Beautiful hotel in handy location. Staff very friendly and helpful. Breakfast was amazing - definitely recommend!

I recently stayed at this hotel with my sister for 3 days and overall had a positive experience. During our stay, my sister had a minor accident that resulted in a wound. The hotel staff were incredibly helpful—they responded immediately, providing bandages and kindly offering to take her to the hospital if needed. Their prompt and compassionate assistance made a big difference, and we truly appreciated their care. The hotel’s location is also very convenient. Within a 2–3 minute walk, there's a nearby bus stop served by the JR West bus, a sightseeing loop bus, and local buses, making it easy to explore the area.

While the room was spacious and kept clean and tidy, the layout and furnishings made it a bit challenging to manage our belongings. We had trouble finding convenient places to store and access our luggage, and the lack of desk space made it difficult to keep daily-use items within easy reach. Despite that, the service was excellent, and the overall environment was pleasant. With a few tweaks to the room layout, this hotel could be even better.

The location is good, about 15 minutes walk to Kanazawa Station and the same distance to the main attractions: the castle and Kenrokuen Garden. There are many shops and restaurants nearby, the fish market is also 2-3 minutes walk away. The rooms are large and clean, a wonderful public bath. The staff is very friendly and always ready to help. Excellent breakfast in the restaurant, many Japanese dishes. The hotel itself has many beautiful examples of Japanese art and the atmosphere itself is more reminiscent of the setting in an expensive Japanese restaurant.

Great location with a wonderful ambiance. The hotel has a welcoming delightful fragrance, spacious rooms with excellent amenities and facilities. Breakfast was a real treat, featuring high-quality local specialties. The breakfast staffs were also especially helpful and attentive.

Thin walls allow hallway noise to be disruptive, and the room door rattles when nearby doors open or close. The electric kettle in the room was not properly cleaned, with leftover residue inside. The public bath was nice but often crowded with noisy tourists. Unfortunately, the washing machine was always in use, making it difficult to access.

Excellent location, easy walk to Omicho Market and city CBD. Staff were fabulous, very helpful, respectful and professional. Rooms were spacious and comfortable with modern bathroom and beautiful views. Hotel was very affordable. Complimentary pyjamas and bottled water provided in rooms. Superb breakfast with local produce the highlight, very fresh, generous and delicious options. Hotel had a beautiful atmosphere and was very peaceful. By far the best stay of my trip. Highly recommend to anyone visiting Kanazawa.

*Not a fan of Japanese pillows, but it didn't ruin my stay. *Guest washer/dryer was very efficient and took a long time to dry clothes

Beautiful contemporary hotel centrally located - easy to walk everywhere. Fabulous baths in the top floor to soak the tired muscles after a long day. Excellent breakfast buffet can be included in the room rate. Staff friendly with some English. If you are arriving be train it is about 1000 Yen taxi ride to the hotel, otherwise a 30 minute walk dragging suitcases. Take the taxi.

Beautiful facility. No complaints. Rooms are small but brightly designed and certainly adequate for two. Even brought a second luggage rack to the room.

Mistui Garden Hotel was a beautiful hotel in central Kanazawa. We were so happy with our stay! The location is absolutely perfect, and it is only a very short walk into the Kanazawa Castle Ruins and Kenrokuen Gardens. It is also very close to one of the bus stops for the Kanazawa Loop Bus. The Onsen looked lovely however we ran out of time to use it. We also enjoyed a drink during happy hour at the bar - drinks were only 500Yen! Rooms were stylish and comfortable, reasonable size for Japanese standards. We also used the coin laundry which was super handy. Highly recommend.

No complaints

This was by far the best hotel I booked during my stay in Japan. The room was impressively spacious—a delightful surprise, as large rooms are not a common find in Japanese accommodations. The onsen offered breathtaking views of the surrounding mountains, making it a perfect spot to relax and unwind. Everything in the hotel was clean. The breakfast was a standout feature, providing an extensive range of options that catered to various tastes from traditional Japanese dishes. The location of the hotel was also ideal, as it was within a short walking distance of all the major attractions in Kanazawa. This allowed us to explore the city at our leisure, taking in the sights and sounds without the need for transportation. Overall, considering the quality of the accommodation and the unbeatable price, this hotel was an incredible find and truly felt like a steal!

Absolutely nothing. I wish I could stay there longer!

Super close to Kenroku-en, Kanazawa Castle and Oyama Shrine. Mitsui Garden Hotels are generally a solid choice and great value for money. The onsen is quite nice to unwind in after a long day walking around. Decent sound proofing, large-ish rooms.

Not something where the hotel is at fault, but my girlfriend had quite an unpleasant onsen experience with some (non-japanese) guests who were apparently quite loud and disruptive in the Women's public onsen. The men's onsen was as quiet and sombre as one usually can expect.

Very and I mean very beautiful, it just smells nice and has that feeling of just an overall nice hotel. Staff were great, room was also quite big and view just amazing. Very clean, very well equipped.

Smoking areas are two small rooms, one on the 1st floor and one on the 3rd. Now don’t get me wrong it’s a pleasure to have them as some hotels do not even have designated smoking areas, but for the price of the hotel they could easily place a chair or two in those rooms. Standing and smoking there felt like this is very much neglected for a hotel of this size. Has a pool on the top floor which is great, bit no tattoos which was quite sad but expected from Japan.