The bath house, Room was a good size for the 3 of us, the little extras like ice creams, sake, coffee machine, pjs. Staff very helpful

Nothing

There is free sake in the lobby (3pm-12am) - like 8 kinds. There is also a freezer outside the onsen with free milk popsicles and mango popsicles. The room also comes with free matcha + matcha whisk + matcha bowls. The men’s bath is the rectangle pictured above. The women’s bath is a square against the wall. The shower head in the onsen has a single stream, triple stream and mist mode. There is a 7-11 a few doors down and a Family Mart across the street. The family room also had a microwave and hot water boiler.

I wish the staff secured the luggage stored with them more securely. They’re just sitting in front of the counter with no ropes or belts to protect them from theft.

The location of the hotel is excellent—right next to major transit. The place is very clean, and they even offer free ice cream and sake sampling in the lobby, which was a nice touch! When we checked in, there was a small issue with the lock on our room, but the staff handled it quickly and professionally. They upgraded us to a different room right away. We really enjoyed our stay here. I highly recommend this hotel, especially for families. The room was spacious, and the staff were incredibly kind and helpful. One staff member even helped us make a phone call in Japanese and translated for us—amazing service! Big thumbs up to the team. We’ll definitely be back in the future!

Nothing, it was great!!

Village Kyoto exceeded our expectations. The room was large and comfortable, the breakfasts were delicious, the staff were friendly and helpful, and the hotel had several amenities we hadn't even realized! These included sake tasting every night (with a rotating selection of sake), a bookmark-making station, and an ice cream freezer, where you could help yourself. The location was also very convenient. It was only a 5-minute walk to the subway station and pretty centrally located (just a couple of stops from Kyoto Station). There were also convenience stores, plenty of restaurants, and a supermarket all within a 5-minute walk. The onsen was lovely and relaxing.

There was very little we didn't like. There was no view from our room (it faced a wall), but we were not really in the room during the day anyway.

Love the traditional Japanese experience our family was able to get from the bed accommodations, to the Japanese bath, the free saki available in the lobby, the pjs and kimonos in the room and bento breakfast. Nespresso coffee and matcha in the room was a nice touch after a busy day. Location was excellent and convenient to the train stations. The staff very friendly and helpful. They were gracious to help us with some arrangements needed for a bike rental and follow up with us to see if we got the supplies needed.

The room may show a bit of age but did not impact the stay in anyway. So many of the other amenities made up for this and loved one big room for the family.

We stayed here for 6 nights. Room was fantastic with plenty of room for 4 people and luggage. Great location close to train station with an easy commute to most areas in Kyoto. Short taxi ride to Kyoto station (approx 1,500 yen). 7 eleven and Family Mart close by. Staff were helpful when asking for assistance. On the day we left I asked if they could call a taxi for us and they ending up going out to the street and hailing a taxi for us (something I didn't expect them to do).

Nothing, it was a great stay and met all of our needs. Thank you :)

Here our whole family became very fond of the Onsen. Soo great to go there every evening after our visits. A nice cuddle are the beauty products for free at the Onsen. You get fresh pyjamas and towels, slippers and a kimono to go to the Onsen. The room was spacious enough for the 5 of us (with small luggage). Loved the experience of traditional bedding all together. At the reception they often offer soups and typical Japanese activities.

We just loved it! Didn’t want to leave.

Superb location adjacent to train station and bus routes and local convenience stores. Flexibility of accommodation by design - hotel rooms in Japan are generally very small and it’s difficult to find spacious room that can accommodate a family of 5. Access to traditional Japanese bath and pyjamas. Complementary ice lollies after 3pm which were very welcome given it was unseasonably hot.

It was a bit noisy at night.

Clean, has a microwave oven and a fridge in the room. The family room has sofa that can be unfolded into a bed. There’s a shared hot water minerals spa on the first floor where you can enjoy a free mocha ice cream afterwards. The front desk sells the Kyoto 1-day subway-bus pass which saved us a lot of time. There is also a mini shop at the lobby where I bought a hair pin at rather reasonable price ( I wish I had bought more). Staff were courteous. The breakfast (good selections) was delivered to the room on time. Walking distance to bus stops and convenient stores.

Nothing.

Fine modern design of room. Interesting concept of breakfast, which is chosen from several options and delivered to your room by charming hotel staff in nice box by time you specified. Absolutely clean and quiet room.

Not possible to stop a car to drop off the passengers and bags close to hotel (typical to most hotels). Parking location wasn't sent in greeting message so we have found something far and walked with our staff long.