The hotel staff are superb, friendly, informative, and helpful. I could no fault a single one of them. The location is perfect for exploring the hotel itself is clean and comfortable and has good facilities for when you dont wish to explore the island.

There are a few areas that need a little more attention with maintenance but nothing that impacts your stay