Great location right next to Kure station. This is a convenient place to stay while traveling around Kure and Hiroshima. The rooms were clean and comfortable and met our expectations. There were several restaurants on site, including a bistro and a cafe on the first floor. I know they have a beer garden on the roof, but I'm not sure when it's open.

The walls were a bit thin. One night we heard the person in the next door room sneezing. I can see this being a problem if you end up placed next to a noisy group. The decorum had a classical theme, which was executed well but not to my personal taste. This isn't a criticism, just a comment.

The room was very clean and comfortable. The location was very convenient for local transport.

The breakfast menu was the same every day. This needs to change. Suggest having a buffer breakfast for easier and faster service. Also, there was no barbeque and grilled restaurant opened on the 7th floor. We hope that this will be available during longer periods (not only in summer).

The bed was comfortable. Breakfast was good, you choose from either American or Japanese and they serve several courses. Location is great with the train station right across the street.

My only complaint is that the gym doesn’t open until 12pm. That might just be a thing in Japan. But I like to work out in the morning before my day starts.

On arrival we were meet by delightful, friendly and helpful staff. Second night the staff changed and so did the atmosphere. It was all very serious and cold, including the water the following morning. Lights in bathroom were inadequate. When I told manager he just wrote it down, no apology for our cold showers. Apart from that it was very good.

Cold shower

In Japan you always know you will get excellent service for a very reasonable price.

One small point, the breakfast restaurant was a little small, however it made up for it by serving a very good quality breakfast.

staffs heartly treatment. 1. when i forgot something, their follow up was excellent 2.when I got harmed by hot water midnight, staff took quick action to help me.

breakfast, view, location and staff's treatment

Very comfortable bedroom and high quality bed and pillows. Food served at breakfast and barbeque dinner was excellent.

Internet access not consistent. One day very good and next day poor. No ironing board in the room.

Everything was exceptional. Staff, location, cleanliness of room, breakfast - all very good. Special requests were no problem for staff

Very close to train station. My room and bathroom were spacious, very comfortable.

Very well located, near train and bus stations, with taxis available as well. Also, it is close proximity to restaurants.

The breakfast is the same menu every day with no variety. This needs to improve / change so guest has more options.