Clean and pleasant environments close to excel and city for tourists to visit.

Probably due to fire doors, every time some one close a door close by, we would feel the vibration in our room. Had a sleepless night. Expensive parking, I recommend for guest staying more than 1 night the parking should be free or a one night/day charge should be applied not per day. We stayed 2 nights hence paid for 2 days parking @ £30.

All was good, ambience, staff etc.

But unfortunatley there were no Halal Foods (For Muslims) and secondly there was now Toilet shower available in room.

The room was large and the bathroom was separate. The room was cosy and the air conditioning was fantastic. The bed was comfy and the pillows were good. The room was equipped with an iron and ironing board which was a nice touch. There were also two water bottles in the room and more were brought up when we requested them.

The shower gel dispenser in the bathroom was broken and we couldn't access the shower gel which was disappointing. The bed was comfy but noisy. The tv didn't have a casting function as there was no wireless connection. There was no decaf tea in the room and breakfast was £17.99 per person which is excessive.

Clean room, sheets, towels and bathroom. Good restaurants with plenty of choices. Friendly staff.

Access to and from the hotel not very friendly due to construction works around the premises.

The room was big and had a perfect view of event. Sea view and big, bed was comfy. And mins walk to the silverworks docks

When we got to the room, I had a shower and I went to dry my hair. The hairdryer wasn’t working so I tried multiple times to call both reception and rule this for over 15 minutes with no answer in the end with wet hair I had to go downstairs to reception with the broken hairdryer and ask for a new one ASAP as we were heading out for an event once I handed the hairdryer to the gentleman at reception he contacted housekeeping, and I witnessed verbal altercation between both reception and housekeeping as housekeeping were not willing to send a new hairdryer up to our room straight away as they were too busy. Fair play to the receptionist - whichI did hear him say to housekeeping that they were really busy and you all need to work as a team

My girlfriend and I stayed at DoubleTree by Hilton London Excel for 3 nights and it is a great hotel. On arrival, The reception staff upgraded us to a King Room with View and gave us a hot cookie which was a nice touch. When we entered the room, we noticed that it was a feather duvet and pillows. My girlfriend is allergic to feathers so we asked reception if they could change the duvet and pillows, in which they were more than happy to help and had changed it over within 5 minutes. Very kind and helpful staff. Clean rooms with a nice view. Ideal location next to London City airport and the DLR is a 5 minute walk away. Great hotel.

Only thing I would suggest is to have some streaming apps on the TV such as Netflix, Youtube etc. Other than that, 10/10.

Our stay at the DoubleTree by Hilton in London was a pleasant experience. The hotel was clean, neat, and well-maintained throughout. The staff were friendly and welcoming, adding to the overall comfort of our stay. We especially enjoyed the restaurant—the breakfast was a highlight, with a fantastic selection and a delicious traditional English breakfast. While we wouldn’t call it the best place we’ve ever stayed, it was definitely a solid, reliable choice for comfort and convenience in the city.

Room could have been a big bigger but generally most hotels in London has rooms around the same sort of size.

The hotel is exceptionally clean and spacious, and the lounge has a gorgeous fragrance. The staff are truly professional, friendly, and helpful. Special thanks to the manager, Naveed, Ben, and all the housekeeping staff, they all went above and beyond to ensure that I had a comfortable and safe stay. Likewise, I enjoyed the delicious breakfast and calm atmosphere in the restaurant every morning. The friendly attitude from all the staff is commendable.

N/A

Perfect location for the Excel centre and also for getting into the centre of London. Lovely waterfront setting. Excellent hotel, staff both professional and friendly. We were given warm cookies on arrival, an unexpected added bonus. Breakfast, very good choice, everything you could possibly want We had one evening meal at the hotel and the food was fantastic. Exceptionally clean and modern hotel with a great bar area to relax in the evenings. Will definitely book again in the future.

Nothing!

The bed was very comfortable and the room had a lovely bathroom. There is also a huge TV in the room. However, I couldn't get online to watch the boxing. The hotel is clean and nice, and they gave us very tasty complimentary chocolate cookies.

The £50 deposit is inconvenient, and it takes up to 30 days for the deposit to be reimbursed. I often stay at hotels, and in my experience, this is not common practice. It is unfortunate, as this will most likely affect my decision to stay at this hotel again. The online feature on the TV didn't seem to work as we wanted to watch the boxing. However, I did not report this to the reception.