The pool was amazing, great way to cool off in the high temperatures. The bar overlooking the pool with the panoramic vista was incredible as was breakfast and dinner sat on the terrace with the expansive view in front of you. Our private terrace was an added bonus. The complimentary Prosecco on our first night was a lovely touch.

The location in terms of the general surrounding area was a bit undesirable and not quite what we were expecting. Seiano train station was very run down and a real eye sore although the trains to Sorrento and Pompeii were efficient. The accumulating piles of rubbish on the walk to the hotel Pizzeria and on the footpath to Seiano were very unpleasant to look at considering we were staying at a 5 star hotel.

Staff always very friendly and helpful

The property is amazing, gorgeous views and amenities. Huge underground parking included in the room fee, with valet parking. The restaurant has a terrace with gorgeous views, beautiful infinity swimming pool and cute bar, which we did not use, but did visit and loved. They also have a great rooftop for sunbathing. We stayed in one of the remodeled / updated suites and it was so comfortable and beautifully designed!

Maybe they just need to refresh or update the frontdesk and the restaurant, but nothing that’s important or that affects in any way.

Very luxurious, exceeding expectations. We had a lovely stay here, and even extended it for an additional night. The staff was very helpful and welcoming. Free parking with valet service. Amazing breakfast with a view. We tried all 3 restaurants, and we highly recommend them. Cleaning service impeccable. AC working perfectly. Slippers and bathrobes in the rooms. Great pool with amazing views. We got local pasta as a gift, which was a nice touch. Great sommelier at the restaurant, we loved the wine recommendations.

Really nothing to complain about!

This hotel is for sure one of my favorite I’ve visited. The staff is very attentive, helpful and friendly. The restaurants and service are top!! The hotel has a cozy pool with an amazing view. Also the bar provides a stunning sunset view on their terrace. Location is perfect, 10 mins walk from the train station. The hotel provides a regular shuttle service. A path leads to the Bay Area were you find a rental boat service and various restaurants. There’s is a little supermarket a few minutes walk from the hotel too. I find that important as you never know when you’re in need of snacks ;-).

the barman Raffy was exceptional he was friendly funny and nothing was too much hassle for him he genuinely couldn’t have made our stay any better

the fact they wanted to keep your car key for security unnecessary and made us feel uncomfortable

Everything was amazing! It was the best decision to spend my birthday in this beautiful hotel. Personnel was very attentive, we got a bottle of Prosecco to the room as a bday present. The view from the room was breathtaking! Breakfasts were very tasty and waiters were very polite and professional. I got a slice of cake with the candle at the breakfast that made my day even more special. The hotel has beautiful garden area and free parking. Big thanks for making our trip unforgettable and so special!

Great location, reception staff spoke Great English and we're very helpful. Pizza in the bar very good, as are the bar tenders which were very chatty and professional.

The drinks are far too expensive,when compared to eating out in other restaurants in town. That and there is only 1 x power socket in the room we had, so no charging phones and your partner trying to do there hair .

The place is amazing . The room was great, and the view was amazing. the food is delicious, the Michelin restaurant and breakfast. The hotel is located near the train station and it is very easy to travel to Sorrento. I have to say a good word to the staff. When we had a car issue, they helped us by calling the nearby car rental station, and after an hour and a half, we had a new car.

The views from the pool and the restaurant are breathtaking. The cleaning staff is friendly and always tiding up your room. There is a good selection of drinks from the bar, with reasonable prices. The shuttle drivers are awesome.

The breakfast service wasn't good. We ordered coffee *twice* and never got it, the hot dish was wrong. There weren't so many people, so it's hard to understand how it can happen. Twice we reserved the hotel shuttle and it never came, but once we called the hotel, they sent it straight away. People reserve sun beds around the pool even when they are not there and you end up not having space to enjoy it too. The gourmet restaurant insists on a dress code for dinner even when you are in the middle of a boiling heat wave. The shower stall in the room is VERY tiny, specially for a pregnant lady.