The staff were incredibly friendly and kind! We booked one night for our "staycation honeymoon" the night of our marriage. We were so excited that the pool was open and we loved the hot tub! The breakfast the next morning was perfect and the food was delicious! The room was clean and the bed and pillows were soo comfy. The only issue I had was that someone kept playing music all hours of the night and it was a bit hard to sleep. Other than that, we were very pleased and had a great experience! Would definitely recommend to others!

Someone was playing loud music all night long and being loud in the hallway right outside our door. We didn't really sleep well because of this.

It sits directly next door to a great ice cream shop which was a delight. Coffee available 24 hrs. The staff was very pleasant. The location was about 15 mins to Lancaster city which is where our main activities were. They had a pool and jacuzzi but didn’t use them. The room was quiet and had a great quiet air conditioner. (The window ac’s are usually noisy)

The room was clean but definitely needs the walls wiped down. The breakfast wasn’t the best but the attendant was not at fault. It was just what the hotel offered and def a continental breakfast.

Breakfast was very good and employees keep it very clean and items full. It was right off the highway for easy on and easy off. Pool and hot tub looked very clean and the grounds were keep nice as well.

Ice machine on second floor was not working and I tried to get a bottle of water from the soda machine and all three selections were out on the second floor, It wouldn't give me back my money so I had to take a soda which I didn't want. The shower needed a little more pressure.

love the staff at this facility, they always make us feel like family.....the breakfast is always great and the kind women servicing the free breakfast are so amazing!!!! And finally, the chambermaid/men folks are so courteous, friendly and accommodating to your room needs.

bathroom showers are very small and there is not enough light over the sink which is outside the shower/toilet area so it was had to shave with inadequate light

Property was in a great location. Scoops ice cream right next door was nice for the last Evening.

We stayed in a 2 bed double room. The beds were extremely uncomfortable. Okay if you may be one person. But in no way acceptable for a couple. Every time one person moves it is as if you are on a trampoline and the whole bed moves and it feel like you are going to fall off.

The room was clean and perfect for an overnight stay to attend a sports tournament.

The breakfast area was small and not really stocked. The worker was trying to keep up but more help would be good. Also, it would have been nice if the front desk notified me during check in that phones & electronic devices deactivate the key cards. I also think the front desk should be knowledge about restaurants in the area.

The indoor pool and the hot tub were excellent, better than most hotel indoor pools. The room itself was fine with standard beds and bathroom.

The breakfast was just okay. It could have more hot food available as there were only hard boiled eggs, cereal, and breads. The breakfast area itself was small so we had to take our food back to our room to sit down and eat.

Warm reception and friendly service. A seamless check-in with a smile.

One of the staff members requested that the pool be closed and decided to hang a sign that would keep away pool patrons. This same staff member openly complained about management and breakfast based inventory in public spaces that made it somewhat uncomfortable.

The staff was very nice. It was quiet and clean. Check in and out were easy. There was free coffee & tea all hours and free breakfast at 7am which was perfect. There's a small restaurant next door which is perfect for ice cream and dinner time too.

There was a strange smell... not a bad smell but something odd.

breakfast area was full and I couldn't get in the first day. Second day was fine.

The fact there seemed to be a problem with paying with a different card than I used to hold the reservation. Both my personal card and the one I actually used for payment were charged. The hotel said Booking.com would see it and in a few days remove the charge on their end: it's been several weeks. There's been no refund. Booking.com website had no direct contact number. Someone owes me money and if booking.com had a phone number or an email, then it may still work out just fine.