The friendliness of the owner and staff. I also loved how the hotel was located in front of the beach front and how clean and well kept the rooms were. I would definitely recommend anybody staying in Viareggio to stay in this Hotel for a wonderful stay.

I loved everything! The location was perfect. I had come to experience Carnevale and the hotel was right in the middle of all the fun. This would be a great location in the summer too, right across the street from the sea. I didn’t have a front balcony, but there was a sun deck on the roof which made viewing the parade very easy. My room was impeccably clean and seemed very recently remodeled - much better than the photos. It was comfortable and quiet. Breakfast was also great, there were so many choices, savory and sweet.

The only thing I can think of is the buzzing sound when room doors were opened. It was startling when opening my own door, and a little disturbing when I could hear other’s doors buzzing.

This is a nice and clean hotel, comfortable bed, air conditioned rooms. We had two rooms - one with the sea view and the other facing the inner yard. Sea view means also promenade view and if you chose it then you should be ready for busy nightlife outside. It was nice to see people walking, talking and enjoying the summer. We slept with windows closed and sound isolation was good. The other room was quiet even with open windows. The breakfast is excellent and good coffee. There was very nice lady taking care of guests in the breakfast room. We felt welcomed!

NB! It is not hotels fault in particular but all the beach near the promenade is 'private' and you cannot see the sea while walking by promenade or easy access it. We discovered that it was still possible to reach the sea from the very end of all 'bagnos' via narrow umbrella free space, but you can only walk by the coast and guards did not even allow us to leave shoes on the ground while we were swimming. Better just go by bus nbr35 to the unspoiled public beach at the end of the bus route.

Pretty much everything, including the proximity to the bus station, cleanliness, politeness of staff, the breakfast. We booked a sea view room and enjoyed the view every day. Overall, great value for money. We got a discount coupon for entry to the beaches, which were just across the street.

Wifi in lobby was good, but had bad coverage in the room. There was a bar in the lobby, but it did not seem to have the barmen serving it (other staff provided only basic drinks, such as water or a glass).

Everything about this hotel is first class. The staff the cleanliness of the hotel the Breakfast was delicious and plenty of choices too!

Leaving!!

Hotel Eden is in a good location, facing the promenade with plenty of shops, cafes, restaurants within easy walking distance. The room was clean, had a fridge and a balcony. A bonus was a rooftop terrace with sunbeds and great view overlooking the beach. The breakfast was varied with hot and cold options and the staff were welcoming and helpful.

The room was slightly small and although there was one bedside table, there was also a desk and a chair, a bedside table in its place, for us, would have been more useful.

Great position right on seafront. I had a single room with balcony and side sea view. Lovely decor throughout the hotel. Air con was very efficient. Room cleaned daily, towels lovely and fluffy. Breakfast was ample, always a nice selection of different cake each day.

Nothing to complain of here.

It was an amazing experience - from greetings at the reception to checkout. I would definitely it to everyone and I know that you’ll love it here too :) Also, the bathroom was magnificent!

The only downside was that I heard a baby crying in some other’s room. But I guess it’s up to the parents to calm down their kids.

The hotel is in a great location with beautiful views across the sea

When I arrived at the hotel the receptionist took a long time to deal with me, I was soaking wet due to heavy and I was just ignored. The day after I asked the same male receptionist if the bar was open and could I order a glass of wine, I was told that they didn’t sell glasses of wine only bottles, I got the impression that it wasn’t correct.

Great friendly staff, wonderful location, comfy quiet room. 5 star quality for a 3 star price. Walk to the beach and eat at of 100 places. Free breakfast offered great quality but we especially appreciated front of the house staff and staff in the breakfast room who want to make a great stay for you. I highly recommend.

Nothing. Even the wifi was excellent. Everything was above our expectations.