Brand new stylish rooms with fancy appliances such as massage pillow. Select rooms have a deep window you can seat in: I think they call it a "room with a bench." The breakfast is quite good and looks like they also have evening happy hour. The cafe area has tables with power sockets so it's pretty work-friendly as well

It's a bit removed from the city, even though it's right by the Yurakucho line's Shin-Kiba station. It's very conveniently located for those who have business in Odaiba though, like Big Sight in my case.

My second stay there. Large very comfortable twin room in as new condition. Very close to Disney, only 2 stations on Keio line. Easy to control room temperature with individual control. Free coffee in the lobby. Although not the closest combining, there IS a 711 not far away.

It would score 10 except you can't open the windows for fresh air. Very unhelpful male staff member at check in. I had sent a suitcase in advance. He told me it hadn't arrived and unhelpfully made no suggestion to follow up. When I produced the receipt, a female stadd member quickly found it in the luggage room.

We stayed here for 5 nights, as it was close to Disney and Kidzania. The location is super convenient, staff was very friendly and the rooms were spacious. We accidentally left our e-reader in the room after check out and the hotel emailed us right away. Luckily we were staying in another JR-East hotel chain in Tokyo and they went above and beyond to bring the e-reader to us. We are blown away by the service provided and cannot express enough how much we appreciated their help. We were already very satisfied with our stay, but this made us even happier that we stayed here. The staff at the convenient store on the first floor is also amazing and always super friendly. Highly recommend this hotel!

I recently stayed at this hotel near Shinkiba Station and was thoroughly impressed by the exceptional service and facilities. From the moment I checked in, the hotel staff at the counter were incredibly polite and helpful. For instance, upon my late-night arrival from the airport, I needed an iron, and one of the staff members promptly delivered it to my room, a gesture I deeply appreciated. The room itself was impeccably clean and offered a unique view of office buildings and the commuting trains, thanks to its proximity to Shinkiba Station. Despite its close location to the bustling station, the room was remarkably quiet and peaceful, allowing for a serene retreat after a busy day. One of the main reasons my wife and I chose this hotel was its convenient location near Disney Resort, just two stations away. However, our experience went far beyond expectations. The breakfast was just fine even though we have very strict diet of no meat and alcohol. The only minor drawback was the room's size, which was on the smaller side. However, this is quite standard for hotels in Tokyo and was easily offset by the excellent service provided by the hotel staff. Overall, our stay was delightful, and I would highly recommend this hotel to anyone looking for comfort, convenience, and outstanding service in Tokyo.

The room size (but it is compensated by good service of this hotel)

This was the most convenient hotel of all the 5 hotels I stayed in Japan on this trip. Check in was quick and friendly, the room was very clean, and the soundproofing was superb. Very close to the train station, has a 24/7 shop on the ground floor, and a neat restaurant.

Like most hotels in Japan, they did add the charge for a child staying in the room. 7 year old is not an adult, so that was annoying, otherwise all good.

They provide bath powder and coffee at the lobby. There is a convenient store at the first floor quiet convenient. The breakfast is good, you can try different Japanese food, dessert and tea at the same time and yummy. Recommend for people who visit disney, it just only two stops away cost 6mins and the hotel just close to the jr station. There is a hotel direction sign for this hotel, so it’s easy to find.

Nope

close to a train station, close to the disney resort, quiet, clean room with lots of amenities to choose from, great breakfast, comfortable beddings, free bottled water

my room was pretty tiny. could barely place two carryon size suitcases open. however on the last day of our stay I realized you can place them underneath the bed

The room was very efficiently designed, quite clean, has smart TV. The location is close to the JR station and the metro Yurakucho line. The room is also quiet. While we had little interaction with staff, when we did they were very pleasant. Wifi was strong.

Bed was a bit hard.

Oh I really loved the room, it was clean and spacious. I also liked the view. The check in was also automated but easy to follow. The hotel and restaurant staff were really nice, especially the oji-san working in the restaurant.

I wish we could have stayed longer.

Great hotel with excellent breakfasts. You can try local or european cuisine.

The only small thing is a lack of space for storing clothes. There is no closet in the room.