the best ever buffer breakfast in my entire life after traveling 30 countries and 200 hotels. Varieties of dishes, I could feel the details and efforts of the chef and manager behind the scene, they had strong goal to deliver the best options and delicious breakfast for hotel guests instead of feed your stomach. I ensure it will be your memorable buffer breakfast in life too

Guess what? The signboard. I believe nobody will believe that what I say. This hotel has no English Name of “Prince Hotel” appeals at external building facade, we couldn’t find the hotel even we drove and stop opposite the hotel.

1) very professional staff. They are on standby all the time. They are very fast. I remembered one incident where we asked a staff for help to book taxi for next day. Then another staff suddenly emerged from the door behind the reception to call the taxi. He talked to the taxi company while the staff attending to us asked us more details. The whole process was completed in few mins. On the next day, even though we went down 15mins earlier than the stated time, the taxi was already stationed outside waiting for us. 2) Most of them understand English but they would have at least one staff who is very fluent in English. 3) onsen in the room is spacious 4) really good ocean and mountain view from the room as well as from the breakfast area 5) awesome breakfast. Wide variety and most are really good!!! 6) near botanic garden and the yunokawa illumination area 7) SUPER clean and spacious room. Very comfortable to stay in 8) washing machine and dryer is available. Just that you will need to buy the detergent from the shop and understand Japanese in order to use it. 9) free bottles of mineral water. Tbh i realised not all resorts/onsen hotels provide mineral water so i am glad they do 10) convenience store is opposite the hotel

Just some small matters which dont really affect the rating 1) there is nothing to block the strong wind from blowing into the onsen. So it was super cold when we first entered the onsen. The view cannot be seen from the onsen either so it may be better to have something to block the wind since it doesnt affect the view. 2) there is only heater mode during winter so the room became too hot when we switched on the heater for a long while. The only solution is to rent a fan or switch off the heater to let the air flow and switch on the heater only when we were sleeping

I reserved room with private onsen and room was spacious and modern. The private onsen was at balcony and had beautiful view of ocean. Loved the bathroom amenities I was able to use Refa blow dryer which I have been excited to try out. Location was close to many places such as tropical garden which had the onsen bathing monkeys and if your able to snag a reservation Sushi-Dokoro Kihara I highly recommend. There also is ramen restaurant nearby that was delicious and Lawson to get and other food you need. Quick drive to station if your taking bullet train back to Tokyo. Staff was friendly and helpful in storing luggage.

Location was pretty good. Convenient bus connections to Hakodate airport and city with bus stops within a couple of minutes or less on foot. Rooms are large and clean. Stayed in a sea view room with in room onsen. Water temp was perfect but the attached shower is always freezing even with the heater on. Really lived the heated towel rail and supplied amenities. Staff are great if bordering on overbearing. They are stationed all around standing rigid like soldiers so you are never sure if they are there to render assistance or stop you from stealing the fittings. Complimentary hot drinks tucked away in the corner of the lobby are welcome if you can find them. Soft drinks in onsen are nice too.

The breakfast was fair at best. Yes they had salmon roe and some other expected items but it was the lowest grade ikura with tiny eggs of inconsistent sizes. Many were hard or broken. They didn't have a toaster which was strange so all breads and pastries were stone cold. We stayed at a neighbouring property just before our 2 night stay here and paid exactly the same rate. However the other property included dinner which was exceptionally good. I wanted to like this hotel so much. Been planning this trip for at least 5 years. It was good but left feeling it could have been much more.

Our in room onsen was very spacious and could easily fit more than 2 people that are 6ft+. It was a lot more spacious and clean, more so than the surrounding hotels with in-room onsens in the surrounding neighbourhood of Yunokawa (won't name them). The hotel room was spotless and very spacious with a wide ocean view. It was a good mix between modern luxury and traditional japanese. The interior design was very warm and stylish yet maintains a hint of traditional japan houses. The flooring and walls looked luxurious. The ocean view with the snowy beach was very relaxing and made me question my existence because of how surreal it was. The tatami beds were insanely comfy. The dining hall and the food were of very high quality and had many selections - though the sashimi / sushi could improve a little bit on the dinner buffet. We understand this is not a sushi restaurant so overall it is a 10/10.

The sashimi / sushi could improve a little bit on the dinner buffet. Check-in took a while (40 minutes+) and nearly missed the sunset as it was very busy.

The private balcony onsen facing the beach was amazing. The room was large, comfortable, and very well equipped. It was very modern with some traditional Japanese elements including tatami mats and futon beds.

No ice machine, I had to go to reception and buy it. There is no ability to heat up food without going to reception and handing them my food to heat up somewhere else.

My room with private onsen was really nice and big Hotel was big and with lots of space so we very relax throughout our stay.

The carpark was not in the building itself...about 200 metres away and right by the beach. On a good day it will not be ok walking to the car. It was raining when we were there so the road leading to carpark and the carpark itself was a little muddy.because it was made of sand and gravel. No shelter at the front of the hotel making loading and unloading of luggages difficult...I got wet. The hotel facade looks dated but clean.

The hotel is clean, spacious and elegant. Room is extremely clean and we have a sea view room with hot bath in the terrace, the view is amazing! Buffet breakfast is wonderful with lots of choices.

We didn’t drive. It is not easy to find taxi on the street in the evening and it may be a bit challenging to have public transportation to go back to the hotel at night.

gorgeous luxury hotel with onsens that have ocean views. amazing buffet (don’t skip the buffet dinner or breakfast) it was unforgettable high quality food and the price point was not bad we stayed in a traditional room with ocean view and balcony rock bath. it was amazing! I wish we had stayed for another day to Truly enjoy it! private onsen balcony with water from the hot spring overlooking the ocean. it was romantic relaxing and a complete reset. I would stay again in a heartbeat. don’t hesitate to book and relax, soak, eat and enjoy! the restaurants onsite do require 24 hour notice to book reservations. the buffets do not.

nothing it was perfect

good breakfast selection and the onsen in the room was nice and refreshing. The free coffee machine at the lobby was excellent.

Hope they can provide trash bins along the elevator lobby . Provide better pillow at the hotel room and extra towels since you have the option to take the onsen and take a shower at a separate time. transportation going to tourist spots and to the city center was challenging .