The hotel staff were very friendly and helpful, anytime I needed help with anything they were very happy to help me, whether it was to give me directions to a place in the area or if I needed something for my hotel room they would arrange to have it brought up. The staff in the reception were friendly and always upbeat and happy. The night I checked into the hotel it was late and I had been travelling for 20+ hours, it was nice to have warm and welcoming people greet me at the desk that were very pleasant and helpful.

On check out day I had paid extra for a later check out as I had a long day of travelling ahead and I wanted a little bit of extra sleep before it, I don’t think this was passed on to the house keeping staff as they knocked on my door a little before normal check out time waking us both up.

The bed was very comfortable, staff were all great. Yousef and the other male colleague were very attentive at the front desk / answered all our questions. Great location, really close to the subway/eateries/bars. Shower was a good size and powerful. Would stay here again!

Charges seemed sporadic, we didn't realize the first night would be taken first, then deposit, then the remaining balance of the room rate. This could be due to booking through booking.com so would advise booking directly which may contain more information regarding this. However, the front desk staff explained this after our queries.

Yusuf was a real professional from the start of our stay until we left. Super accommodating and always happy to help. Hotel is located within a great neighbourhood. Mainly Latinos so it helps to know a little Spanish when you walk into the delis or cafes of which there are so many available. A large laundromat sits right across the street so you can wash all your dirty clothes before you leave. Only 3 blocks away from the 36th subway station which connects you to the rest of New York. A B35 bus stops right outside the hotel if you’d like to visit East Flatbush. The room came stacked with extra towels and enough toilet roll to last our entire stay. Iron and ironing board available in the room so you can press your garments and look your best before stepping out into Brooklyn.

The hotel was clean and the bed very comfortable. Rooms were small but on par with other places in NYC. Close to subway and lots of good choices for food in the neighborhood.

We were in Brooklyn for a wedding. Family and friends occupied at least 10 rooms, but there was no place for us to sit and visit. The dining area was unused most of the day, but staff would not let us sit there. The lobby was about a 10ft by 10 ft area with one couch. The place would have been fine for a business trip or individual weekend, but not good for a group.

Very confortable place in Brooklyn quite near subway station (36th street - both express and local trains). The room is not big but well planned and disigned. In fact enough space for falimly of 3. Very clean, comfortable beds, nice bathroom and (!!!!) great window with fantastic view of Manhattan Skyline (room 703 on 7th floor). Also very quiet with no traffic noise. Friendly staff. Didn't eat breakfast so no comments but use coffee machine in the room every day - it's fine!

You have to wait a bit for the hot water in the shower - not a big issue but just don't rush in until checking as I did once :-)

The property had parking which was a plus.. wish they had more spaces…

The cleaning service could be better… we stayed 3 nights and only asked for a fully cleaning one day but it was not a though cleaning… sink and bathroom mirror was not clean… they did not vacuum either or replace water and coffee / condiments in the room…Jan 23-26 rooms 207 & 209 Wilma Lawrence

The room was clean and beds were comfortable. The staff was very friendly and helpful. Yousuf, in particular, was an amazing employee. He was super cheerful when I checked in on Thursday and every day I saw him after that. He gave me some great tips and advice about things to do and where to go. Great guy overall!

Honestly there is not a thing I can name that I did not like about this place. Everything was great there

Modern, clean, comfortable hotel with a great price-quality ratio. Room cleaned every day, with towels replaced whenever necessary. Excellent location, with very close access to the 36 St metro station and about 30 minutes from Times Square. We went with two children (1 and 5 years old) and we were well accommodated with a cot. There are some restaurants and shops nearby, ideal to satisfy any needs.

Employees, despite being friendly, created little empathy. Expensive breakfast for the available offering

The rooms are clean and the design is nice; i love the headboards that extends up the wall and across the ceiling. One rater described them as futuristic and I would agree; I've never saw one this shape and it was also like a reptile type of texture to it. It has a great location for many of things in walking distance- we walked to Saks off Fifth in less than 20 minutes. Anything u want to eat or shop is in walking distance. The community is safe and people were friendly as we were out walking and exploring the Sunset Park area of Brooklyn. Ubers arrived pretty quickly to this location. It's a nice touch to have food on location though we didn't utilize their services. We got stuck in NY due to weather and this place was the best bargain yet was far from a budget looking hotel. Plenty of towels and toiletries and the cleaning staff kept things tidy. Nice strong shower and a beautiful view from the window. Plenty of channel options on thw TV if u want to stay in. I was able to extend my checkout 2 hrs with no extra fee, last minute, and i truly appreciate that. Booking never steers me wrong- there were no hidden fees at checkout. I will definitely be back if in the NY area. I think the location is very smart

The air had to be reset but that was a quick fix and the shower had a tad of a slow drain BUT i didn't inform them about it until check out so i am 100% sure if i would have told them prior, they would have fixed it on the double. Very hospitable! Only typed this part to be transparent (because they ask) but there are NO complaints!

The hotel staff was amazing. Kind, friendly and always there to help. The hotel was clean all around. Youcef who works at the front desk was brilliant. One of the best Front desk clerks I have ever met. I do travel a lot so to have that experience was amazing I will be back at that hotel. Thank you, Youcef and the amazing team, at Wyndham Garden Brooklyn Sunset Park Hotel in New York.

I don't have any complaint