Initially uncertain of the location, but rest assured the hotel is PERFECTLY to explore old down town Palermo. Taking the Airport to City bus, alighted at Teatro Politeama Garibaldi ( Piazza Rugerro Settimo ) it was just 5 min walk. Located in a side street, the reception is huge and a little old fashioned - yet the staff were very warm and welcoming. I was located on the first floor - short flight of steps or a lift. Breakfast was on the ground floor and typically european continental. Two coffee machines and a basic buffet. The boiled eggs and cheese made handy rolls ! The hotel appears to be dull, maybe due to its age, or its location in an narrow street, however it is VERY clean - and the maids did a good job of the room each day. There is a safe in the room. On the last day; obliged by check out at 11, there were no issues in leaving luggage in a secure room, allowing more to time to explore the town once again without dragging wheels on cobbles !

There was a very noisy group of School/College students staying - but this had no bearing on the hotel.

The family room was spacious, and despite being very close to the shopping area, it was pleasantly quiet inside. The location was perfect — just steps from bus 101, which takes you to the central station or connects with other buses like the 806 to Mondello. The hotel offers a basic breakfast, which was good enough to start the day — and you'll definitely want to save some room for all the delicious treats the city has to offer!

There was no tea or coffee maker in the room, although this was clear from the list of amenities. Still, I was a bit surprised that there wasn’t even a shared hot water dispenser on each floor or at least in the breakfast room. On a positive note, the receptionist was kind enough to provide me with a small kettle of hot water from the espresso machine. Also, the handwashing sink in the bathroom was severely clogged - this should be an easy fix and I hope this will be addressed soon.

So the hotel has traditional hotel rooms and then what we would consider suites in the U.S. we booked a suite which came with a kitchen. For the money we spent, we got an AMAZING bargain. The room as spacious and comfortable. We stocked the refrigerator with snacks and drinks so we could kick back and relax in the evenings. We did not have breakfast at the hotel, opting instead to get coffee out and have it with fresh danish and yogurt we purchased the day before. It made for relaxed and quiet mornings. The street outside is busy into the early hours so we had to sleep with the windows closed at night. But we had some nice breezes to cool it off in the evening since it was too early for air conditioning The hotel is convenient to the historical district, the harbour and shopping. There are lots of restaurant options nearby and bodegas to pick up small things you might need. The room was not well stocked so we bought body wash, tissues and some other comforts we needed. If you plan to use the kitchen, I suggest getting a small dish soap and wash pad. Again, there are lots of nearby places to get those things as well as fresh ingredients if you want to prepare meals.

The elevator was really small and tight. Not much the hotel can do about that and fortunately traveling with friends, we managed to navigate it just fine.

Great location!

No AC available until June - no fans either - opened the windows but mosquitos came in.

Very close to the center especially to theatre Massimo, everything at your fingertips, in a quite street with limited traffic, in a quiet area, cleaning and kindness of staff. The price reflects the category it belongs it to.

Furniture to be modernized, cigarette butts thrown on the ground in front of the entrance, as guests who smoke have nowhere to throw their butts, it would be appropriate to place an ashtray outside for guests' use!

Good location, bus stop 3' away and only a few stops to all main sites Spacious room, we had a three bed room, with VERY comfortable beds They also kept our luggage until we could check in so that we could go to the food market which was a big plus

Breakfast was ok but was missing a lot of things When we entered the room there was a wall light literally hanging by its cables but they fixed it the next day

Very friendly staff and reception is permanently open. The hotel is centrally located, right next to Massimo Theater, on a quiet pedestrian street, which gives it a big plus.

The hotel is not very refurbished, or maybe our room was less refurbished, but we chose our accommodation at the last minute as we were on a tour of Sicily. However the hotel is very very central and the location covered any inconveniences.

The location is great! Quick walk to most attractions and the theatre. The room was clean. The staff was great. we left my grandson’s cup in the restaurant and the next morning they had it at the front desk to return to us. Same with my son -in-law’s wallet.

The air conditioning was not working well enough for me but it didn’t keep me from sleeping. Breakfast was good but it would be great if they had some juices and water available.

Big city hotels can be hit and miss when it comes to quality, but for such a busy town, hotel is very well insulated from noise. Was backpacking for 2 weeks in Sicily, and this was marvelous, great choices for breakfast and easy check-in with flexible times. Also very well located for walking tour through the old historic town, including markets etc.

Nothing wrong to report.

The breakfast was very goof – surprisingly varied for a typical Italian breakfast. A particularly thoughtful touch was the takeaway breakfast prepared for me due to our early departure.

The hotel room was absolutely fine – comfortable and clean. Perhaps a slight renovation wouldn’t hurt, but overall it was a pleasant stay.