Everything. This is a new hotel, and considering they have only been open for one month, they excelled in every possible way. The rooms are wonderfully spacious, with kitchenettes and even a washing machine. The hotel also has a free shuttle service to pick you up from the station, and get you to the slopes. For skiing, the hotel is perfect. The ski rental, Spicy Rentals, is next door, and the hotel has lockers to keep your equipment. But, perhaps, best of all, there is the restaurant. Incredible French style cooking with Japanese elements. The chef is very creative, and the Maitre D, Mr. Yoshida, was gracious and extremely professional. Their tasting menu is 7 to 8 courses, perfectly cooked and so creatively presented! My wife and I love this hotel!

Absolutely nothing to dislike

The hotel lobby looks very clean and smells very fresh, like eucalyptus! The Teppanyaki course dinner was of excellent standard! The location is right in the heart of echoland with plenty restaurants and shops around (especially for the greater Hakuba area, as it’s pretty isolated and spread out). There is even a food truck courtyard across the road which is open until late! The view from the room was stunning! The on demand shuttle bus service to Haluba47 is very convenient!

The hotel beds are two separate Queen beds. We stayed in a 2 BR suite and at least one bed room should have a King bed.

Stayed for 8 nights. Breakfast was wholesome and delicious, definitely worth getting up for as last order was 9:30am. Lots of regional produce and delectable items. Room was very spacious, heated floors, bathtub, washing machine and a beautiful and generous balcony facing the slopes Staff were excellent, we had an incident that involved losing our car keys at the lot of one of the resorts...without the staff from the hotel helping us we would have not resolved it in the lucky manner we did.

At this price point, an onsen, gym, sauna or some sort would be the right touch...

The room is spacious and clean. The staff is very friendly and helpful. Breakfast is excellent.

For the price, there could be more service. There's no transportation provided other than shuttles to the slopes. Even though the room had a kitchenette, there are no cooking utensils. You can request pots and pans and spatula etc, but it's like they purposefully discourage any cooking in the room. Again, for the price, we expect the room to be serviced everyday, not every other day.

The staff was friendly and very helpful. Spacious rooms with good view and setup. Staff to name - Laxmi. Izmi (if I got his name right) and a lovely Japanese female Staff who checked us out and Japanese staff with glasses.

Being a Retreat hotel, it would be good to have some kind of wellness facilities in the hotel at least. Shuttle bus offered for the guests should run to all key slopes. We had to take taxi or change local bus to reach there that was troublesome.

La Vigne is a beautiful, new hotel located in the vibrant echo land area of Hakuba. The staff were extremely kind and went out of their way to provide excellent service. The food at the hotel was very good & there are many nearby options if you feel like dining out.

One room for improvement would be including body lotion inside the rooms, as winters in Japan can be very drying.

Location and size. Breakfast was good.

Wish it had an onsen and the room should have kitchen equipment supplied if they have a stove top. They should also include some dish washing detergent as well as laundry wash. Also toilet with a sink should have hand wash and somewhere to wipe hands clean.

Extremely good location for two days of skiing in Hakuba (the ski lockers and boot room were very convenient). Very comfortable and staff made us feel very welcome. The breakfast was also very good

The amenities offered (no gym, spa or onsen) by the hotel did not reflect the price paid per night.

This stay was amazing. We were greeted by welcoming staff, who continued to provide exceptional service throughout our time at HAKUBA. Our room was very clean, spacious and relaxing. The food, for example breakfast, was fresh and delicious.

Great location, brand new hotel. Free shuttle to ski resorts - Happo One, Hakuba47 & Goryu. Next door to spicy rental shop. Convenient ski locker room Excellent breakfast buffet with lots of options.