Our family of 4 really enjoyed our 3-night stay at Stay Sakura Kyoto Higashiyama Shirakawa. We appreciated coming back to a clean, cheerful, cozy & comfortable room after a day of sightseeing. The size of the room was just about right for our family of 4 with 4 carry-on luggage opened up. The washing machine & the supply of detergent cubes came in very handy, & so did the clothes-line, hangers & the special dryer feature in the bathroom - our clothes were warm & dry within 2-3 hours or so. For us, the highlight was the location of the hotel - it is located along a quiet narrow residential street, which is within a 10 to 20-minute walking radius to several sightseeing spots including Gion, Yasaka-Jinja Shrine, Nanzen-ji Temple, Kyoto Museum of Crafts. It is also very close to one of the Kyoto City Bus stops, where you can take a 5-min ride to the lovely atmospheric old streets of Higashiyama, which is quiet & peaceful, provided you visit it early in the morning before the crowds flock in. We enjoyed our many strolls along a small pretty canal nearby, lined with willow trees & ducks swimming in it, with a few old stone bridges crossing it, including one (Gyobashi Bridge), which is just wide enough for one person to cross at a time. There is also a quiet Shotengai (covered shopping street) with small local shops nearby, with a shop (Manafu) that sells nice matcha ice-cream. Should the opportunity arise, I would happily choose to stay here again, on a future visit to Kyoto!

Huge room and washing machine+drying rack and a/c in rooms, beautiful lobby with amazing aromatherapy smell, great location, convenient to public transport and walking distance from beautiful temples and shrines. Great value for the price, this is the best apet hotel I have ever seen so far and I travel a lot.

Nothing, everything was just perfect.

Great value family hotel - very comfortable rooms. We enjoyed the extra space of the two-bedroom suite, which is interconnecting rooms with two bathrooms, two kitchenettes and two washing machines. Bathroom 'dryer' function really was fabulous - easily dried our clothes overnight. Peaceful, cute laneway - very atmospheric with pretty, tree-lined waterway at one end and a few shops at the other. Not a lot of close eating choices at night, but an excellent Fresco Petite around the corner. Short walk to Yasaka Shrine and Hanamikoji Street (lots of eating places) and a longer walk to main streets of Gion. Would definitely stay again.

Don't know why guests have to go to a central office near Kyoto Station to check in first. I understand it's a boutique hotel but the hotel was staffed during check-in hours, so it seemed unnecessary and wasted time to have to go to a different location to get keycard and sign guest registration. Also, be aware that luggage delivery service from central office stops at 4pm.

The hotel was amazing, very clean, in a good quiet neighborhood. There are many shrines and temples to visit around, and many restaurants and stores. You find everything inside, washing machine, fridge, water boiler, microwave. It was also very clean and the staff very nice. There were three beds. And we could leave our luggage during the day after check out until 21pm which was very helpful. Overall, a very good experience, I highly recommend.

I was surprised that the address of the check-in bureau wasn't the same as the hotel. As the hotel is a little further from the station.

We stayed here for 4 nights as a family of four and can’t rate this place highly enough. Nice quiet location but within walking distance of Gion and only a 10/15 min walk from Pontocho with all the restaurant options there. Having a small kitchen meant we could have breakfast at home before heading out for the day and the washing machine was amazing especially with the bathroom converting into a dry room when needed. I would book this place without a doubt on our next stay in Kyoto.

The room was spacious, comfortable and modern and had everything to stay for 5 nights including a washing machine, fridge, cooker, warmth, bath tub. The staff are really friendly and incredibly helpful. The accommodation is right beside a shopping mall that has a beer bar, an izakaya, food, drinks and an amazing ramen shop. It is right at the subway entrance but we used buses more than anything which were really close by. We hired bikes around the corner and walked to nearby Gion and many temples. A perfect place to stay in Kyoto and would go back again.

The pillows, but they are actually fine.

Price is cheap for location. Accommodates 4 persons which is a plus. Subway 5 minutes away. City bus 2 minutes away is a huge plus. Walking distance to Maruyama Park, and then Ninnenazaka. Also so Heian Shrine and Okazaki park and Kyoto Zoo. Can walk to nishiki market and teramachi but a little further. Would stay here again for price and location. Staff were very helpful. For relatively cheap accomodation, they lent us umbrellas on rainy days and stored our luggage post check out and organized cabs for us to get to station which was great. No shortage of food options nearby (pasta, rice, noodles, combini etc).

Its a minor issue that was expected, but when you use the sofa bed to sleep 4 persons in a room, there isn't much space to walk around each other, but for the sake of saving money this was a minor worthwhile inconvenience.

Large room, comfy beds, location has many restaurant choices, friendly staff, ability to drop off luggage at service centre for delivery.

A bit dim in lighting. No natural light as window of unit faces back (?) of another building.

Special mention to the front desk staff and the manager who are all very polite, extremely accommodating and I had the best experience of Japanese hospitality here

I could hear noises from the neighbouring room. The slamming of the room door, sound of the sliding bathroom door, that kinda thing. Not too excessive.

We were allowed to check in a bit earlier and at the checkout we were allowed to leave the suitcase there until the afternoon. There is a washing machine in the room so this is a bonus!We had choose this same hotel chain again for another stay in Kanazaua and it's amazing 😍

The room is a little bit too small for 4, I did not get the room advertised in booking.com, the one I got has three single beds next to the other but we managed it as we were out and about all the time. The walls are like paper, unfortunately we had someone next to us screaming and shooting from very early in the morning. It was not the hotel's fault but it made our stay less enjoyable.