Such a great location, 4 minute walk from 2 train stations. The staff were kind and helpful. There were amenities available if you needed them. Most were down in the lobby but once you picked them up once you didn’t need to again, ex. Toothbrush and comb. Would highly recommend this place to anyone wanting a nice relaxed stay in Kyoto

There wasn’t much to dislike. The only real downside was if you wanted your room thoroughly cleaned while you were staying for only a few days then you would have to pay extra but if you just needed new towels etc then that was included. Even so we never got it done as you are only really there to sleep and shower so you don’t make much mess anyway but the option is there if you need it

The best thing is the location! It is so easy to get train/bus. However you need to pay fee for this location :D we were a bit surprised when they asked for a little additional tax per person it was like 8aud during check in ( fee for staying in central area ) We paid but it was our first time to hear about this fee. So be prepared :D Staff was so helpful and hotel was so clean. Everything you need is provided included pyjamas which we have never wear because it was too big and not very suitable to wear. (It was like a dress)

The room is too small! Even there is no space to open your luggages. Bathroom and toilet are like claustrophobic. The door of the toilet is transparent and it is quite visible what you are doing inside :D it was very strange. If you plan to include breakfast to your stay, don't do it. Breakfast is just bread, egg, jam or butter, drink. Thats is. I was expecting buffet breakfast but you do not have options. Especially, I do not eat egg, butter so there was nothing for me to eat. I discussed it with manager and they just refunded my breakfast back to me because basically I would have to eat bread and jam everyday. Thats it. I am glad that they were really nice and they understood my point.

The room is well-equipped, and fresh bedding and towels are delivered to the door every day. The hotel is quite well-located, despite the long distances between places in Kyoto. It also has machines for washing and drying clothes, which is very convenient.

The room is very small; in a double room, only one person fits comfortably. There is no storage space for clothes. I arrived an hour before check-in time and they didn't let me enter. You have to pay to use the washing and drying machines.

Great clean hotel with amenities on hand, laundry facilities and the friendliest, most helpful staff. Great location for bus, train, subway and tram. Just meters to walk. I was waiting for a parcel from the UK to be delivered to the hotel. The staff went out of their way to help. And even when it didn't arrive in time for our stay, in true Japanese style, they apologized.

I didn't dislike anything, but a couple of chairs in the lobby would be good

Staff was super nice and helpful:) place was also very nice and clean. Overall it was a nice stay.

The location was a bit farther from the main attractions than we anticipated. After a full day of walking, getting back to the accommodation could feel a bit tiring. Also the windows had kind of safety lock on them and we weren’t allowed to open them. It would be great to be able to open the windows to be honest. It was a bit claustrophobic combined with a very small room:/

The room was clean, we had all the needed amenities. We get new towels and robs everyday. The hotel is close to subway dtation and bus station. You get a small fridge too and you can put your luggage under the bed so you get more space.

The only down side is that the staff dont speak English so we had to always use an app to translate but this happened only at check in. So it is not that much of a hustle.

Everything was clean. Very friendly staff, always there to help you. Small but efficient rooms. Good location to explore Kyoto. Tip: hire a bicycle! Several small, good restaurants in the direct neighbourhood.

Make sure to install Google Translate on your smartphone as you will need it communicating to the staff. Room had a window, but view was on a blind wall.

loved everything about our stay, 3 minute walk from Omiya train station, can hire bicycles from near by and ride everywhere, room was super comfortable, lovely bed and clean bathroom. Also had a laundry room down stairs which was so handy! staff were soooo nice to thank you again

nothing will definitely come back

The staff were incredible — they went above and beyond by helping me book my next hotel after my original reservation was accidentally canceled last minute on Booking.com. I’m so grateful for their assistance!

Nothing I didn't like. Perfect quiet spot to visit Kyoto.

It was a great location. Staff were very friendly and there is an amenities bar which is great as you don’t have to ask for things you may need which can sometimes be awkward. Comfortable room with a bath and shower. Microwave and washing equipment is available on the first floor.

The smell of the room was musty, this is most likely as they only had smoking rooms available but it smelt very strong which we were not expecting!