kind and helpful staff I recently had the pleasure of staying at Toyoko Inn Iwakuni Eki Nishi Guchi for one night and it was a very pleasant experience. The staff were incredibly helpful and kind, making me feel very welcome throughout my stay. They were quick to assist with any questions or requests, which was much appreciated. The room itself was comfortable and well-equipped, providing a relaxing environment to unwind. The facilities were excellent, and I found everything to be clean and well-maintained, which always makes a huge difference. The comfort of the room made my stay enjoyable. As for breakfast, it was decent, though I’d say it was a bit on the "so-so" side. It provided the basics, but I would have liked a bit more variety or something more flavorful to start the day. Overall, it was a great stay with fantastic service, a cozy room, and good facilities. I’d definitely recommend Toyoko Inn Iwakuni Eki Nishi Guchi for anyone looking for a comfortable and convenient place to stay in Iwakuni.

breakfast

The breakfast was not fancy, but there was a variety and adequate quantity. Almost everyone attended the breakfast over the morning period. Plenty of space to sit and have a bite to eat and a cup of coffee. Parking was available on site, and reasonable considering cost of parking elsewhere. Very convenient.

I marked the bed as comfortable, but it was a little hard - maybe since the hotel is relatively new for the area. Overall, I was satisfied, so there wasn't anything I didn't like.

VERY HELPFUL STAFF MEMBERS. ROOMS WERE EXCEPTIONALLY CLEAN AND TOWELS WERE PROVIDED DAILY. EXCELLENT LOCATION. A FEW MINUTES WALK FROM THE TRAIN AND NUMEROUS RESTAURANTS.

We were there for a week and traditionally came to breakfast between 8:00-8:30. Several days the breakfast items were sparse and needed to be replenished. Breakfast is served until 9:00. When available the breakfast was very good.

Location was perfect. Close to where I needed to be. DId not partake in Breakfast. Overall the hotel was clean, quiet, and central to the center of Iwakuni downtown.

The bed in my room was very hard. It was almost like sleeping on tatami mat with no mattress. It caused me to toss and turn and not get much sleep. I would have preferred a more comfortable mattress.

The breakfast was good. I only had it once, but there were various foods to choose from, very filling food. The rice was very delicious. They had coffee, of course. Wifi was very good, the Shower and bath were exceptional, and the bed was a nice firmness. The staff also helped me get back in my room a few times after locking my key card in it. There is an ice machine and vending machine in the lobby and coin washers and dryers, thay worked very well. There is a convenience store across the street, less than a minute's walk.

I wish a non-smoke room was available. I don't smoke but booked a smoking room because I need a room on short notice. The room was easy to air out by opening the window, and a scented fabric spray could be used. The room is small, but that wasn't an issue for me

Friendly staff Location was good Breakfast was good Check in/out easy Clean Movable beds

Bed was like a piece of plywood quite literally but it worked for the night and the price was right, so I'm not complaining too much Room size small but beds were movable so we scooted it over for more floor room and bed space for kids

I liked the fact that they are eco-conscious (wooden spoons and forks in paper wrappings for breakfast, eco-friendly toilet paper). The room is very well equipped for the price. Breakfast is included and is quite good (except the bread).

The bathroom is very small. The check-in process took 10 minutes even with the staff 's help because the reservation programme couldn't find my phone number, which was apparently required to find my reservation.

The property is clean, and they provide a great breakfast. Overall, we would stay here again.

Our biggest complaint was how hard the beds were. However, this is common for Japan. We’ve learned to accept the fact that Japanese people prefer harder beads and that means Japanese hotels will have hard beds.

Easy check in

You have to tell the front desk if you don’t want to have your room clean or not cause if you don’t tell them you can’t be in your room from 10-15 for cleaning. Would be easier if they have a door sign. I go out and party late so I would like to just sleep in.

Close to JR Iwakuni station and easy to take the bus to the Kintaikyo area. Good facilities (vending machines, laundry, car park, tourist information, automated check-in kiosk).

Breakfast area in lobby was congested on weekends.