The amenities like the vending machines plus the laundry room you could check on your room TV when the washing machines were free or when you could pick yours up, the TV gave you options to use your netflix or watch youtube

The rooms were clean, but the wallpaper needs to change marks on most of the walls. Let it down a bit

Friendly welcome & very accommodating to keep our luggage. Easy check out too. Great location for subway & traditional Kyoto architecture as well as modern. A member of our party left a piece of tech in their room by accident - the hotel rang within a few hours to alert us & could not have been more helpful in arranging tracked postage to forward it to our next hotel.

While the cleanliness standard was very high in general, the bathroom in one of our three rooms did have a couple of small issues that could have been rectified.

The friendliness and helpfulness of the staff when our daughter hit her head falling on the floor and they helped by providing a bag of ice to cool the bump on her head. The ease of checking in and checking. We liked the location of the hotel as well. The size of the room was okay although the corridor was a bit too narrow. The number of electrical sockets was good too.

We really dont like hotels using one-ply toilet paper, it's so pointless and very annoying. The bidet and shower of the toilet was still very strong even though we set it to the lowest setting. It made the back of the toilet all wet.

Great location - very convenient. 1min walk from Shijo station, Kiyomizu-dera is approximately 30min walk, and Nishiki market is 15-20min. You also have 24hr Lawsons and 7-11 right outside the hotel. Body product samples were provided at the Hotel foyer. The room was spacious and clean - daily house keeping is available if needed.

Laundry room needs some english instructions on how to use the machines but not too big of a deal if you have Google Translate available.

The location was great - right by Shijo tube station (which is only 2 stops from Kyoto main railway station). Also only a 5 minute walk to the main high street with many department stores and restaurants to pick from. Many convenient stores close by too. The toiletries were plentyful and there were also items to pick from in the reception area should you have forgotten anything. I loved the night shirt too and also the little packed back left outside the door with new clean items when i requested a "no clean today" option.

A hotel bar would have been nice, but it didn't spoil my stay at all.

Nice rooms, comfortable beds. Nice location, convenience store right downstairs. Train exit close by. Staff were nice. Price was good.

Room was small for 2 people, as others said, difficult maneuvering around 2 check-in luggages that are opened up. Also, didn't like the smoke room downstairs in the lobby, can smell the smoke every time you come downstairs and walk through the lobby, not pleasant when you have to sit in lobby waiting.

Washing machines were available and close proximity. Free amenities can be collected on F1.

Washing machines were always busy and other hotel goers would not collect their clothes. Vending machines were available however not functioning during my stay.

Location was literally next to exit of subway and only 10 minutes away from one of the busiest area in Kyoto. There's a Lawson next door to get anything you miss. Great amenities including great coffee. Lots of information on where to visit in hotel lobby. You can monitor breakfast line and coin laundry line from TV. Rooms are quite large and come with extra pillow.

Laundry coin cost 500 yen, but they only take 100 yen so need to be prepared.

Amazing rooms very spacious and comfy. So close to dewamachi and public transport. Staff were so kind with answering my silly questions about earthquake warnings given the current events, helped Me understand what to do if it happened. The toiletry services were very cool too. Would absolutely recommend staying here.

1. clean comfortable beds, rooms, bathrooms and great housekeeping daily 2. professional and very helpful staff 3. superb location

air circulation and temperature management could be better, including simple instructions on how to use the air conditioning