Wonderfully serene property with a wonderful attentive staff and great breakfast

Our room was rather small. The bathroom door handle was broken and came off in your hand as you attempted to use it. One time my wife had to open the door from outside the bathroom. We asked for it to be address, we’re told it would be in the morning and it wasn’t.

An oasis tucked away in an enchanting little hilltop town. The pool area and garden Breakfast was amazing Staff was friendly

The parking lot is a short distance away and is walkable. I was able to get a ride coming and going, all in all not a big deal.

We were on our honeymoon and got upgraded to an amazing room! We loved the lush garden and the relaxed and gorgeous swimming pool! Everything was very clean and comfortable. The staff was super nice and helpful!

Only the breakfast could get an upgrade but other than that everything was wonderful

The hotel is in a lovely traditional village setting with quaint narrow streets within fortress walls. The views are amazing. I also liked how the hotel utilised other nearby properties for other things like breakfast which was outstanding.

Unusually it is difficult to find anything not to like about the hotel.

We discovered this hotel by accident and at the last minute about 7 years ago. When we decided to go back to visit Italy, this was number one on our list. It is romantic, historical with a beautiful large garden ideal for having a glass of wine before or after dinner. We made use of the spa and had a wonderful couples massage as well has having dinner and complimentary breakfast in their restaurant. It is a relaxing, get away from it all, kind of hotel in the middle of a classic Tuscan medieval village on a hill top. Walking around the village transports you into another time. It will always be on our list of places to visit and stay when we next come to Italy. I highly recommend this hotel to anyone passing through Tuscany! The staff are wonderful as well - helpful, vibrant, knowledgeable and enthusiastic!

The only thing I wish, is that the rooms were air conditioned. The first time we went was in the Spring so it was not necessary. This time it was late June and air conditioning would have been nice. but in the grand scheme of things, it was minor.

A stunning location with a great outdoor space. The staff went above and beyond in almost every aspect. An extremely enjoyable stay. FYI - The free car park just outside the city walls is a very short walk from the hotel, used it the entire stay without issue.

We loved everything about this hotel. It’s very convenient, located in a beautiful town. The room was lovely, the staff were friendly, and the food was delicious. We also really enjoyed the beautiful garden.

Modern facilities with Tuscan beauty. Staff very friendly and helpful. Breakfast is done at a nearby restaurant (just few steps from hotel) and food is exquisite, also for lunch and dinner.

Everything was excellent.

The location is amazing, the size of the room also was good.

A situation with a woman of the staff at the breakfast: she cleaned her nose and two seconds after with the same hands touched the glasses that she put on our table. We reported it to the manager of the hotel (who by the way was very kind and educated) and he reacted very professional.

The location was the most beautiful of the entire region of Tuscany. Loved the feel of being one the grounds of a castle wherever you walked with cobblestone roads, picturesque views and gardens.