Amenities, room and staff are great

If there's one thing to note is that the closest station to the hotel doesn't have an elevator so you have to carry your luggage up or go to the other exit to use the elevator

We loved everything about our stay at Mimaru Suites Kyoto Shijo. From the minute we arrived, we were welcomed with a smile and offer of complimentary hot and cold drinks. Our kids went straight for the collection of toys housed in the lobby. Our luggage was waiting for us in our room as we had used the luggage-forwarding service the day before from Tokyo (highly recommend this! Don’t bother taking your luggage on the Shinkansen. Just take a carry-on with enough toiletries and clothes for all travellers for 24 hours. We dropped our luggage off before midday the day before and it took 24 hours to get to Kyoto). Our two bedroom apartment was ready before 3pm check-in so we were offered early check-in without extra cost. The apartment was on the 8th floor and was really lovely. The kids had a bedroom and a bathroom down the hall and the adults bedroom had an ensuite. The dining room and kitchen were spacious though we didn’t use them much as we mostly ate out. The washing machine was great and they supplied a hanging rack, which we used instead of using the dryer. We enjoyed sampling the beers and sake at happy hour in the lobby and they even hosted a calligraphy lesson which was a lot of fun. The day before check-out, the staff took care of forwarding our luggage on to our next hotel. Lastly, we loved the location. There were some fantastic restaurants close by, and the 15 minute walk to Nishiki market and surrounding areas was great. We were also very close to the train entrances.

Free craft beer! Do I need to say more. The location was great near the high street. I liked not being in Gion (way to touristy). Awesome shopping and nice restaurants around. Staff were fantastic. Mimaru is definitely a good choice for first-timers to Japan as the staff do a lot for you in terms of booking taxis, making reservations at restaurants, etc. Would definitely recommend it. We really enjoyed our 7 night stay

The aircon, it was a spit system. It was so annoying, too hot, and too cold going off every 15 minutes. The light from the air-conditioning was so bright we had to stick a bandaid on it. Sorry, I think we left it on there :/

We stayed at Mimaru Suites Kyoto Shijo with our two teenage children and had a fantastic experience. The location was ideal, just a short walk from the subway and close to many restaurants and shops, making it easy to explore Kyoto. Our suite was spacious and spotlessly clean, and we were impressed by the high standard of cleanliness throughout the hotel. The staff were incredibly friendly and helpful, always ready with local tips or a warm greeting. One of the best features was the in-room washing machine, which made doing laundry during our trip so convenient – a huge plus for a family traveling with kids. We highly recommend Mimaru Suites Kyoto Shijo to other families looking for comfort and convenience.

The location of this hotel is amazing. Walking distance to major train station and multiple attractions. You can take coffee from the machine in the lobby and there is happy hour (sake and beer) every afternoon and cotton candy for the kids The rooms were spacious and clean with a kitchenette big enough for light cooking (condiments and kitchen ware are provided)

Everything was great. There was nothing I didn’t like

Self catered. Several food shops, cafes and restaurants nearby. Quiet location. Easy to get taxis, buses and subway. Free coffee, tea, beer and sake provided. Very good kitchen, laundry facilities and bathrooms in the apartment. Very helpful staff, most spoke some English. Was able to arrange for an early check in, for a small extra fee.

One of the bedrooms had no bedside table. Bed was too large for the room. Low- back armchairs doubled up as dining chairs. Not comfortable to sit in for long periods. Would prefer separate dining chairs and couches. Quite a small living space for 4 people. Unable to open windows when raining, as water comes in. Would prefer not to depend on aircon all the time.

Our family booked 2x 2 room apartments in MIMARU suites staying a total of 5 nights. The apartment is kept very clean and very well maintained and feels like brand new! Location was excellent and the service staff were all very friendly and helpful. Rooms and facilities were all in excellent condition and the happy hour provided in the lobby with coffee and tea 24/7 was a very welcomed service and we are super thankful. All the reception staff were fluent in English so communication was good too! Definitely will stay here again if we visit Kyoto!

The location was great and central to many places, and the staff were all very friendly and so helpful with everything. We had a 3-bedroom suite which was well appointed and very clean. It was so nice to have a living and dining area in our suite to relax in after a long day of being out and about sightseeing. There was no breakfast offered but since our room had a kitchen and dining area, we were able to have meals in our room. Our breakfasts were usually something quick from the nearby convenience stores that had good food and fruit and was reasonably priced, which was great. The complimentary sake during happy hour and great coffee machine in the lobby was also much appreciated. Would highly recommend Mimaru Suites Kyoto Shijo to everyone!

It was really nice having a combined washer/dryer in our suite, but it took around 3 hours to finish a single load. And if there was too much in a load, the clothes weren't fully dry. Thankfully there is a mode for drying only but it took some time to figure it out, and didn't dry very quickly. That being said, we were glad to have a washer/dryer to use.

We loved staying at the Mimaru Suites Kyoto Shijo!!! Everything about it was first class and wonderful, from the staff, the accommodations, amenities, ambience, etc. This was the first visit to Kyoto for the 3 of us. Seth, in particular, was incredibly helpful to us!!! We will remember Seth as being a “Hidden Superstar” with a warm, delightful and engaging personality! While he appeared laid back, humble, and unassuming, whenever we asked him for his advice, he revealed a wealth of wonderful suggestions that really made a striking difference for us and helped us to have culinary, nature walks, and cultural experiences in Kyoto! We really appreciated Seth’s and everyone’s efforts at Mimaru Suites for enriching our lives by creating such meaningful experiences for us!

There was nothing I did not like!

Our stay was fantastic from start to finish! The suite was perfect for our group, giving everyone room to relax and enjoy their time. Having a fully-equipped kitchen and in-suite washer and dryer was such a bonus – it made everything so convenient! The location couldn’t have been better, with easy access to all the sights and amenities. But the real highlight was the incredible staff. They were attentive, friendly and went above and beyond to make us feel welcome. We also loved the evening treats, with complimentary sake and hot drinks that made for a cosy and memorable end to each day. We can’t wait to come back!

The only downside was that the rooms didn’t come with a view, but given everything else, it was a minor detail.