Fab location, lovely reception staff and good breakfast spread and service. Access to the city was ideal with plenty of choice to eat.

One thing let them down. We wanted our water bottles filled before we left. We asked for this in the breakfast room but were told we can do it in our room. We did explain that we had already checked out but the staff member made us use the carafes on the counter which was difficult. I am reporting this as it was the day manager who was unhelpful. I am sure any other member of staff would have been more accommodating.

A small hotel with great character, situated in an old building just 5 minutes’ walk from Pizza Bra. The room was a good size and the bathroom spacious with high quality toiletries; it had been cleaned to a high standard. The staff were excellent: helpful, interested in our stay, and wanting to be sure that we had a good time both in the hotel and in our enjoyment of the city. Breakfast had an extensive range of options to suit all tastes. Recommended.

Because of its size, other than reception, there are no areas that you can enjoy and relax in, e.g. to read a book, and so you are restricted to your room in that regard. It was a warm April and not yet possible to use the air conditioning, which meant uncomfortably warm nights which were not ideal for good sleep. It was not possible to have the window open at night due the noise from the room. The staff did offer to move us to a room at the rear of the hotel, but as our stay was a short one it did not seem worthwhile.

This was our second time staying at this hotel, as last time we chose Verona for a stop on our way to another Italian city. The hotel was perfect for this purpose, close to the train station and to the city center. The rooms are spacious (even the standard ones) and very clean (this time I think I noticed the smell from the door of the room and it pleased me, I am the daughter of my mother after all). Breakfast was better this time, nice croissants and the pancakes were also quite tasty.

We had some trouble this time with the room temperature, the heating was on when we got to our hotel so we thought we turned it off and left the windows open, but when we came back the room was very hot and it took all night to cool it down. We also noticed they fixed the shades and you can no longer close them for a darker room, this was disappointing as my husband really struggles when the room is not dark enough.

Very beautiful room, nice location, nice breakfast.

I should have specified a please do not call my room. They called every morning I was there for things that could wait until afternoon, It disrupted my sleep, as I was in bed when they would call for things that did not warrant a phone call to the room even if it was good intentions, but no other hotel has ever done this. I would have breakfast and fall back asleep due to jet lag and this made it difficult to fully relax…I didn’t see any do not disturb signs to put on the door. If I did I would have put them on.

Really loved this hotel. The entrance was through a huge wooden door from the main street into a courtyard and then lift to reception - the whole place felt quirky and different and perfectly complimented our experience of visiting Verona. We received a very friendly and informative welcome - provided a town map and marked out the places to go and excellent restaurant recommendations. Room was unexpected; chandelier, balcony, swagged curtains, wooden shutters, lots of natural light, very comfortable bed; surprisingly quiet considering it was facing the main road. Bathroom was functional - designed for wheelchair use. Air con worked well. Cleanliness over three night stay was great. Excellent location - ten minutes walk from the train station, ten minutes walk to the Coliseum and twenty five mins taxi ride to airport. Fabulous breakfast buffet with personal, cheerful service and happy atmosphere. Everyone we met spoke fantastic English which we were grateful for.

What a wonderful stay! The hotel room was just like the photos, it was very warm and cosy and lovely. The staff at the hotel were incredibly friendly and helpful. There was vegan croissants available and breakfast and gluten free options too! Location was perfect, just a few minutes walk from the Arena and easy to access everywhere. Close to the bus station too for Lake Garda trips etc

Another vegan option at breakfast in addition to the croissant would have been great, perhaps a dairy free yoghurt and something savoury like a vegan cheese or some cooked vegetables. We couldn't find the door to access the hotel initially, so maybe a little bit of advise about where it is on your booking information could help (it was very easy to spot once we had found it).

The staff were so helpful, polite and happy. The breakfast was lovely and room was very clean and well maintained.

The room was a bit small but fine for a couple of nights

The apartment was beautiful, clean and specious. It was conveniently located, walking distance to both the train station and central Verona. Breakfast was held in a little room near reception and was a lovely spread of a mix of sweet and savoury, and open till 10:30 (which is great for people who like a lay in like me lol). The staff were also incredibly friendly, polite and helpful.

No complains, we had a lovely stay. Only thing is the outside is a little difficult to find on arrival as the sign for the hotel is a small plaque by the side of two large doors.

Absolutely lovely hotel, modern bathroom but with old style glamour in bedroom. The staff in this hotel are outstanding especially the girls on reception who always had a smile and friendly but professional manner. The breakfast had a more than generous selection and the lady that makes the coffee was charming. Ideal location at edge of city centre within easy walk from train station . Would highly recommend and hope to return.

The weather but no one can control that 😉

Relais Empire Verona is a beautiful small hotel, situated in a renovated old building on Corso Porta Nuona. Very close to the city center, 5 minutes from Piazza Bra and around 10-15 minutes on foot from the train station. The personnel was very polite, helpful and accomodating. There is even a remote reception service so they can accomodate you when the staff isn't there. The room was spotlessly clean with towels changed every day. The breakfast was amazing with many things to choose from, savoury and sweet, perfect for starting the day. Our room was spacious, very quiet, and beautifully decorated making you feel like you stay in an old palazzo. Very good value for money as well. Thank you Relais Empire Verona we had a wonderful stay!

The temperature of the room was too high for us and even though we tried to lower it, apparently there is a central heating system so this wasn't possible.