The entire place was clean and modern and the room was very comfortable. The bathroom was lovely - generous bathtub with a very nice shower. Japanese toilet, also. The bed was big enough to fit 2 people snugly and the bedding was comfortable too. One pillow was softer and one was more firm - perfect! I used the firm one for sleeping and the softer one to lean on when resting. The amenities were great too. Staff were lovely. Although not needed for me, there were English speaking staff available. All information was available in English and Japanese.

The property was very good! The only point for improvement is that each floor only had one water dispenser located near the elevator. Of course, I think the water in the bathroom tap is drinkable also but it would’ve been nice to have the water dispenser in each corridor instead.

Very conveniently located and within walking distance to tourist sites, markets and restaurants. The rooms are a bit small but you get used to it. The hotel staff is very helpful and pleasant. The restaurant downstairs provides a good lunch/dinner option if you're too tired to step out.

Rooms are cleaned every 3 days and it gets a bit messy with kids around.

The reception/check in process was alittle slow due to an extensive process, although at no fault to the staff as they were obviously following procedure and they were very friendly and welcoming and went above and beyond to translate but having experienced many other hotels in Japan the check in was slow in comparison. However overall it was a great hotel, close to 2 metro lines walking distance to popular locations like Nishiki market and the room itself was very nice with a large bathroom.

I spent there 7 nights. The hotel location is very convenient, a short walk from Karasuma Oike metro station, which gives access to both metro lines. Close to various kombini, it has an in-house Matsuya outlet, in case you want to eat something. Service is very friendly, and I could communicate effectively even with my limited Japanese. The room was immaculate, and correctly sized -- this is Japan, after all, and rooms are small in general; that being said, this one was very reasonable and quite comfortable. I enjoyed every day of my stay. Personally, I think it is very good value for money.

There is nothing to reproach, really. If I really have to find a point that could be improved, the communal spaces are quite limited: there are a few seats in the lobby at the ground floor, but little else. The microwave oven is also located at the ground level, so if you decide to dine in your room, you have to walk around the lobby with your food. Still, these are small details, I would not count them as problems.

Their room size is roughly as small as other hotels, but their room is just so well-designed in a way that the space is utilized much more efficiently. The shape of the desk is unconventional so that we have more desk space. The couch even has a little table for your drinks. The bed is so comfortable that I overslept lol and missed half day of my trip lol. I love the bathroom too. Anyway, this hotel is perfect for solo travellers. The only overall downside for me is perhaps the location(8/10 still) But the closest subway station is also a major subway station, which empowers a lot more possibilities. Check out time i believe was 12 noon, which was nice.

I didn’t check the window? When I went in it was already so dark. I forgot to set an alarm, so I overslept( 1000%my fault). I didn’t complain at all.

Good location, the room isn’t massive but very functionally arranged with a comfy bed, the best pillows, and a super powerful shower. Very clean. The staff were helpful :)

Not a big deal for me but don’t expect views from the room - the windows are frosted

Friendly, professional service with English speaking receptionists that made me feel welcome. Centrally located, close to Karasuma Oike Station, restaurants, and shopping. Within walking distance to a lot of attractions. Matsuya, the restaurant downstairs, was a great casual, affordable option--and the food was great! And there's a Fresco grocery store just a block away. My single room was compact (small by Western standard), clean, quiet, and comfortable, with a small refrigerator, electric kettle, and flat screen TV. WiFi was good. The bed was firm, comfortable, and extra long (I'm 6' 0"). This is my second stay at a Hotel Unizo. Great value and service. Highly recommended!

I could have used a couple more hangers. They probably would have been happy to supply them, but I didn't ask. Honestly, that's all I can think of.

Good location, breakfast and service. Comfortable bed. You have everything you need.

The room was very small, only with a little corridor. Cleaning service once every 4 days (they let you change the towels every day if you ask for it). Air conditioner was too cold on the common areas (but that is very normal in Japan during summer).

The property is in a quiet area and well maintained. Teramachi street which is a huge shopping area is just 7-8 minutes walking. Even Nishiki market is less than a kilometre. It’s just 300-400 metres from the subway so very convenient. Rooms have all the facilities needed for a comfortable stay. The best part, I was supposed to stay there for five nights but because of some urgency, I had to cut short the visit and I could stay only three nights. I was unable to modify the booking because I was already at the hotel reception and the cancellation time was over. The hotel staff itself modified my booking and charged me for three nights only. I am really thankful and grateful to them.

We know that in Japan rooms are small but it was too congested. Although I was alone, it was difficult to open a big suitcase. Compared to this, my hotel room in Tokyo had much more space. There are many things kept in the room which is not needed by every traveller. Some should be removed to make space. I couldn’t understand one thing, I had to leave the hotel at 5 am and was little worried whether I would be able to get a taxi so early in the morning or not. Despite my repeated requests, the hotel staff couldn’t book a taxi for me. Anyways, I got an Uber cab in the morning.

Nice and quiet area. Clean room. The staff was helpful in assisting us during the luggage shipment between this and the next hotel of our journey. Free water dispenser in the lobby area on each floor.

There are a lot of rooms in the hotel, but their laundry room only had 2 washing/drying machines for all guests. We ended up going to a coin laundry.