Superb location and views from the balcony were very special. Room was clean and the bed comfortable. Handy to have a mini bar with space in the fridge for a couple more items. The balcony was the outstanding feature. Breakfast was very good with plenty of options. Generous times too as can have breakfast from 7:30am - 11am. Hotel is clean with nice facilities. Location is great, directly facing the beach. Short walk to the harbour. Hotel is not far from the train station. I walked from the station to the hotel on arrival which took around twenty minutes. On departute, took a taxi and was at the station in five minutes.

Single room was small which is to be expected but not much space when you have a suitcase and bag.

Rooms were perfect. We had a room with a little balcony overlooking the sea and the main street. Perfect for watching the sunset. Double glazing, so no noise can be heard from the street and awesome shutters which block out all the light. The bed was memory foam mattress which I absolutely loved and slept like a baby! Breakfast was fantastic with fresh cakes, croissants, bacon, eggs, cheeses and the most delicious ham! The staff slat the restaurant were incredibly friendly!

The coffee machine, although a great and welcome addition was very hard to use and on the second day it didnt work. More than 2 pods would be perfect next time

The property was clean and also located very well. The staff was always nice and helpful although the front desk seemed to be tensed on the peer level. The location of the property was excellent, we just needed to go through street to get to the beach. Also, the view of the mountains from the sea was delightful.

Parking in Viareggio is generally a tough thing to do, even if the hotel proposed a ticket 5 EUR / Day to park on the street it was really hard finding a spot. The Beach spot has to be paid additionally on top of the stay and it has no clear prices. (Paid outside of the hotel). We paid 25 EUR / Day - which was apparently a price after “rebate” from the hotel that was applied upon showing card that looked like a business card (No information on the rebate itself specified). I would suggest making this more transparent.

We arrived for the carnival. The location is perfect for this purpose, within the carnival circle, i.e. you do not need to buy a ticket to enter. Our room was facing the street (with a sea view), so you could watch the parade from the terrace - but it is better to participate :) The staff is very friendly, the cappuccino is great as well as the breakfast - you can try a wide range of Italian cakes.

Excellent location, very kind stuff. Very good breakfast. Clean rooms.

Our room was for disables but we were not informed about it before our trip. Just public parking possibility and our car was broken into at the busstation (150m far from the hotel). But after this issue with the support of the hotel sraff we could rent a garage.

Breakfast was good, wide choice and variety. Long duration of its availability was good as well. Location was ideal - on the main seafront, close to bars and restaurants. The room was a little small. It smelled of cigarette smoke when we arrived. Reception staff were excellent, very helpful.

The room smelled of cigarette smoke. The room was a little small.

Friendly welcoming staff who were always on hand to help. Spotlessly clean. Great choice at breakfast with plenty to go round

The only criticism was the position of the toilet in our bathroom, very little room as it is almost tucked under the sink. I would do away with the bidet!

We stayed 2 nights and travelled by train. Train station in walking distance. Hotel in a very central location in the vicinity of restaurants, yet our room was quiet at night. Bathroom was clean with plenty of towels. Very polite staff, reception open 24h, very good breakfast.

Nothing

Hotel London is extremely well described on the booking site. It lives up to expectations. Very clean, room was so well serviced every day, excellent quality bed linen and towels, all pristine. New air conditioning in the room which worked so weĺl,as it was extremely hot and sunny.

Maybe the outdoor terrace on the first floor, could have been a bit more inviting, cooler

The location of this hotel is great.The breakfast offered was delicious. My room although quite small had a ocean view.Not close enough to hear the waves,but close enough to enjoy the view.

I didn't like that they didn't have a spa,and the water in the bar area seemed old with lemons in it.