This was just an incredible experience! The view from our mountain view room was stunning, the room was huge and comfortable, the onsen facilities were lovely, and staff were incredibly polite and helpful. The breakfast was delicious and beautifully presented. The miso soup was the best we tasted anywhere. Being able to enjoy it in our room looking at a view of the mountains made a great start to the day. A shuttle bus was provided to Matsumoto station in the mornings, which made it easy to enjoy the town as well. There are several local eating options and a map provided by the hotel. Not all are open every day, so if there is something you specifically want to try, you may want to eat further afield or plan ahead.

Really I would not have changed anything!

The perfect hotel to unwind. Situated in a tranquil street overlooking the mountains, during fall it was such a pretty place to visit with the foliage. We visited after spending busy days in Tokyo, and the quieter area was very much welcomed. We stayed in a traditional room, which was very big, overlooking the mountains. The staff were very friendly and helpful. The breakfast was very tasty and the onsen was excellent. There are some lovely cafes in the neighbouring streets and only a 10 minute drive into Matsumoto. Highly recommend!

Very nice Onsen hotel close to the mountains with perfect view of the city from our room. Very lovely Japanese room with tatami but real beds (for my friend a must), quite big as well, with TV (with English NHK World). I loved the onsen, it was beautiful, clean, hot and so relaxing with a great view. The staff was very nice as usual, and we had a shuttle service in the morning back to the station. The breakfast box was great, I loved not having to leave the room, but eat in peace and quiet. We choose the Japanese bento box, which was delicious!

Just that there aren't always many restaurants around the area. We stayed over a weekday and most of them were closed. I would also have loved to be able to buy the Yukata in the hotel shop :)

Nice hotel and very clean and tidy and nice style, as some wrote a bit older but still very nice. The private onsen is renovated and was very nice aswell as the public onsen. The service was very nice and you could choose between two breakfasts and if this would be sent to your room or be eaten in the dining area. Prebookable free shuttle to the train station, which was very convenient to use. The hotel is in the outskirts of Matsumoto and just next to a forest and small mountain for those who like to take a run or hike there. Cute shop and bakery located nearby as some nice restaurants.

The space of our room was wonderful. Beautiful bedding and…..that view!!! The Onsen’s were beautifully equipped, clean and spacious. The private Onsen, a definite must. A pleasant surprise to have a shuttle bus available to the train station.

It was very stylish and nice, it did not seem dated at all despite still using keys instead of keycards. Staff were also very helpful.

Air conditioner only heated the room - if it got too hot then we just had to open the windows. We also got a little allergic when sleeping in the bed. Shower products were missing from our room so we had to request them from the front desk- and it’s in these small little packets which isn’t ideal.

Very conveniently located, friendly and hard working staff, excellent house-keeping, good onsen and quality service.

Breakfast is kind of monotonous

We did not profit from the option of breakfast unfortunately. Understanding there are translation problems, we suggest making the need to order breakfast the previous day a priority.

Loved this hotel - the room was huge, comfortable and had a great view. The onsen was also really nice. Plus, they offer a free shuttle bus to Matsumoto station in the morning.

Spacious room with cosy bed and great views. Lovely onsen areas. Asamaonsen onsen is a lovely place, too.