The hotel staff were just lovely — helpful, friendly, and attentive. We felt very cared for during our stay. The entry spaces felt very tranquil and inviting. The room was clean and comfortable for the four of us, and the property was close to bus stops that got us to where we wanted to go. It felt like a pretty quiet residential area, but there were restaurants and coffee shops nearby (without the tourist mark up).

Only slight downside for us was the location. We often returned to the hotel to freshen up midafternoon, and it would have been a bit easier to have been in walking distance to the area we frequented most (though there are downsides to being in the touristy areas as well).

It felt like a small personalized hotel. The same kind Japanese gentleman was there to greet us everyday with a smile. It felt like coming home. I also have allergies and it felt cleaner than many hotels I stayed at in Japan. The location was a little out of the way but close enough. We enjoyed being out of the touristy area and being more immersed in the daily Japanese life.

The location was a little out of they way and there was not Ironing board but it is a boutique hotel, maybe that is to be expected in this kind of hotel.

We had a great experience at The Junei. The staff is simply amazing and hotel is tucked in a quiet area with a great coffee shop located around the corner and a pastry shop next door. After the busy crowded site seeing days in Kyoto it was nice to come back to what feels like a very local neighborhood. We walked to dinner a few nights and loved the local crowds (kids loved the chain restaurant Gyoza No Osho). We had a family style room for our family of four and it was perfect! The onsen bath was amazing! If you want a hotel that isn’t loaded with tourists this is a great place to stay.

Junei West is a great small hotel with amazing staff

agoThis is by far the best hotel i have ever stayed at. Beautiful hidden gem The room was spacious and having your own private onsen was amazing. The staff were very kind and helpful. Pros: - hotel looks so pretty and has that traditional Japanese style -Spacious room, clean and looks so neat. -arrival little sweets - you have all the stuff you need in this hotel including makeup removes, facial toners and serum. -private onsen. -beds are super comfortable -staff are helpful and friendly -able to send your luggage to your next destination - 15 mins walk from the station - there are cafes and familymart nearby. Thank you for having us. We had the best time staying at your hotel.

Lovely, Thoughtful and truely kind and helpful staff. Organized so well for luggage forwarding and everything we needed. Lovely bath. Comfortable beds Large family room.

Location, walk and commute needed anywhere we wished to arrive in Kyoto. Stayed 5 nights. Modest facility, no loby so buisness vudeo conversations tough with young kids No dining room, hotell kithen so breakfast inported upon request and eaten in the room. Spacy room but not in best condition

The staff are all incredibly friendly and make us feel genuinely welcome. The room is nice designed, with a calming, zen-like atmosphere that’s perfect for relaxation.

The location isn’t very convenient, but the staff arranged taxis for us, and within just a few minutes they would arrive, making everything much easier.

We loved this hotel! We loved the quiet neighborhood, a little out of the way of the main touristy area, but not too far to walk to catch a quick taxi to those areas. It’s just a short walk to the Imperial Palace gardens, which are free and open to wander through, picnic in, or even jog or bike in (which my husband did). Our room was on the 3rd (top) floor, and, while there is no elevator, the staff brought our bags up and down, and we didn’t mind walking up the stairs at all. The room itself was LOVELY, and I very much enjoyed the bathtub! (Those with mobility issues might have a tricky time with the stairs and floor mats around the table in the room (no western-style table and chairs except at the desk in the room), but if that’s not a concern, it is a truly lovely oasis of calm! The staff all speak excellent English, and were very helpful in finding a great restaurant for dinner (including making reservations for us).

The staff make this hotel. Location is fine, rooms are nice, traditional with modern style and touches but the staff make the place. Ignore the star rating, that's down to minimal additional facilities, if you don't want/need a pool etc, you can't go wrong here.

Nothing

This small boutique hotel is located in quite area of Kyoto, close to the imperial palace. The staff made our stay very pleasant and were always ready to accommodate any request or questions we had. The rooms where large even by western standards, more than 40 m2 and the bathroom with the tub was wonderful. Also it in a very quiet location so there is no noise of any kind.

Extremely helpful and nice staffs, love the room it’s well presented😍. Staffs help us to find a nice Yakitori restaurant nearby. Staffs help us to bring our luggage’s up and down from reception and to the room(our room at level three with lift)

Everything is good except no lift😅 luckily the staff helped us to bring the luggage.