The hotel has a boutique hotel feel to it. The rooms were quite spacious and well-designed. The overall ambience was luxurious without being over the top. The staff was quite helpful, especially when booking a taxi, receiving luggage, and setting up a delivery after my phone was lost (and luckily found). They have free laundry and provide free delicious croissants in the morning. I thoroughly was impressed by the value and high quality of service I received, so much so that I considered extending my stay longer (though it wasn't possible since I had to return home).

The personnel are invaluable and always provide the most hospitality to the customers, especially three of them during my stay there from 5.28 to 5.30. I know only one lady named Ramra. Sorry if I still got it wrong. Several times, I asked for their help with tour recommendations and directions to the spots I planned to visit. If you would like to book a traditional Japanese restaurant, and they only speak Japanese, the staff is willing to help with reservations over the phone.  This hotel is located very close to the Nishiki Market, along with many attractions and bus stations within walking distance. I enjoyed my stay here and highly recommend this hotel to other visitors.

5D4N in a Japanese-style room (single) Exceptional hotel that seamlessly blends the comfort and modernity of a western hotel with traditional features you would typically find in a Japanese inn (e.g. tatami flooring). Excellent location, only a short walk away from Nishiki market and Shijo/Kawaramachi streets, providing easy connection to the rest of Kyoto via the various bus/train services passing through the area. Impressive range of amenities that you'd be hard-pressed to find in other hotels at the same price point, including a microwave, Nescafé coffee machine with capsules provided (both in your room), as well as 2 free croissants provided for each room every morning. Room was in excellent condition, feeling brand-new. Cleanliness was superb. Finally, extremely professional, warm and accommodating receptionists who do their best to make your stay a pleasant one. Special shoutout to receptionist Joyce Tan for her friendliness and 5-star recommendations! Thoroughly enjoyed my stay here, highly recommended. ~ZH

Nothing significant. Take note that your room may not have any views (mine was facing the wall of the building next door) though this wasn't an issue for me personally as the window was covered with a nice Japanese shoji.

Fantastic location extremely close to nishiki market area. Staff were so friendly and even let me check in around 11:30am which was very much appreciated this particular day as I was picking my husband up later (who arrived to Japan after me) that day from Kyoto station so it was nice to be able to securely put my bags away and not worry about them and also have the room ready and checked in for my husband after he had a long journey from Australia to Osaka to Kyoto. Croissants provided to each room every morning was a nice touch. Staff were great at assisting with taxis etc and their English is great given some were foreigners themselves. Do check what a taxi fare should cost however and ask for the cheaper option as they do use multiple services and could book a more expensive uber for example over a basic fare taxi.

Nothing. It was great. Would stay again.

Excellent front desk. All staff were amazingly helpful and efficient. They allowed luggage storage when you’re a bit early for check in and will also store luggage after you check out. The young gentlemen was available helping me with the laundry even at midnight. They reminded us to take a hotel umbrella when it is forecasted to snow later in the day. Lots of attention to detail. Room was very clean and comfortable, with amenities- like a microwave, fridge and even a Nespresso machine. Proving croissants in the morning is a nice touch.

Nothing - liked everything

This is a fantastic boutique hotel that offers a friendly, personalized experience. Stylish rooms were spotless, quiet and comfortable with ceiling-to-floor windows creating a light, spacious feeling. The location is in a quiet side street close to the Nishiki markets, popular shopping and eating areas, and surrounded by restaurants, bars and boutique fashion and design stores.and it’s only a 15 min walk from the Gion district across the river. The staff were friendly and helpful and guests enjoy freshly baked croissants everyday from a neighbouring bakery. It was a 10 min walk to nearby train stations including Karasuma station where we caught a local limited stops train direct to our next destination, Osaka. Would definitely stay here again and would recommend to other travellers.

Nothing to mention

This was my favourite hotel during my trip in Japan. The room was surprisingly spacious, and was very clean and well-kept. I almost did not want to leave my room because it was so comfortable! Loved the free croissants and free laundry (the detergent smelled so good!). Incredible service from the front staff. Hotel was on a quiet, charming street. There’s also a really good Lawson nearby which was super convenient.

It was quite far from public transport but it wasn’t an issue for me. I thoroughly enjoyed the walk from the hotel to the bus stops/stations.

We loved this place! Huge room, king size bed was a plus (especially after a long stay in Tokyo), toiletries were suuuper nice and the staff very kind! We even used the luggage concierge to send it to another city, and it worked really smoothly. It is in such convenient location that you can walk everywhere, which is very refreshing. The fact that we had a washer and drier with free detergent to use was veeery convenient! Would absolutely stay here if coming back to Kyoto.

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This is a fantastic small hotel that punches above its weight. Stylish rooms, though on the smaller side, were clean, quiet and comfortable with ceiling to floor windows creating a light, spacious feeling (we were in a 4F room looking down into the street). It’s a relatively quiet side street close to the Nishiki markets, main shopping and eating areas, and surrounded by restaurants, bars and boutique fashion and design stores. And only a 15 min walk over the river to the Gion District. The staff were friendly and helpful, and guests enjoy fresh croissants daily from a baker nearby. 10 min walk to Karasuma Station where we caught an express train to Osaka. Highly recommended!

Nothing to report. Kyoto is a heavily touristed city similar to places like Amsterdam and Venice, so prices and room size throughout the city reflect that reality.

I loved my stay at this hotel. It is small, with only around 20 rooms or so, so you get to feel a bit at home. The staff was very friendly and was always ready to help me with all kind of requests. The also all speak good English. The room was big for a single room in Japan, beautifully designed and pretty well equipped (espresso machine, ironing board etc.). I used the laundry, the staff even offered to do it for me, but it was perfectly OK to do it myself.

The room window was facing a concrete wall of the building next to. You get no natural light in the room. It wasn't a big problem for me though.