Exceptional staff, location and conditions. The room felt more like a luxury apartment than anything close to a regular old hotel room. The staff was extremely friendly, the receptionist was fluent in multiple languages, including English, and was of great help. The location is a few minutes walking from a major metro line and there are many stores and temples around, it is also very close to Kyoto Station. The area is very quiet and peaceful but easy to get to. If you're staying in Kyoto for a few days this is a great place to stay at.

Beds could be a little softer for my taste, but everything else was top notch, would pick this place in the future.

Everything about the room was fine location is good

They don't tell you until after you paid for your booking that you have to go to another hotel to pick up the key and go through a rather long process to check in. So instead of carrying luggage 3 minutes from the metro station, had to walk from the railway station for 8 minutes to check in for about 20 minutes and then go to the real hotel about 8 or 9 more minutes walking. Not really good when you're coming from overseas and tired and have to drag baggage around.

I like the facility, modern and easy to use. Basically provided everything. Room very clean and bed very comfy. Very quiet neighbourhood. It's quite close to Goji station, however need a bit walk to Kyoto station, like 15 to 20 mins. But on the way to Kyoto station, you can visit temples, see good views and pop in quite lot shops and restaurants, so full of interests.

I don't like the slippers as they seem like leather material which cannot be taken to the bathroom. And they are not comfy to wear, too small for men and very slippery with socks on.

Hsiao, the gentleman at the front desk who checked us in was super accommodating and helpful with answering any question we had about Kyoto and the hotel. The hotel came fully supplied with free toiletries. the room itself was very spacious, with a mini kitchenette and in unit laundry. Our family got confused and ended up going to the Oyado Shinmachi Kyoto and did not realize until we called their customer service line via WhatsApp. they were super understanding and helpful, even sending us the directions to the correct hotel. The location of the hotel was centrally located, near a train station to take you around the city. I would give this hotel 10 out of 5 stars if possible and highly recommend.

Absolutely nothing.

Cooking facilities, washer/dryer in the room, air filter, self-serve clean towels and toiletries any time, balcony for fresh air/weather watch, close to Gojo bus and subway, convenience stores and small restaurants, easy walk to Nishiki market and a variety of shops plus all that's available at Kyoto station in the other direction

Didn't discover the concealed restaurant right next door till our last evening and they were fully booked tho their menu looked interesting

From the moment I stepped foot into Oyado Shinmachi Gojo, I felt an overwhelming sense of serenity and authenticity that only Kyoto can offer. Tucked away in a tranquil residential area, the hotel is a sublime oasis of calm amidst the vibrant energy of the city. One of the hidden gems of this location is the plethora of intimate, residential Japanese restaurants scattered nearby. Dining in these eateries provided not only delicious culinary delights but also a heartwarming connection to local life, an experience that is truly priceless. While the setting feels miles away from the hustle and bustle, the reality is you're but a stone's throw away from all major attractions. The convenience of being in close proximity to Kyoto Station is an absolute boon for travelers looking to explore the city's historic sites and scenic beauty. The rooms echo Kyoto's blend of tradition with modern comforts, ensuring restful nights after days of adventure. But what truly sets Oyado Shinmachi Gojo apart is its harmonious balance: A balance between the quietude of its surroundings and its accessibility to Kyoto's heartbeats, a balance between the modern facilities and the traditional charm.

a very nice apartment. they have all amenities for your comfortable stay, even kitchen and washing machine. furniture is well thought off

check in is very inconvenience. you have to check in at another property about 500 meters from the apartment, take the keys there and go back to check in

Very new and clean, perfect instructions and great amenities. Staff very friendly. Amazing location. A bit cozy for family of 4. Plenty big for 2 people. Very close to Gojo Station, grocery, convenience stores, restaurants, etc. Bathroom had a slightly bad smell from the drains - had to keep that door closed at all times. Not a deal breaker, but all would be a 10 rating if this gets fixed.

Everything about Oyado Shinmachi Gojo, was great during our stay. The room was very clean and comfortable. Full amenities (even more of what you normally expect). The location is very central yet so quiet in a lovely neighborhood. The staff is super friendly and at the same time very eager to help you. The cost is also very reasonable.

Nothing at all.

Initially, I had been wondering about the 31-page PDF with instructions on how to use the room (handling towels, handling garbage, about avoiding noise, etc.) - but I am very much of the opinion that it is very good to know what is expected beforehand, rather than getting a complaint later. And honestly, all of this was mostly common sense and it is almost sad that there are people who need to be told these things. Anyway, I liked it. Also, the communication with the reception was always easy and quick, even before we arrived. We had created quite a few issues (my booking needed to be extended by a day, our luggage got lost on the flight and needed to be received by the hotel, another person sent us a parcel which also needed to be received) and in all of these issues the hotel and its staff were more than friendly and helpful, they really sorted out all these issues prefectly We could stay for one day more, our luggage reached us and so did the parcel. Lastly, I found the location great: in walking distance from Kyoto station, in walking distance from the wonderful Rauk bakery.

The room is not huge for four people, but we knew about that (and were too stingy for two rooms). But I have no complaints at all!!