Beautiful hotel in handy location. Staff very friendly and helpful. Breakfast was amazing - definitely recommend!

Mitsui Garden Hotel Kanazawa exceeded every expectation. Its location is spot-on—just a five-minute cab ride (or easy walk) from the train and bus stations, yet tucked far enough from the main roads to stay whisper-quiet at night. Breakfast was a daily highlight with fresh local dishes, and the staff were unfailingly warm and helpful. Our room felt generously spacious—something we really appreciated after the tighter quarters we had in Kyoto and Tokyo—so unwinding never felt cramped. Of the five hotels we tried across Japan, this one delivered the best overall value, and it will be my automatic choice when I return to Kanazawa.

Minor quibbles only: a bedside selection of herbal teas would have been nice instead of the single green-tea packet, and the duvet was a little too cosy for midsummer—lighter sheets or a blanket option would help. I also wished for even a pocket-sized fitness corner; a treadmill, exercise bike, or a set of dumbbells would make quick workouts possible without leaving the hotel. Small tweaks, but they’d elevate an already excellent stay.

I recently stayed at this hotel with my sister for 3 days and overall had a positive experience. During our stay, my sister had a minor accident that resulted in a wound. The hotel staff were incredibly helpful—they responded immediately, providing bandages and kindly offering to take her to the hospital if needed. Their prompt and compassionate assistance made a big difference, and we truly appreciated their care. The hotel’s location is also very convenient. Within a 2–3 minute walk, there's a nearby bus stop served by the JR West bus, a sightseeing loop bus, and local buses, making it easy to explore the area.

While the room was spacious and kept clean and tidy, the layout and furnishings made it a bit challenging to manage our belongings. We had trouble finding convenient places to store and access our luggage, and the lack of desk space made it difficult to keep daily-use items within easy reach. Despite that, the service was excellent, and the overall environment was pleasant. With a few tweaks to the room layout, this hotel could be even better.

Excellent location: near to most of the tourist attraction: Kanazawa Castle, Kenrokuen Garden (15 m), Omicho Market (5m), department stores, etc. Breakfast is excellent and the rooms are relatively big. Public bath has a very nice view overlooking the city.

Better instructions prior to check-in for guests who are driving. Whilst it's stated that there is no onsite parking, there is no mention at all about how to drop off your luggage. The hotel main entrance is located on a very busy main road with no drop-off zone. I had to drive around the block 3 times before I did a very uncomfortable stop in the bus lane to drop off the luggage at the pavement in front of the hotel. Later, I was told by the hotel staff that there is a loading bay at the back of the hotel (which is hard to locate as there is no sign) where you can park for 5-10 minutes to get your luggage to the lobby! I am sure I was not the only one as I saw another couple of very irate hotel guests who experienced the same problem. Spoils the check-in experience.

The location is good, about 15 minutes walk to Kanazawa Station and the same distance to the main attractions: the castle and Kenrokuen Garden. There are many shops and restaurants nearby, the fish market is also 2-3 minutes walk away. The rooms are large and clean, a wonderful public bath. The staff is very friendly and always ready to help. Excellent breakfast in the restaurant, many Japanese dishes. The hotel itself has many beautiful examples of Japanese art and the atmosphere itself is more reminiscent of the setting in an expensive Japanese restaurant.

Great location with a wonderful ambiance. The hotel has a welcoming delightful fragrance, spacious rooms with excellent amenities and facilities. Breakfast was a real treat, featuring high-quality local specialties. The breakfast staffs were also especially helpful and attentive.

Thin walls allow hallway noise to be disruptive, and the room door rattles when nearby doors open or close. The electric kettle in the room was not properly cleaned, with leftover residue inside. The public bath was nice but often crowded with noisy tourists. Unfortunately, the washing machine was always in use, making it difficult to access.

Excellent location, easy walk to Omicho Market and city CBD. Staff were fabulous, very helpful, respectful and professional. Rooms were spacious and comfortable with modern bathroom and beautiful views. Hotel was very affordable. Complimentary pyjamas and bottled water provided in rooms. Superb breakfast with local produce the highlight, very fresh, generous and delicious options. Hotel had a beautiful atmosphere and was very peaceful. By far the best stay of my trip. Highly recommend to anyone visiting Kanazawa.

*Not a fan of Japanese pillows, but it didn't ruin my stay. *Guest washer/dryer was very efficient and took a long time to dry clothes

Beautiful contemporary hotel centrally located - easy to walk everywhere. Fabulous baths in the top floor to soak the tired muscles after a long day. Excellent breakfast buffet can be included in the room rate. Staff friendly with some English. If you are arriving be train it is about 1000 Yen taxi ride to the hotel, otherwise a 30 minute walk dragging suitcases. Take the taxi.

Beautiful facility. No complaints. Rooms are small but brightly designed and certainly adequate for two. Even brought a second luggage rack to the room.

Fantastic central location, easy walking distance to all major tourist attractions. Staff were really lovely - super helpful. Very comfortable room. Great value for money. The onsen with a beautiful view of the mountains was a lovely bonus. Good use of space - liked the separate toilet, shower & sink area. Like all hotels in Japan that I stayed in the shower was fabulous - strong water pressure & lovely & hot.

Like most Japanese hotels, rooms are compact, but not really a big deal given you are only really in the room to sleep.

Mistui Garden Hotel was a beautiful hotel in central Kanazawa. We were so happy with our stay! The location is absolutely perfect, and it is only a very short walk into the Kanazawa Castle Ruins and Kenrokuen Gardens. It is also very close to one of the bus stops for the Kanazawa Loop Bus. The Onsen looked lovely however we ran out of time to use it. We also enjoyed a drink during happy hour at the bar - drinks were only 500Yen! Rooms were stylish and comfortable, reasonable size for Japanese standards. We also used the coin laundry which was super handy. Highly recommend.

No complaints