The hotel is very well located on a main street with access to multiple bus stops and Luup bike locations near by. There were also several konbini's and other stores near by. The staff was very friendly and accommodating, and the service overall was above expectations. The hotel doesn't have a coin laundry room, but there is one located around the corner from the hotel.

Nothing directly associated with the hotel disappointed us, however, some of the restaurants on the main street were not English friendly, which is understandable with the current problem with certain tourists. It did make us feel slightly unwelcome and we had to travel a bit further from the hotel for dinner on some evenings. That was our only real complaint.

Overall nice stay, location was overall good just besides nijo castle, Bus station very close and quite a few restaurants and convenience stores by the hotel. Felt clean and had a nice place to sit downstairs

No windows, and yet no soundproof at all. Its on a main road which means cars all the time and an hospital must be near by because every night we woke up to ambulance sirens. No subway location close by but a bus station 2 min walk away reaching from kyoto station and to any place not connected by the near by bus station was 12 min walk to subway station.

It was one of the most affordable options in the area yet with really good facilities and 24hr receptionist and other additional services offered. Had a few beers and since we didn't have meals at the hotel, we did not have any utensils to feed the kid his food. The staff was very understanding and helpful to provide us with above.

When an English Google map search is run, it takes us to the correct location,but with the Japanese name on it. I'm sure the ownership can sort this out in no time.

The location was excellent and the staff very helpful. They also offer luggage storage before and after your stay, which allowed us to explore Kyoto one more day without being encumbered by suitcases.

The windows are two layers of frosted glass and paper, making it impossible to see out, so there is no advantage to having one of the higher floor rooms.

The hotel was small, but clean, quiet, well air-conditioned and with nice touches like slippers and cotton kimonos. The drinks vending machine was useful. In the room, the beds were comfy and the shower/bath was wonderfully powerful.

There wasn’t much room to store clothes (3 people in one room)—no closets or drawers. But given the price, this was an excellent hotel and I’m really glad I chose it.

Beds were comfortable. Shower pressure was good. Toiletries included shampoo, shower gel and conditioner. Hotel was quiet. Staff were really friendly and spoke excellent English. Really easy to find. Close to Nijo Castle.

The bathroom was a little bit on the small side. The TV had no English channels. The pillows were a bit low for me. No safe in the room.

Staff were all friendly and helpful. Good value for money considering the location. The room was spacious enough, with amenities.

Bed and pillows weren't comfortable, and room cleaning in my opinion should be included.

overall everthing was good, the only thing was that the room was very humid because it didnt have a window, but the hotel included a humidificator so it was ok. thanks for everything

the fact that the room didnt have a window..

I liked the location, the friendliness of the staff and the cleanliness in the hotel. Excellent value for money.

I wish the hotel had a launderette. There is a public laundry room close by. However it would have been more convenient to have one on the premises.

Good location and comfortable room. Quite a good base to visit Kyoto. Staff was attentive and friendly. Even though it is located on a main road, we could not hear any traffic and slept well.

Nothing.