really nice facilities and this is just a normal townhouse with aged walls and structures. don't expect this to be a full service hotel. it was cold in Kyoto so the staff was able to warm the house up before our check in. they even have a Nespresso machine and pods! the hotel staff explained all the procedures and even gave advice on how to take the buses like a local.

check in process was abit harder than the rest with the extra payment of the accomodation tax on the day of checkin. having to deal with passports and re-sending details made it less convenient tv was abit dated? only could watch japanese free to air. couldn't connect via WiFi to tv for screen casting location was further than expected walking from Kyoto station. but the good thing was that there were alternative buses to the various tourist attractions that we could take instead of taking the train all the time. the beam at the only showering facility on level 1...is the one that I can't change. hit my head a couple of times going in or out even after I've looked down. I'm 1.83m tall so the beams were all pretty low to me

A must stay and we will stay here again. This was the best place we stayed in Japan. It was great for our family of six and we had plenty of room. The remodel of this traditional home was nicely done with traditional and modern amenities. The staff at checkin were so friendly and helped us find it as the checkin and house are in different locations. Perfectly located on a quiet street but close to bus stops. Extremely clean and new.

Not a single thing we didn’t like.

The house itself and the interior are beautiful, appliances are modern and comfortable in use, location is excellent, intructions were very clear, staff who welcomed us was friendly and very helpful, bedding was great! Overall a fantastic stay! Everyone in our group was blown away with the beauty and comfort of this house, would recommend!

Although everything in use was very clean (bathrooms, kitchen, bedrooms, etc.), some of the open cabinets and architectural features were a little dusty which did impact the scent of the house somewhat (but kind of adds to the authentic feeling in a way also?) Also a tip: if you really tried, it was technically possible to see into the bathroom from the dining room. It would be nice to have some sort of option for privacy in the bathroom, like blinds to cover the window. It was not a major issue though. Again, you would have had to really try and see into the bathroom.

Everything and a great staff! I lost my wallet in a taxi. Within hours the police and the staff tracked it down for me. They helped till midnight. Awesome. The property is Machiya house. So, what more can you praise?

The check-in office location in English google map is wrong. Also the check-in office may have an English sign board outside the building. The google map link given open a Japanese version of google map, so, it took a while to figure the location. We walked to the office.

Staying here was truly unforgettable! The house is full of authentic Kyoto charm, beautifully maintained, and gives you the feeling of stepping back in time while still enjoying modern comfort. The atmosphere is peaceful and warm, with incredible attention to detail everywhere. The location is perfect for exploring the city yet quiet enough to fully relax.

The property gives you a complete experience of a traditional Japanese home! There were a-lot of amenities! Which was great! There was a washing machine that we used. No dryer! So we hang dried them upstairs in the loft. Which worked well!! Overall we were happy! The shampoo and conditioner were excellent!

The only thing I wished they had a full kitchen. That way we could manage our breakfast!!!

Rooms were very nice and location was fantastic. Shower room was very nice and the small garden very relaxing to watch.

Check in was difficult because app they use to check in doesnt work properly. There were a couple of difficulties with the app during check in, not just one and we had to call for assistance. Also, the place is still a little dusty even after the cleaning person came by - especially under beds, walkways, etc.

Beautiful traditional Japanese style home with some modern conveniences. We were taken care of from the moment we arrived. Excellent location and space for a family.

Beds were a little uncomfortable; no bedside lighting or power outlets close to the bed. Minor inconvenience though.

Amazing! Great amenities. Fabulous bath. Probably my favorite place to stay, I wish we had spent more days there. Great instructions for how to use appliances so that was nice not to have to google translate everything. They provided alot of resources and maps and such. Super comfy bed. So much room. Ugh! Loved this place. Would totally stay here again!

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Very nicely restored machyia house in a convenient location. Very professional, polite and welcoming staff.

Some places need more cleaning (visible dust on shelves), tatami in the bedroom downstairs had a bit unpleasant smell in the corner.