Breakfast was great (fresh eggs, potatoes and peppers and peppers the day we stayed). Dog firendly ($25 fee). Bike path next to the hotel made it convenient to walk our dog. The beds were super comfortable. USB ports for phone charging. Coffee maker (not a stupid Keurig Thank You!!!!), small microwave and a decent mini fridge. Windows open for fresh air. Air conditioner was not super loud. Lighting was decent

A couple cosmetic issues. A little bit of mold around the bathtub, inner door frame on room was coming off at bottom, but did not affect working the door or safety.

Friendly staff, accommodating. Comfortable rooms and beds.

In the King Suite, I felt the bedroom could have done with one more light in the corner. Putting my suitcase on the bench it was hard to see in the evening. We happened to spill some water on the floor and wiped it with one of the towels and the towel ended up being quite dirty. Perhaps there needs to be a bit more mopping of floors in between stays? Overall it felt clean though.

Breakfast was great! Real scrambled eggs (not the hockey pucks you get at most hotels these days), nice sausage links or patties, delicious potatoes. Nice selection of yogurt, cereal, bagels, muffins...and the ever-popular make-your-own waffles. Everything in the hotel was spotlessly clean. Lots of extra towels (which is good since housekeeping is "on request" - the way most hotels have gone nowadays with lack of staffing). Nice fridge, microwave, desk & sofa. Bed was very comfortable, a real thermostat for heat/cool.

Nothing at all!

I was in a bind after reserving a room in Castle Rock. That room did not have a working AC (it was 100 that day) I was told basically "Tough Luck!" Leave now or I was forced to pay for both days. I booked the room in the Highlands online that evening and it was a wonderful experience at that location. Kudos to them. The Castle Rock room/hotel was a terrible experience.

It was great in the Highlands

The location was good for the purpose of our trip. Access to the hotel from County Line Road or E470 was good. It was not hard to find even though it's location is not right on County Line Road.

I did not like the traffic noice from the highway, E-470, which you could see from our window. It was typical traffic noise, not quite during the night.

I was pleased with the hotel's accessibility as I had a special needs individual and a service dog. The staff was able to change my room to make sure I was on a floor with the same level access to parking (level 2).

When booking, I did request a walk-in shower and when checking in that was not available.

+ The breakfast was fine. However, when we checked in, the clerk said there was a $50 charge for contingencies, which would be refunded when we checked out. When we checked out, we were charged another $50, not refunded. Because of this additional $100, neither me nor my very extended family will ever stay at this company again.

The location was near Walmart which was convenient for us to grab any necessities we needed. The staff took care of everything we asked. And the view was awesome.

I have no complaints

After reading the reviews I was wondering what I was going to get, but I was very happy with this stay. The room was clean and comfortable. Breakfast was very good and varied. Close by E-470 and I-25. Plenty of food options nearby. I ended up having to extend my stay for another day and it was no problem.

I don't know how it could have been better.

We have been to a lot of hotels that offer pet rooms, as we dont travel anywhere without our Husky. This hotel was amazing in cleanliness ~ for a dog room, we felt like we got a 5 star room! Great hotel!

Breakfast choices.... good, but not the best.