Convenient location, helpful staff, clean. Heater worked, fridge was nìce to have. Elevator convenient, no steps to climb after you climb steep steps down from the street to the front door. Staff member helped unasked us to carry our suitcases up the steps. Friendly, peaceful place.

Tiny room with King size bed and no room for anything else. Would rather have Queen size bed and room to move around. Stand for suitcase would be nice. Need a coffee maker or a way to boil water. There is no breakfast in the hotel. Most guests order food from nearby delis

Good room, fairly spacious, secure, with friendly & helpful staff. Contains microwave and fridge, in a safe & quiet neighborhood, near restaurants & bodegas, also half a block from subway.

People at the reception are very nice and friendly. The subway station is just a short walk away, same as a few breakfast and other food places. There is also a nice little park with a great view of Manhattan not too far away. The room was just as described. Even though there is supposed to be a deposit that you hand in when you arrive the receptionist told me that was not actually necessary. There is a vending machine with a selection of drinks in the lobby.

Towels and the bed covers could have been a bit cleaner but it was overall still very much fine. The walls are paperthin so if you happen to have loud room neighbours prepare to hear them!

The hotel is very clean the staff is very friendly and respectful I have no complaints about Knights Inn. The parking is an issue but the bus is right there and the train very quiet neighborhood. My daughter works for a hotel and referred me to this one

Breakfast should be included there's no restaurant you have to order

The two young men at the reception desk was excellent.They are very good with customer service.i have been to other hotels hoth local here in the US and also international I have never met any front desk workers so nice and kind .They helped me and my elderly mother .They have very good communication skills and awesome at welcoming guest .These two young men are wonderful .Professional and friendly and what I truly liked about them that they were not discriminating they made all guest felt at home .This is truly a nice place with great workers and it was clean and tidy .The Spanish ladies who was cleaning the room and vacuuming really works hard .Overall these workers are great you can not ask for anything better I give them the highest rating in hospitality

Every thing was wonderful

Lucky to get a space in their garage - parked our car for free for the whole stay! Very close to subway, though had to walk farther at night from last stop. STaff was helpful and friendly. Fridge and microwave in room. Large room large bathroom nice tile floors. Window opened and air conditioner. Could see NYC from our window!

Had 2 beds but staff only made one bed each day - weird!

Very friendly staff. The room was very clean, the bed was big and comfortable, then room has a TV, a microwave and a small fridge. The subway is one block away and you can walk at night and feel safe.

Guests and/or cleaning staff slamming the doors at all hours, because the hydraulic door closer system is very loud. It woke us up several times after midnight or very early in the morning. No smoking signs everywhere, but some guests do not abide by the rules.

The staff friendly and helpful. Location is good and safe . 03mins walk to the subway. They even help you to get a taxi if required.. very much happy with the hospitality provided. Would love to stay in the hotel again.

Toilet needs atleast a bidet to be attached .it would b helpful.

It's the most helpful and friendly staff I have ever seen. I arrived earlier than the check-in time and had my departure later than the check-out time. They don't have an actual storage place, but they still let me use their front desk to store my luggage. So I didn't have to carry my stuff for hours. They even allowed me to use their restroom. The room was in good condition. The location of the hotel is also great, it is only about 3 minutes to the subway (D line), which directly goes to Manhattan. For this price, I believe this was the best hotel I could find around NYC/Brooklyn.

Literally everything was great. When I walked in very clean and such a pretty Christmas tree. The front desk staff are ALWAYS accommodating and super friendly. The night staff as well as the morning staff. The room was clean and smelled so good. The view was also pretty cool.

I'm not gonna make something up. I genuinely loved my stay as well as my past stays. I respect people that take their customer service job seriously.