i have never in my life been so happy to see 4 beds instead of 2 all lined up against eachother. this was the best stay ive ever had in my life. if you come here get room 501.

nothing

spacious good facilities elevator easy check out

a bit far from the station lighting in room could be better

Clean and comfortable bed.

Unfriendly staff.

It’s near to the subway entrance of Shinkaichi st (no elevator). There are Lawson and supermarket around the hotel in 5-minute walk. Staff is nice as usual, quite friendly. Our rooms are space.

I booked 4 non-smoking rooms but one of them has cigarette smell. In the room, there isn’t much light. The bathtub is about to break. It had water leaking out.

The Wi-Fi connection was not that bad.

The hotel is very dusty, corners have spider webs and fluff. The cleaners don't move objects or dust them, they just sweep or mop around them. The toilet is not cleaned with a brush. The bowl has stains from previous occupants yet the cleaner was coming everday to 'clean' the room. The bath tub has a scum or dirt ring yet. The smell of cigarette smoke is overwhelming. English proficiency of staff at reception is sadly limited and that somewhat took away from the entire experience.

Very near to the station. Just good if you want some rest or some sudden appointments near kobe, it’s a good place to stay

It’s very dirty cannot trust

It’s a shame because this hotel has a lot of potential but it is EXTREMELY dirty

good sorroundings

the comfort room is not so clean

WiFi only

Too smelly Too dusty No room service Staff can’t understand English Does not prioritise customers No toilet brush cleaner No mat in the bathroom

Location was ok, otherwise very bad.

Very dirty and gross