Cleanliness, location, friendly staff. The location is great, in a neighborhood full of nice restaurants, cafés, and quaint bookshops (try Amaranth).

The room was too cramped, there was a large piece of furniture in front of the bed that left little space to pass, and the doors didn’t even close because the mini fridge was too big for it. The bathroom was incredibly tiny and seemed almost like an afterthought. Valet parking is very expensive and the hotel should offer a self-park option for a fraction of the price. However, there’s public parking nearby that is considerably cheaper.

Stayed a few times over the past 6 years. Love the location. With the elevator being down, we were still able to get down back-and-forth. Our last day there was an alarm for a fire notification but I feel the staff handled it well. Although the alarm message could’ve stopped once everything was clear, but it did keep going.

The restaurant which is separate I believe from the hotel. We ate there on our first night and no one really liked their entrées and the food was way overpriced, especially if you’re traveling with kids. If you can ask them, they need to change up their menu to reflect a selection for families traveling with kids and decent priced entrees.

We loved the staff -- especially Sophia, who was so warm and fun. And the location was perfect as the event we were attending was a reunion at Northwestern. The restaurant that's connected to the hotel serves a next level burger, too.

During showers the whole bathroom floor got very wet. We were given an ADA room and so there was no tub or perimeter between shower area and rest of the bathroom and while there were two drains and a bit of a slope to presumably keep water draining toward the shower, it just was surprising how ineffective the drains seemed to be. We used more towels than expected to try to keep the floor by the toilet and under the sink dry. I also worried a little about using a hairdryer in the bathroom, while standing on wet tile.

The Farmhouse is a great restaurant, but it's not always open. This is very close to the NU campus, which makes it very convenient. The gym is good.

This hotel is a little dreary. Not that clean. I've stayed here multiple times and one of the elevators is always busted. Snacks at the front desk are terrible. Expensive for what it is

Loved the staff, especially the valet staff and location was in a cute part of downtown and close to the campus which is why we were there.

We were put in the most recently renovated room. It was very small, bathroom is tiny and some things were not complete. Still painters tape on the wall.

This Historic Hotel that I have appreciated for 35 years is back on its game. It stalled out during Covid but glad to see that they are back to hard work, done with excuses, and stopped over-managing guests with signs everywhere and stickers all over the floor. Great location and I enjoyed this stay! Congrats to whomever righted this ship.

I hope Hilton Orrington and local businesses will keep pressure on Evanston government to keep the streets safe and welcoming. Evanston has become a safe place for marijuana users and skateboard profanity while forgetting that community, business and institutions like Northwestern drive its well being.

the breakfast was convenient.My chocolate lovers enjoyed free access to the candy; but they were responsible and not candy gluttons.

This is an older Hilton, so less luxurious than some. But the staff were friendly and efficient, the beds were amazingly comfortable, and in the end that's what matters. The fitness room is small but you can get a workout done, and several guests did, on Sunday morning. So I really liked most of it.

I loved the location and walkability to so many great places… restaurants, the campus, and the lake!

It was a little inconvenient that one of the elevators was out of service. It was often a long wait to get onto the elevator.

The property was in a good location, quiet neighborhood. The staff were very friendly and accommodating

The hotel was a bit outdated. Halls felt very dark. Walls were thin enough to hear neighbors toilet flush

We had breakfast outside the hotel. The rooms and the beds were extremely comfortable. The shower had great pressure. My daughter has medication that has to be refrigerated and she asked the front desk if the could put the ice blocks she uses in her travel bag. They couldn't have been nicer.

Nothing comes to mind. I was very happy with everything.