Excellente central location - very convenient to go to main places of interest in Kyoto. Very helpful staff. Clean. Provide free water and even a free ice cream (!) at lobby every day. A lot of cafes and restaurants around. Nishiki market in 5 min. walk. WiFi was very good both in the lobby and in the room. My resume: good value for money.

My King Room was really small. I was alone and can’t imagine how 2 people could stay there. Everything is tired. A lot of plastic. The air conditioner was grinding and making a lot of noise. If you switch it off and open the window, it becomes even worser because of street noise. And that Kawaramachi-dori street never sleeps.

Nice hotel property. Staff are nice and attentive. Clean. Good-looking. All basic toiletries are provided as well as air-conditioning, hair dryer, a couple hangers, an optional robe/dressing gown, tea kettle, mini-fridge, mugs. (Weather happen to be good when I stayed, so I don't know if A/C works). Internet was good most of the time. Went out or super low signal a few temporary times. Comfortable bed. Hot and cold water. They provide drinking water. Microwave on the 1st floor in the lobby. Washer and dryer on the second floor. Good location close to restaurants, shops, bus and subway stops. NOT near JR station, so if you have a JR pass, this hotel is NOT applicable. I posted photos on Google Maps.

There was a flowing pipe sound or high-pitch machinery sound that screeches and goes on and off all day and all night. It's not particularly loud but it is definitely a noise you will notice. The water pressure is very very high (which I believe contributes to the flowing pipe noise) and the bidet is uncomfortable and loud. The toilet flush takes a long time. The faucet (sink and bath) pressure is high/strong and water sprays at you. The step up to the bathroom is quite high. I hit my foot and knee several times. NOT near JR station, so if you have a JR pass, this hotel is NOT applicable.

The hotel is nearest the nikishi market. And it is convenient to travel all the landmarks in kyoto. We feel like the first time the girl staff of the information desk checked in with us. We impressed that the lady staff of the reception front to fast to check in and help me to travel and recommended the restaurant . We don't know the name of the lady of the reception front. We want to say thanks so much again, but we didn't find her when we checked out .If she reads it , we will not forget her. The room is clean and safe to the community.

If you are old people who want to stay , we wouldn't like to recommend it because the toilet is taller than the floor, it has a 30 cm. of the step to jump up on the second floor of the toilet. Unfortunately, the first time, we found the bottom of the flush water , and the room had some a faint strange smell. But we can also stay in this room. Sometimes, the air-conditioned was not working, and sometimes, we couldn't sleep all night.

Very good location just in center of Kyoto. Everything is SO CLOSE. In Golden week streets may be a bit crowdy but after that passed - it become better. Also there are river nearby which is great for sightseeing and walking at evenings. There was plenty of places with food, from cheap to more costly. Including chain restaurants like Matsuya or Nakau and onigiri stall with tasty onigiri and chicken nearby. Personal was very helpful with every our request and they even talked on our language too not only in English. Room seems small but it is actually have plenty of space and even TV is medium sized. N Room and bathroom both was very clean and bed was big and comfortable with master switch just beside it. Also there was bathtub in bathroom and it was great to have bath after hiking on Kyoto trail. All in all it was best place we stayed in Japan in this trip. Place is really quiet if you sleep with closed window and AC. Me and my wife never had any trouble with noise or sleep. With open window you can hear the noise from roads and streets.

- Surprisingly big room and bed for a Japanese hotel in downtown area! - You're never more than 10 mins walk away from a train station or a bus stop. - Water heater is very efficient; takes no time at all to get hot shower. Very nice for autumn/winter stay. - Very accommodating staffers. We asked for extra pillows and some help with domestic delivery. - Very nice locale: downtown shopping area with every type of stores you could need, easy to walk from airport-connecting stations, covered walkway with minimal exposure to rain.

- AC was set to heater mode by default (late Nov) and it couldn't be changed. We slept with the window cracked open. Luckily no bugs got into the room but overall not very convenient. - There's a temple nearby that drums up every morning at 6am. Not too loudly; we mostly slept through it, but might bother you if you're a very light sleeper. - Room cleaning wasn't the most reliable. They forgot to throw out the trashcan and used towel once.

Great location in Sanjo close to plenty of shops and restaurants, yet quiet due to location in a side street. Even though a full clean was only done every third day, staff still emptied out the rubbish bins and made my bed, even if I left the property quite late in the day. Front desk staff was also very friendly. There is a small anemities bar with things like tooth brushes, shower caps and theclike for you to use free of charge, and a map of recommended local restaurants.

The bathroom size can be challenging if you're a little on the taller side and the property has only two washing machines/driers, so if you're planning to wash your clothes, don't leave it until the ladt day because it's a popular service.

The location is perfect, the hotel is really good, the staff and the amenities were very good. The room was really amazing, it's spacious compared to other hotels in the big cities for the same price range. The hotel is equipped with everything you need and it offers different kind of services for example luggage transportation to another hotel/city.

This hotel would score a 10 in my books, if it only fix 1 issue and that's the internet. For that reason I give this hotel a 9. The internet was at times un-usable, very slow and unfortunately if you have some work to do, or you just want to upload/download some stuff on your phone/devices it's almost impossible. My suggestion to the hotel/owners is to invest in this and make sure their internet is secured with password (it's now open to everyone).

I was in Kyoto for business for 1 month and Hotel Gran MS was the most fortunate choice. Located at Kawaramachi Sanjo bus stop, the hotel is close to Kawaramachi area where you can find varieties of shops and restaurants almost 24/7, while being just far enough that nighttime is peaceful and quiet. Bus lines passing through lead to just about all areas of Kyoto. Plus, you are within walking distance of all train lines: Hankyu line at Kyoto Kawaramachi station, Keihan and subway lines at Sanjo station. The price I paid was way less than other medium-sized hotels in the vicinity too so I really lucked out! Hotel also has a free ice cream (popsicle) bar, feels great for summer weather. For a solo traveller, Double-bed room was just right for me to have a comfy sleep and store my luggages.

- Laundry machines are always busy for some reason. Some guests often hog the dryers. Try to do your laundry later at night. - No restaurant/breakfast service in the hotel. But there is a microwave and water cooler in the lobby, and a 7-11 right outside.

Fantastic location in the heart of downtown Kyoto puts you near shopping, subway and bus stops. Front desk staff is alert and helpful; even though I arrived 45min before check-in I was told my room was already ready for me. Free ice cream in the lobby is a plus in the summer heat!

Since the hotel is located on Kawaramachi, a busy shopping street during the day and open strip at night, the sound of motorbikes and cars penetrates the hotel walls. The room was a bit warm even with the A/C cooling feature on. The pillows are a bit hard.

Amazing location (the same city bus took us almost everywhere we wanted to go; great markets within 3 mins; short walk to gion), friendly staff, lobby with a microwave, water refills, walkable to most of east kyoto, fair sized room, slightly wider shower/bathtub (which meant we could walk around each other unlike my current hotel in Tokyo), and many more.

Heating/cooling was either too hot or too cold, and we felt it often blew on our faces. Also, due to its location, outside can often reverberate down the alley and into the rooms.