The staff!! Sami and Danny are the best! There was also a lovely lady working at reception whose name I didn’t catch, but she was amazing too. They all made our stay absolutely wonderful! Location, location, location — it couldn’t be better! Everything is just a short walk away. Highly recommend!

The only downside was that the bed was a little uncomfortable, and the location of our room felt a bit claustrophobic. But overall, the great service and perfect location definitely made up for it.

Perfect location: close to Spanish Steps, the tourist attractions in a walking distance (<1.5km). Many shops and restaurants in the area. The metro station is in few hundred meters. Very helpful and friendly staff! We could leave our lagguage after the checkout as we had a later flight. Very clean and comfortable room with modern furniture. The breakfast is fair with fresh bakery products, juices and eggs. The elevator is authentic :) Overall highy recommended!

Just a minor thing: it would have been good to have some more towel hangers in the bathroom...

Very good location with a very helpful staff. On-site Breakfast was excellent, very reasonably priced buffet with great service. All our room requests were satisfied. Our room had a view out the window to the Main Street which we enjoyed quite a bit.

Nothing that stood out. Some reviews stated 3 steps to get up to the level to the elevator but if this is a major problem for someone, you’re gonna have a lot more problems walking around Rome.

We didn’t have breakfast included in our stay , but because the air conditioning was playing up , the hotel kindly offered us free breakfast each morning . The breakfast was very good , plenty to choose from. The staff were very friendly and considerate at all times

The air conditioning, but we were offered a large fan for the room ,a little noisy but did the job

Wonderful location for a weekend stay, just in the heart of Rome! Easy walk to most of the attractions plus such cool people watching in the area. Room nicely furnished, bright and quite spacious. Very friendly staff!

Noisy. Starting from 7:30 am I heard clinking of plates and cutlery as the breakfast space was right outside our door. Not ideal for those who want to sleep in. Also we were quite unlucky with extremely noisy guests in the room next door, I mean young men with low voices on the calls with their friends until small hours...

The location is perfect! 5 minutes walk from Spagna metro station (Piazza di Spagna, Spanish steps) and about 25-35 minutes walk to major sites such as the Colosseum, Forum, Vatican and Pantheon. The room we had was spacious, clean, with a great shower and amazing air conditioning. The front desk staff and small dining area server were very helpful and engaging. They answered all our questions and gave us recommendations for restaurants and transportation.

The wifi could use some improvement. We experienced slow speeds and unstable connection and ended up purchasing an eSIM with a data plan that worked much better.

This hotel’s location is perfect. I explored all of Rome on foot without using any public transportation. The rooms are very clean. All the staff are wonderful people. The lady who prepares breakfast in the mornings was especially kind and sincere. I sincerely thank her for her attention and kindness.

Nothing.

Great location and very helpful staff. Very close to all the attractions, located in the one of the main shopping streets. Room has kettle and coffee machine, iron or steamer can be provided by request.

Shower has black mold on the walls and shower head, it can be easily removed with a special cleaning solution - this was the only disappointment, but our overall experience was great.

The location was perfect, the staff were lovely. The room was spacious and clean, with all the amenities one would expect. We got what we saw in the pictures! Will definitely rebook when I visit Rome again.

Only recommendation is to add more variety at breakfast. Having said this, for the price paid the breakfast was fine.

For starters - I am still so confused as to how this is only considered a 3 star hotel! When it comes to service, the modernity and cleanliness of the rooms - this is a very high 4. Both receptionists were so caring (with one even calling around train stations after my bag was lost!), attentive by organising little chocolates for Valentine’s Day, and wine for my birthday. For a room in Italy, it has all of the modern touches you need but it doesn’t lack any of the Italian charm. Location is the cherry on top, with so many of your favourite shops - designer and global fast fashion literally just outside the doorstep. Spanish steps and pantheon (and fab Italian fare) are also such a quick walk away. I would recommend this stay to anyone in a heartbeat. Thank you so much Relais de la Poste team :)

Absolutely nothing at all.