Great location. Comfortable. Coffee machine in the room. Spacious shower. Washer/dryer in common area.

We had reserved for two adults and two teenagers (17 and 15 years old). The photo showed what looked like two double beds that in reality were normal twins, so necessary to book another room. The staff was able to procure a second room at a slight discount. Still, an unexpected cost that should have been avoidable. As usual in Japan, the house slippers are all uncomfortably small for westerners’ feet.

Rinn Kitagomon is in a perfect place to see Kyoto. We had a great stay. The staff at the hotel is Wonderful. They were always so helpful, kind and professional. There are so many sights that are perfectly walkable from the hotel. You'll be in an area filled with incredible small streets that you simply MUST walk on. There are plenty of restaurants and stores all around. And yet, we were never bothered by any noise from the street. I did see my first Real Geisha leaving a building in front of the hotel - after she'd had her makeup done. She looked spectacular. What a moment. I was so thrilled I couldn't move...!

I loved our room. Yes, wished there were more shelves and hooks. The room was a bit humid - made it hard for our clothes to dry. But by Japanese standards, it was fine. We had plenty of space to make do

The best thing about his hotel was the size of the rooms - huge compared to Tokyo standards! We stayed four nights and I would recommend it to others.

Location was a little far from the centre, but I think that was reflected in the price and it didn't cause any issues. Unfortunately the mattress was a little saggy for our likes, but we were so tired from all our sight-seeing that it didn't stop us sleeping well. There is a washing machine/dryer but only one so although the hotel only has a few rooms, I had to plan my laundry well to be able to find the machine available!

Small boutique hotel in the heart of Gion, the room very spacious and fully equipped. The plus of this hotel was the staff! Kind super helpful and propositive either in solving problems and realizing your needs/wishes. Superb!

Nothing.

Rinn Kitagomon was a stark contrast to our stay in Tokyo the previous week in terms of space. It was massive room, tastefully done, in the perfect location (downtown Kyoto), close to all the things that you usually do on your first trip to Kyoto. A little luxury with top notch tech used interestingly in the room was delightful. The bathtub came in handy after long walks around the city.

They only have water, washing machine, and other amenities available like that on the 2nd floor so in case you have a room on another floor you might have to do a bit of tour to get some water in the middle of the night.

The location was fantastic - so many great restaurants and attractions within walking distance. We even saw a geisha passing by one evening when we were leaving the hotel. The room was spacious with good amenities. We were lucky to always find that the washing machine was free when we went to use it, but this was usually during the middle of the day while our baby napped so perhaps that might not be the case for people wanting to wash in the evening. The machine was efficient and while I was a bit worried about the drying function my clothes were fine. The staff were very friendly and helpful with lots of knowledge about Kyoto and everything from restaurant recommendations to providing umbrellas when it looked like it might rain.

This was our third trip to Kyoto, staying in a different property each time. Rinn Kitagomon was by far our favourite. The location is superb, it’s a great balance of being in a super quiet neighbourhood but within easy walking distance of Gion, the centre of Kyoto, Kiyomizu Dera Temple and more. The room was large with a comfortable double bed and tatami floor area. Whilst there was no view from our lovely air conditioned room, it didn’t matter as we were there to rest after exploring the beautiful city. Everything was spotlessly clean, there was a Nespresso machine and access to ice, cold water and laundry facilities. Above all the staff were super helpful, Chiharu went above and beyond to help us.

Having to leave, could have easily stayed longer!

First off, I was worried about what we were going to get. I knew we selected a simple, no frills place because we were on a budget. From past experience in Europe given the same criteria, I was already traumatized from our Paris hotel experience. So we plugged in the same criteria and it was leaps and bounds AHHHHHMAZing compared to what I was bracing myself for. We selected based on these top 4 criteria, safety, location, cleanliness, and budget. The place was just outside all the busy touristy areas of Kyoto but walkable. So it was quieter than being in the midst. It felt very safe, and it was very, very, very clean. The bathroom looked like no one had ever used it before. And the tatami mats felt clean and fresh. I had no qualms about lying down on them. And very much within our budget. It might have helped the price that we weren't in the midst of the more heavily touristy areas, but like I said, completely walkable. We were in Gion within a few blocks. Don't expect room service, or any extras like that. But we didn't lack amenities (self-service). The amenities were very good quality, so were the pajamas provided. The staff hours are limited but that was no problem, since your key will let you in the building. Also, they were super friendly and spoke English. Helped us find good restaurants and helped us orient ourselves to Kyoto. Loved the tatami area in the room where we lounged, and where my daughter slept on the futon. As with most of Japan, rooms are generally smaller than in the U.S., but we (3 of us) did not feel cramped at all. There was ample space for our luggage to open and to lounge. Very good use of limited space.

Nothing. For a no frills place, it delivered more than I expected.

The room itself was very spacious, especially by japanese standards. Very good beds and futon, comfortable. Large dining area, sitting area, storage place. Excellent shower and bath. Great staff, so nice and helpful, taking care of everything. English speaking. Convenient location by subway and buses, shopping area, dining and not far from Kyoto station. Very quiet and peaceful location, away from tourist buzz. All the amenities I needed were there. Spotless clean! Really great boutique hotel.

Only one washing machine.

The room was practically an apartment due to the size. I felt so comfortable and relaxed when I was in the room. A wonderful blend of a functional hotel room with some traditional styling. Water machine is available with a jug to put in the fridge.

TV was Japanese only (makes sense but I haven’t learned enough yet to fully enjoy it) and you can’t stream your phone to it like in some other hotels I stayed in, so this would be a nice addition.