The room had a front view of Mantua's main square, with a beautiful view of the cathedral and the ducal palace. Waking up to those views is a privilege!

The hotel has a fantastic location and the reception staff were very welcoming. However, we were surprised by the extra charges for services that are usually complimentary in most hotels, such as late check-in after 11 p.m. or storing luggage after check-out. In addition, the large number of messages and emails about fees and conditions before our arrival felt a bit overwhelming. While we appreciated the kindness of the staff, receiving these details in advance unfortunately set us up for a less positive experience.

The hotel was in an excellent location relative to all the museums and attractions associated with the city being a UNESCO World Heritage Site. Our room was on the top floor and accessible by lift or stairs. Although a relatively small room, it was clean and comfortable for our one-night stay. The staff were welcoming and helpful and the hotel also offers a good, reasonably priced breakfast.

The hotel corridors are short and narrow - feels a bit like a rabbit warren.

The location on the main square was unbeatable. The buffet breakfast was fresh and good and served in a bright restaurant with open doors on to the square. The hotel had an old fashioned feel, but with decent facilities. We would recommend to friends and will stay again if we return to the beautiful city of Mantova.

The shower cubicle was a bit small and the door was very stiff to close. The air con wasn't the most efficient

Very central

Transport of the bottles and other staff in the corridor once a day. Lots of noise. Not possible to sleep during that issue in the misdle of the day.

Check in was very welcoming. the location was great. they fixed the elevator within a few hours of our arrival. breakfast was an additional 10 Euros, but it had a variety of choices. They welcomed our pets, no questions or extra fees.

The elevator wasn't working at first and we had to lug our luggage 4 floors. People were smoking in nearby rooms. The rooms and hallways were smaller in size than most hotels. The hotel was within the ZTL. Knowing what to do before checking in would be helpful for travellers with cars.

A lovely hotel with very nice staff - all were very friendly and helpful. The facilities are nice, the location is in town center so a big bonus as you're close to everything you need. Shops, supermarkets, restaurants are in very close vicinity so very comfortable. Room is a bit small but was acc. to our expectations. Good choice if you want the location in Montova city center.

Breakfast can have a bit more variety but nevertheless, fresh and welcoming.

I have never slept on the main square of a medieval city. We got the 1st floor 1st room window facing to the Ducale Palace and the Duomo. The hotel is old but refurbished, the room small but the bed is comfy. The breakfast was perfect , good coffee, and i was satisfied with the selection as well.

i have got what i expected.

Check in > fast Room cleanness > very good Housekeeping > spent one night Soundproofing > very good, double glazed window Air conditioning > n/a wardrobe > elementary Bathroom cleanness > very good bath/shower > shower shampoo shower gel quality > good bathrobe > none sleepers > none Bidet > available Bed mattress > good (firm) Pillows > firm not comfortable Room amenities minibar > 2 bottles of water complimentary coffee machine > not available fast Internet > very fast shoehorn, kits,… > do not remember safe box > didn’t work Checkout > fast Location > excellent Personnel > polite and friendly

nothing.

Location!

Hotel needs renovation, particularly the bathrooms and the doors, which let every sound from the corridor in the room. The breakfast was not at the level of other Italian hotels and they did not refill empty parts of the buffet even at 8 in the morning. Breakfast finishing at 9:30 also on Sundays.

Comfortable and right in the centre. It's only a 15 minute walk from the railway station. The staff were very friendly and helpful.

I'm really going to have to think hard because there was only one thing slightly wrong. I have to write three sentences so here's a filler one. My room I think was next to the central air conditioning unit so was a bit noisy at night.