Good central location. Large comfortable rooms with good amenities. Helpful staff who spoke English.

No coin op laundry in hotel, although there are plenty of options nearby.

The location, close to Shijo subway & walkable distance from Kyoto Station, is excellent for sightseeing as well as shopping. The rooms, though slightly dated, are larger than normal & equipped with all mod cons for a comfortable stay. The hotel rates are very affordable for Japan. The in-house bar is convivial, the gift shop quite reasonably priced & convenient for last-minute gifts. Family Mart, next door, is very well-stocked while the plethora of excellent eateries around the hotel was much appreciated by us after long days of exploring. The staff are all very helpful & responsive, but would make special mention of Ms Fernando at reception. The breakfast room staff too are warm & welcoming. I would definitely stay here again.

The breakfast could have been more varied. Though the menu is quite extensive it does not vary. We stayed 10 nights so found it repetitive.

The room was spacious, and staff were friendly and helpful. The hotel is in a great location with Shijo station just a few minutes' walk away. There are many convenience stores nearby and a Starbucks next door. Great amenities available in room as well as free bottles of water each day and free Wi-Fi available. Got to the hotel early and was able to leave my luggage to explore before returning for check in. Hotel as meet my room requests.

No laundry available. Air conditioner was set to warm and made the room warm and stuffy. Air conditioner temp could not be changed, and reception unlocked the window, however the window has a large opening which means unsafe if you have children in the room because it opens to a ledge on side of building. This was the only hotel to charge a city tax.

The double room for single use, I had on the last night, was much more comfortable as compared to the small single room I had at the beginning of my stay, although the bathroom was still small in space, but equipped with everything needed, The breakfast is very good, with a large variety of selections, both in local and international cuisine, also cooked. The location is excellent , since the most interesting places are at walk distance or achievable by subway. The asian restaurant on second floor is excellent. The staff is very gentle

The size of the bathroom is too small. The city tax has to be paid in cash only

Breakfast was gooid

conveniently right beside the train exit. it’s an old hotel with slightly dated decor but doesn’t detract from the comfortable and clean rooms. all basic toiletries and necessities are provided. about 5mins walk to one end of shijo street so somewhat near the department stores, food areas and nishiki market.

the room was quite hot for some reason, the air conditioning system wasn't working well

Location is near to Nishiki Market about 10 mins walk. 7 eleven and Lawson are nearby. Train station is nearby, maybe about 2 min to 5 mins walk. Staffs were helpful, allow early check in. Exceeded expectation ! It's not as strategic as Keihan, but less pricey. Keihan is like Asakusa if you prefer a touristy area. Took uber to Keihan, I think about 10 to 15 mins away from Karasuma Hotel.

Staff were all nice. Location is pretty close to shops and resto but enough to be on the quietier side. Room is good enough with 1 person.

Room can get too hot since the aircon is centralized so no way to control the temp. Had to open the window to let some air in. Wifi keeps disconnecting.

The position of this hotel was within metres of Sijo subway station, lift exit 4a. Staff were excellent and breakfast was varied and more than ample. The room was far greater in size compared to those in Tokyo. For those who unsure of restaurant dinning there's a great choice from the basement of a department store located 10 minute walk along the underground walkway. This is the second time that we have stayed here and would certainly look for availability on our next trip

Nothing. All was good.

Location is fantastic. Right above station, with a lift like one block away. Very convenient for family like us with pram and luggages. Convenient store is just around the corner. Starbucks is right at the hotel lobby.

We got the Japanese style room and it was a little dim. Cushion on the chair was dirty with stains. Corners of the bathroom was filled with hair even after cleaning.