Hotel is modern and great location near to the attractions. The room and toilet were more spacious than expected. Loved that there was a washer-dryer machine in the room, and the hotel provided the detergent. There was also a common laundry room for those who needed it. Bed was comfortable, and I liked that there was a seating area. Didn't realise before, but it was great to have a bigger trashbin in the toilet. Interesting to use the RFID room key to access the lift, and the level automatically lights up accordingly when you tap the keycard on the reader.

No issues for my stay, loved the hotel. For those staying longer term, I think the hotel does charge if you require full housekeeping service. If not, limited housekeeping is free (change towels and empty trashbins). Also, if you are carrying luggage, do note that you need to take a bus from the train station to the hotel.

Friendly and helpful staff, room was comfortable, clean and quiet, and really good location. 15 minutes from station. Walked to activities easily from hotel. The room layout was well designed. Plenty of natural light from window. Bonus was we discovered a great place for coffee just 3 minutes walk down the next street called Townfolk Cafe. Excellent hot chocolate and Granola with yoghurt. Very helpful assistance from staff at the tourist Information centre a few doors away who suggested a great Japanese restaurant just tucked in in the street behind our hotel. She also suggested Mza department store opposite the market for good quality linen and cotton clothes. Tokyu Stay Hotel was so well located for everything.

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Staff were very helpful Bed was comfortable, nice strong shower, great hot water Room was good size - we were there 3 nights. Had fridge, microwave and washing machine Amenities were plentiful - love the little sponges since face clothes aren’t common in Japanese hotels Location was excellent - short walk to castle, park, shrine and even station Free coffee in lobby Great value for money Go to Cubby Hole for coffee / breakfast - a lovely couple run it and the food and coffee are amazing

Everything was great We accidentally went to Tokyu Kanazawa instead of Tokyu Stay (10 min walk away) If you want to park there, pre book

Excellent in all respects. Would stay there again with no issue.

Read the Booking.com items super carefully as it looks the same however details are slightly different and can’t be changed.

The location is convenient, with the main attractions nearby, and the train station is a 20-minute walk away. The room is bright and spacious, offering a beautiful view of Kanazawa Castle Park and the surrounding mountains. The breakfast is delicious, although a little unusual for Europeans.

I stayed there for a week and found the breakfast to be lacking in variety, with almost no fruit available. Plug adapters were only offered with a deposit, which I found odd. Every top-rated hotel should have socket adapters as standard service as most international travellers require them.

Breakfast was a great and delicious spread, with slight variations everyday. We chanced upon the summer festival on the last night of our stay, and it was a highlight because it was right outside our hotel lobby. Hotel staff were always warm and welcoming, and took a polaroid on our first day. We had the top floor which offered us a nice view of the city. Complimentary bath salts to use in our bathtub were also a pleasant surprise. Lobby was also beautiful, aesthetic and comfortable - for both food, coffee or working. Washing machine was excellent - though it took 3 hours to wash and dry a medium sized load. Shoutout to the staff member always decked out in a suit (not sure if he was the manager) for the warm welcome and travel tips. He added such a delightful touch to our stay.

Limited housekeeping meant that we didn't have the option to fully tidy up our rooms every day - which makes sense from an eco-friendly perspective.

Very friendly staff, view from the window was amazing, the room was comfortable and clean. The washing machine was the cherry on top and we immediately fell in love with this hotel. close to all major attractions in the city. We didn't take a bus once ( apart from late hours after dag trips to nearby cities and temples ). Thank you Tokyu Stay staff for a wonderful experience

One of the towels had some spots of makeup of the previous residents, so we had to ask for a towel switch the very next day. Other than that, the hotel is a 15-20 minute walk from the main station, or a 10 minute bus ride. But we enjoyed the long walks.

We had a wonderful stay at this hotel! The location is absolutely perfect—so close to everything, making it incredibly convenient to explore the area. The room was well-equipped, and I loved the added bonus of having a washer/dryer combo right in the room, which was super handy. The hospitality was top-notch, with staff always being warm and welcoming. Highly recommend this place for anyone looking for a comfortable and convenient stay!"

Not at all except no free car park lots are made available due to its location in the heart of the town.

I recently stayed at Tokyu Stay Kanazawa for two nights and was genuinely impressed with every aspect of my experience. The hotel’s location is absolutely perfect — it’s centrally located, within comfortable walking distance to most of Kanazawa’s key attractions, yet pleasantly quiet and peaceful. This balance between accessibility and tranquility is hard to find and definitely adds to the overall quality of the stay. One thing I really appreciated was the amenities desk in the lobby area. It was stocked with a wide variety of daily-use items such as combs, razors, cotton pads, hair ties, and more. This thoughtful detail shows how much the hotel considers guests’ comfort and convenience, especially for travelers who might forget or run out of these small essentials. The room itself exceeded my expectations. It was surprisingly spacious and well laid out, offering plenty of room to move around without feeling cramped. What stood out the most were the in-room facilities: a washer-dryer combo, a unique-style clothes iron, a shoe dryer, and even an air purification/ventilation unit. These features are rarely found even in higher-end hotels and are especially valuable for longer stays or during humid seasons. Another highlight was the staff. Every member of the team was incredibly polite, warm, and attentive. They always greeted us with a smile, frequently checked if we needed anything, and responded quickly and helpfully to all our inquiries. Their hospitality truly enhanced our overall experience. Additionally, the hotel provides a smoking room for those who need it and offers complimentary coffee, which is a lovely bonus — especially when you’re heading out in the morning or returning from a long day of sightseeing. All in all, Tokyu Stay Kanazawa offered a seamless, comfortable, and guest-focused stay. I highly recommend this hotel to anyone visiting Kanazawa, whether for a short city break or a longer trip.

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What a fantastic hotel! A true gem. Practical yet charming. The rooms were very comfortable. Washer/dryer in the room is a game changer - especially in the summer! Great location- steps from Omiya shrine bus stop. But what really sets Tokyu Stay apart is the FABULOUS staff. Everyone from the front desk, breakfast and housekeeping were so warm, kind and friendly. Starting from the message chats months before checkin to checkout - they were beyond helpful and accommodating. The breakfast spread was so varied and tasty! Kudos to the head chef - maybe the kind older gentleman who often helped at the window? There was pasta, pastries, Asian dishes and salads. All delicious and well thought out. And we've been to MANY breastfed buffets- from StRegis to Holiday Inns! So happy we got to experience lovely Kanazawa while staying at this gem!