For the seasoned traveller, many things may not be perfect - parking in front of the hotel is difficult, valet parking is a piece behind the hotel, the room is not ideal, you wait 25 min for a coffee at the bar in the afternoon.... but all this disappears when you get to know the people working there and find that it is a very pleasant place. Both the gentleman manager and later the very nice lady manager took our needs and adapted the room to our requirements. The bar turned out to be a nice place with decent coffee although it is a place to improve thoughts after all we are in Italy.... The hotel is located in the right place very close to all the attractions in fine weather the walk is very pleasant.

I rate the hotel itself as a place positively I think we will return to it again if we are in Verona - there is no point in looking for another place if this is good enough. The only thing I missed about Verona itself was on the recommendation of the hotel we went to a restaurant quite close by in which the food and wine was very average. But maybe for the future it would be worth choosing slightly more qualified partners?

I had a really pleasant experience. The atmosphere of the hotel is quite lovely—there’s a cozy seating area with a bar in the lobby that’s perfect for relaxing after a day of exploring. The staff were incredibly accommodating and attentive, handling my requests quickly and with a smile. It really made me feel welcome. It’s super close to the city center, so you can easily walk to all the main attractions. It’s also within walking distance of the train station, which is perfect if you’re planning to travel beyond Verona. If you’re looking for a place that combines excellent service, a comfortable ambiance, and a great location, I’d definitely recommend this hotel for your stay in Verona.

One regret I have is not having the chance to try the breakfast—there is too many pasticcerias around :-)

Lovely hotel. The staff are super relaxed, friendly and helpful. Always with a smile on their face. Our room was lovely and the roll in bed for our 8 year old was very comfy and fitted well in the room. Great breakfast options in a lovely breakfast room. 10 minute walk into town and lots of good eateries nearby. Cannot fault the hotel at all.

Only a very small complaint but we stayed in two different rooms and the location of the shower in both rooms is really awkward. It's right in the middle of the wall facing outwards instead of being at the end. Hard to explain properly but it means showering in a really tight space making it very awkward.

The Hotel was lovely. Our request for a quiet room was granted. The room was very well appointed, spacious and cleaned to a high standard every day. Breakfast was very good, lot of choice. Staff were exceptional, they were very friendly, helpful and accommodating. The Hotel is in a good location, midway between the train station and the centre of Verona. Bonus was the outdoor terrace and garden to sit out in

Nothing

The location of the hotel is pretty ideal. It’s close to all the areas you’d want to check out everything is a maximum of a 15-20 minute walk. The staff is also very welcoming and very helpful. We were given a map of Verona with all the landmarks explained and highlighted with the route to walk to get to those landmarks. We were also given some really good restaurant recommendations. Highly recommend

The rooms were quite small. Very spacious balcony but that didn’t really come in handy in winter.

Location is everything and this hotel was perfect for us, as train travellers and it was also close to the old Town, so a win win! The staff were extremely helpful, and polite and our room was clean, comfortable and also it had the one queen size bed that wasn’t divided into two beds as often is the way in Europe. The room was smaller than I expected, but not a big problem really. It is something that you have to consider when you have luggage. The breakfasts are fabulous and the coffee very good!

It became very warm especially at night and you couldn’t open the window, however, once the staff where aware of the issue, they turned down the heating and also gave us a key to the window.

We loved the design of the hotel, the staff and the breakfast was full of yummy things

We found the room a bit small for the cost and we we had a hard time some of the days of our stay in our hallway and in breakfast with very small children running and screaming very loud, I believe the hotel should bring breakfast in the room for such small children and parents or create an area for them to be occupied so the guests can eat or sleep without the loud noises

The hotel is very old and has been tastefully converted into a modern hotel but retaining the buildings charm and character. Located 2 minutes from the centre of the old town makes it a great place to explore from. We were there just before Christmas and the decorations in the hotel and especially the courtyard were magical. Our room was spacious and had a sofa bed for the kids, free Wi-Fi and a TV as well as a Nespresso machine. Our room had a large balcony over looking the courtyard. Buffet breakfast we the best we had on our holiday with lots of variety.

Genuinely nothing

I loved everything about my 3-night stay. 10 min walk from the train station and 10 min walk to the Arena and city center. The hotel itself is lovely. Room was spacious (specially the bathroom, for European standards) and comfortable. Bed was comfy and Wi-fi worked fine. Breakfast was great, plenty of choices! Staff was great as well. Would definitely come back.

Nothing, all was great.

Great location with easy walk into centre to shops restaurants and the sights. Everyone at the hotel was really helpful and friendly. The first room wasn’t quite right for us and they immediately changed it (we had a little balcony and was great to sit out after dinner). Buffet breakfast was well stocked and there was a shelf with gluten free products. Staff were efficient available and friendly and wanted to ensure you had everything you needed. We were able to leave our suitcases for the day as we had a late flight and we sat in the lovely comfortable bar / lounge area before heading off to the airport. We really enjoyed our stay here, the staff were excellent, so friendly and accommodating and made us feel very welcome.

Very small thing - the hash browns at breakfast were cold!