I think the Hotel listened to previous reviews that stated there were no bathrobes and towel cleaning service. There were bathrobes to take in the lobby and we received new clean towels on our door every third day (our stay was 9 nights). The first day, we made the notion that the air-conditioning filter was extremely dusty and dirty. The staff came to clean it within a few hours. Great and fast response as well. There's a coin washing machine (300yen) + dryer (yen) and vacuum cleaner in the lobby to use. Very handy! Had a great stay in Kyoto :) All sightseeings were easily accessible via this hotel since there was a metro-station within 5min walk. And Kyoto central station is on a 20min walk.

Dusty room

Excellent place - the biggest rooms we’ve had during our trip to Japan - even had a balcony. New facilities, everything very well organized. Common space for eating inside of the hotel if needed, washing machines, oven, microwave etc. Perfect location - in the very center, walking distance from Kyoto station, yet very quiet area.

Access to the entrance had a small step, but mentioning this only because we had a person in a wheelchair. Still doable though. Also the trash could have been taken out more often out of the room.

Good location near an amazing temple and a bunch of restaurants. The room had nice facilities and was a little more spacious than our last Japanese hotel. I liked that this place was nice and clean.

One of our futons was a bit flat and left my back a little sore. Also, check-in was confusing because they sent the code to my email a few hours before check-in, but I was not able to see it because I didn't have internet. They should consider that not all foreigners have cell service upon arrival. Luckily, I was able to sign in on my husband's phone, but then it turned out the code was the code to get our key from the little box inside. All this was going on while a worker was at the desk, so they just let me in. If they have a worker there anyway, it might just be easier to do a normal check-in. Or, they could send the code way ahead of time like some other places do so I can screenshot it. It was just unnecessarily tedious. I hope you guys can fix this process.

Clean with pragmatic facilities for a tourist. No fuss way to check in and check out. Access by passcode to the property allow freedom and security. The tradition key and bolt locks gives security. Since there is no chambermaid, the no fuss system of towel change and self emptying of trash gives needed privacy to guests. Proximity to essential bus stops, Gojo and Kyoto Stations is added bonus for day trips incl out of Kyoto.

Nothing. If I think hard …. maybe can provide a microwaveable plate or bowl and cutlery.

Room was spacious and pretty, enough room for all of our luggage and some re-packing to be done. We were incredibly lucky that every time we had a delivery (luggage, pizza, ourselves!) someone was there to give us a little help when we were struggling or something was earlier than scheduled. They have umbrellas for free-use which is very useful with it being spring while my mother and I visited. I really enjoyed our stay here.

Location took a bit of getting used to getting out of/into, but once you had that down it wasn't bad. The door keypad randomizes the sequence of numbers so punching them in isn't quick and easy either.

- Location - quiet and convenient - 3min walk from Gojo station - 2min walk from 7/11 - Cute design and layout of room - traditional style with cute tatami mats and japanese shoji doors

- Single layer thin mattress on hard wood floor can be uncomfortable at times - air con was very dusty outside and inside. We thought about sending a request to have it cleaned but decided not to. - We couldn't work out how to operate the fan in the toilet. It may not have even had one. Fan in bathroom did work well however. - Luggage space was limited. If you have very large luggage, it may be problematic. - Sink to wash hands was very small.

Beautiful hotel! I loved the ryokan-style rooms with tatami mat and futon. The futon on the floor was pretty comfortable and there were two large balconies with great views of the Kyoto Tower. Pajamas and slippers were included. There’s a low table and cushions in the room and a tea set, as well as mini fridge and microwave. There’s laundry on the first floor and an elevator. Very close to subway at Gojo Station and a convenient 7-11 in a very quiet, peaceful neighborhood. I’d definitely stay again.

Staff was very friendly. Great location, close to important train station and some tourist attractions. Hotel is small, so it was quieter and more peaceful than larger hotels. Note that there's not staff present 24 hours - this is not a negative point for me, but might be for some people. I found the bed too hard for my comfort, but it was exactly as posted here, so it was my choice to try it out.

See above notes - not negative for me, but points to be aware for other travelers.

Loved the location & the Japanese style room. Nice & quiet too. Bathroom, bedroom & toilets very nice. Good idea to have lockers for keys - less worry when you go out. Liked the cups & kettle to make tea.

There was no space for our suitcases or to put our clothes, it made arranging ourselves a bit difficult. It's nice to see staff in case you have questions. I am not that keen on self check-in. Could have done with a spoon when making tea

This hotel has a great location, just steps away from the subway, convenience stores, and within walking distance of Kyoto Station. The Japanese-style room was lovely, complete with a clean bathroom. Communication was a breeze, with prompt responses to inquiries. Despite the absence of staff during check-in and out, the process was smooth thanks to clear and easy-to-follow instructions.