Once we got our bearings we realized this property was very close to train and bus lines and shopping and entertainment. Hotel was a little bigger than some of the other properties that we stayed in during our Japan trip. This is more of a foreigner hotel so the staff are all friendly and speak English well. They allowed us to store our luggage for free both before and after our stay.

Someone stole an item from us while our luggage was being stored in the lobby. As this hotel skewed toward a younger and foreign crowd, they were not as respectful of other guests. This was a much different experience than when we stayed in hotels used by local business people.

Great location, next to 2 train lines. An easy bus to main Kyoto station. You can walk to Nishiki market, Nijo Castle. Arashiyama is one train ride from the hotel. Gion is one bus ride. The buses are easy to figure out with Google Maps help. It's a large hotel (150 rooms) but staff is friendly and helpful. We got a queen room and the size was great, not too small by Japanese standards. Well stocked room, deep bathtub. There is a large common room downstairs with a microwave (no cooking facilities) Price was reasonable for Kyoto. I would fully recommend this hotel.

Something of mine rolled under the bed and clearly it hasn't been cleaned under there for ages...very dusty. There is a TV but no English channels. Not really a complaint as we don't need a TV while traveling.

Staff were incredibly friendly and helpful, beds were comfortable, great location, generally clean and good maintenance, appreciate daily cleaning service for our room

The pictures were misleading- the room didn't look as modern or spacious as the pictures indicated, but still really clean. I had troubles opening both my luggages in the tight corridor between the door and my bed. There was laundry available on level 2, but the machines were of low quality - I had to run 2 cycles of drying to completely dry my clothes, there was always a long line of people using the either machine, there is no ventilation in the laundry room, and the vending machine next to the machines would only take a certain type of ¥1000 note so I always had to go to main reception to swap my note for coins.

I strongly recommend this hotel if you’re coming to Kyoto for a few days and you’re looking for a comfortable budget option. The location is fab (literally 1min walk from Omiya station on the Hankyu line), which makes it quite easy to access Kyoto Station, Arashiyama, Gion, Osaka etc. Also, you’re walking distance from 3 different konbini chains + a large supermarket! The room was simple but comfortable… the staff were very kind and promptly helped us when asked (eg. providing us with extra soft pillows and cutlery). Cleaning is ok but could be better. Although they give you fresh towels every day, they only offer room cleaning every 3/4 days and I noticed quite a lot of dust in the room.

The location In Shijo-Omiya is fairly nondescript; but there are heaps of buses in all directions, and the subway and tram as well. So providing you're ready to use public transportation, it's very convenient. And if you enjoy walking, there's plenty to see and do. I've stayed in this place before and even though it's now a few years older, it's still in great condition. Rooms are tiny: I had just enough room for my roll-aboard between the foot of the bed and the window, but otherwise you'd be using the hallway outside the bathroom. If you're a couple you'll probably need to adapt to the size of the room. The bathroom is great ... deep bath and shower, so it's possible to relax here at the of the day. There are laundry facilities on the second floor. The dryers seem set to only one temperature, the lowest possible. This probably avoids complaints about overcooked clothing, but does mean you're looking at an hour or more to dry your clothes. There are cafes around if you want a basic 'morning service' breakfast (eg, coffee, toast, egg, Y420 up) or you can pay the hotel Y100 for a coffee, and use pastries etc purchased at one of the nearby convenience stores. Personally, I prefer the cafe alternative, but I saw plenty of guests using what was originally the breakfast room to talk, plan their day, and have something to eat. Getting to the hotel from the station is probably best by taxi, around Y1200. You can theoretically get there by subway, but this involves a change of trains and double the cost of a single subway ride. There are plenty of buses, but a source of great irritation to local commuters (even if they say nothing) is people like you and me lugging huge bags onto very crowded buses ... if you want to be respectful of the community you're staying in, just don't do it.

Everything in this hotel works well. It does what it's set up to do. If I was looking for faults, I noticed some dust in one area on the edges of the carpet, but apart from that everything was perfect.

The room was nice, spacious, and well put together. I enjoyed the amenities and the staff was amazing! They helped me schedule a taxi to get back to Kyoto station. So our trip to Tokyo to catch our flight hoke was smooth and super quick! Not having to have our luggage on the bus (which many don't want the luggage because the busses are already super packed) was extra helpful.

Unfortunately there was black mold in the bathroom. We didn't notify the staff because it wasn't the end of the world. I know it's dangerous but my wife had an alcohol spray which we used to clean up any visual mold. I did drop the ball and forgot to mention it on our way out so they could take proper precautions so I hope they noticed any more mold I missed! Our bathroom fan was extremely weak so it caused a lot of excess condensation to build up, which is likely the cause of the mold.

Recommended by my cousin who stayed last year. Elevator from Omiya station is just round the corner so no hassle with big luggages. Superbly friendly staff. We reached around noon and they allowed leaving luggages at lobby. When I mentioned a bag contains fragile item, the staff was very kind to bring it into a room instead of placing at lobby. Location is extremely good. Easy assess to Arashiyama, Karasuma for Nishiki and Kawaramachi shopping and Gion area. Supported by various bus numbers so easy access to other popular interest of attractions and Kyoto station. A big supermarket across the street, plenty of eateries. We patronised Nakau for economical supper and breakfast which is surprisingly good. Though further from Kyoto station, we enjoy the quietness and convenience and family room with tatami arrangements.

Nothing!

Hotel staff were so helpful when needing any assistance, room is nice size, close to train station and a Main Street with restaurants and shops

Couldn’t figure out to turn the bathroom fan on or if it was working at all, tv has no connection to phone or streaming services only Japanese channels and wifi can be a little slow, A good hotel if it’s just going to be the place you need to sleep, we were on floor 2 with the wash room next to us and the hallway can get loud and congested with people going in and out

I liked it a lot, Rooms good size we had a standard twin which is all you need. Beds super comfy and at 6ft1 and 110kgs it was comfy for me. Pillows were so good and got a few nights of quality sleep as air con was great as well. Bathroom was also very good. A family Mart across the road for everything you need. Jack Daniel’s and Coke can for 210 Yen lol so cheap. Downstairs has a smokers room which is great for smokers and the lounge area has a microwave, coffee for 100 Yen and free filtered water. The area has tables and chairs, sofa’s to relax. You can buy a cheap meal and heat it at the hotel and eat on a table which is cool if you are on a budget. It’s really good value for money and close to all the temples which you can get to by bus. City centre is only two stations away via train and station is about 300 metres from the hotel. The station is also air conditioned which was great considering it was 35 degrees lol. Make sure you go to Nishiki Markets as they are amazing and the food is so good. The staff were OUTSTANDING and spoke English which help when trying to get to a temple lol, they gave me maps, screen shots and I bought my day pass for the subway and buses for only 1100 Yen which was super cheap! I’d definitely stay again 🤗

There wasn’t anything I disliked about the property

The room was nice and clean. The staff was friendly and helpful, we had our baggage delivered to the hotel which helped us travel. The location is well connected with bus stops and subway. Even though the hotel is in a busy street, we had no issues with the noise. On few occasions we used the shared kitchen that had microwave (though a bit confusing to use) and hot water we needed for making a quick meal.

We used the laundromat at the hotel, there were some issues with drying. It took longer than we expected, even after finishing an additional dry cycle, we ended up trying to fully dry our clothes in the room, because we did not want to occupy the dryer because of others waiting. Which brings up another smaller issue, there should be more hangers, shelves or some kind of additional storage in the room. Apart from that, the bed was a bit uncomfortable. It was hollowed in, which kept pulling both of us in the middle, and with it being also springy, you would feel the other person move.