Perfect location if you're flying from City Airport, 4 minutes walk, so easy. The hotel is clean and all you need if you have an early flight. So easy to get to from the DLR which is about a 6 minute walk. Had food in the evening which was adequate for the one night. The hotel has a lift which is great.

There wasn't anything really that you could moan about.

Wow there are so many negative reviews on trip advisor it nearly put us off, and now we’ve stayed we can’t understand why. The girl at reception was fantastic, she was efficient and so friendly, couldn’t do enough for us. The room was clean a decent size and the bathroom and shower was fine. Location was amazing we were flying from London City Airport with two fairly large cases and we couldn’t check in the night before so we got off the DLR and walked to the hotel and then back again the day of our flight. It is so close took us about 4 minutes. We just had burger and chips in the evening, which was a treat as we rarely eat it. Look if you’re looking for Raddison standards this ain’t it but for the location, cost and facilities it is great.

Bottled water would have been fab but as we bought drinks at the bar when we ate and our meal came with a drink we just ordered water.

The location couldn’t have been better, 5 min walk to the air port. The staff were friendly, room was spacious and looked brand new. The bed was very comfortable. The restaurant serves one of the best cooked breakfasts I think I’ve ever had in a hotel in London. The sausages especially. The whole place had a cool industrial vibe which matches its location ( opposite the Tate n Lyle factory)

This is not really a negative comment about the hotel, but if you are arriving from across London with luggage on public transport- make sure you travel on DLR to city airport stop, it is a much shorter walk than the Pontoon stop . There is also a bus stop right outside the hotel ( which I wish I knew about before lugging my cases for 15 minutes)

The hotel is modern and very clean. The staff were friendly and welcoming throughout my stay. I also appreciated the bar, which stayed open late – a nice option to relax without having to leave the hotel. Another big plus: the hotel is just a 5-minute walk from the airport, which is extremely convenient for early flights or late arrivals.

Unfortunately, the bed was worn out and uncomfortable. There are no supermarkets or shops nearby, which made grabbing a few essentials difficult. The curtains in the room were not blackout curtains, so by 5 a.m. it was already very bright in the room. Also, starting early in the morning, other guests began checking out and made quite a bit of noise with their bags in the hallway – the walls seem to be quite thin.

Exceptionally helpful staff, the lady at the reception desk was lovely, even walked us to a shortcut to the airport to use the following day! The young trainee gentleman was very good too. The room was clean and comfortable, well equipped with amenities. Excellent breakfast, plenty of choice of cereals, breads, hams & cheeses, and two options for cooked plate, we went for the Full English, the other choice was Eggs Benedict. Handy for London City Airport and not far from the O2 Area.

There is not a lot to do around the hotel, nearest little takeaways/restaurants are a 5-10min walk. To get more choice of eating places, or entertainment, you would need to use the DRL or tubes.

It's a 5 minute walk from terminal. Was very clean,staff were helpful & polite. Rooms were cosy,shower good, comfortable bed. Breakfast was excellent,we had hot breakfast which consisted of scrambled egg/bacon/beans & mini hash. Also good selection of continental. There is a nice outdoor beer garden.

On the morning of checkout as we sat relaxing at reception area we observed the young lady behind desk being hassled by rude & abusive behaviour from some of the other guests who were checking out. My partner & I were actually concerned as the receptionist appeared to be under pressure however she handled the situation very well considering the on called for abuse. One guy went as far as lighting up cigarette & throwing it on floor of reception. Another lady consistently antagonised the receptionist over the period of an hour.

The place was very clean, nicely decorated and had everything I needed. The staff were super kind and helpful. Sadly, I didn't try the restaurant, but it has awesome reviews! The location has 2 24-hour buses (bus stop is just outside of the hotel) that connect to all the other transport, but make sure you check where you'll need to go in advance and if this is the best location for you.

There was a crack in the window and some cold air was always coming from it, and it always felt a bit chilly (not cold), even with the AC up.

Easy booking on line. Simple and relatively swift check-in Room as expected - clean, modern, well-prepared, good shower room. Bed not the most comfortable in the world but OK for a short stayover. I dislike foam pillows and those provided were not comfortable. One pillow id too low, two pillows are too high. Slight noise disturbance from railway line adjacent to bedroom window. Very easy from and to LCY on foot. Ideal for an early morning flight

Pillows - see comment above! Apart from that everything met or exceeded expectations as value for money.

Nice urban looking hotel, self- contained if you didn’t need to go anywhere they have all the snacks, drinks, bar and food choices throughout the day, and the staff is really nice and hospitable. More of a quaint place, for passing through for a few nights and very close to London City airport. The metro station (rail) is walkable (5-7mins) from the hotel. Very good experience overall.

As for what I didn’t like was the bathroom floor/ shower situation. They need more separation from the shower area, a good 70-80% get wet all over the floor. Other thank that it was just fine.

Have stayed here on several occasions, so convenient for the City airport. They have a small but nice garden terrace which was nice to sit and relax in during the hot spell that I was there, especially as since my last stay they have added Kronenbourg to there beer selection.

The stools in the breakfast area and in the room are not particularly comfortable. Whilst not a criticism of the hotel its just unfortunate they are fully booked on the dates of my next two trips.