Breakfast - excellent local food feast; not much selection of American food, which is just fine with me, but my American husband was very much satisfied enough with what they had for western breakfast. Room - very clean and bidet as expected. Shower water pressure was good. Very nice view of the Matsuyama castle and moats. Location - excellent location near JR Station, of all sorts of places mostly by foot or to Hot Sprints by a streetcar.

Probably only to foreigners, but the Hotel parking was a bit confusing. It worked out fine though. Taxi ride was a few min away from JR Station, which we used when we arrived Matsuyama JR Station with many suitcases.

We would like to express our sincere and deepest gratitude for the truly wonderful experience during our stay. Overall, everything was excellent. We were particularly impressed with: - The exceptionally helpful and courteous reception staff. - The quality and comfort of our room. - The convenient location. - The generous and varied breakfast provided. Furthermore, the guidance for parking was remarkably clear and easy to follow, and the rate of 1000 yen per night. We also greatly appreciated the excellent and insightful suggestions provided for our itinerary. Finally, the willingness to store our luggage after check-out was incredibly helpful and a much-appreciated courtesy. Thank you once again for the outstanding service and hospitality

We observed that reservations are not taken in advance, and guests are required to signup and wait upon arrival at the dining area. With the utmost respect, might we suggest exploring the possibility of implementing an advance reservation system for breakfast? Alternatively, providing guests with clearer information upon check-in regarding the registration process and potential wait times during peak hours could also be very helpful in managing expectations and enhancing the overall dining experience. This is simply offered as a point for consideration.

Room big enough for three adults (two semi-double beds and one semi-double sofa). Bathroom and toilet were separated and with the mini lobby / entrance cabinet, extra chairs and a desk, there was plenty of room to store amenities, towels, luggage. The reception staff was very friendly and helped us with the ferry booking to Hiroshima.

Having more than one pillow per beds would have been great. The overall building / bathroom / curtain / fixtures looked a little outdated but everything was in perfect working order so the stay was overall really comfortable and nice.

Location is convenient. It is right next to Matsuyama castle park, across the street from the Nishihoribata Iyoten tram stop, about 10 minutes from the JR train station and the Matsuyama city station. Rooms are clean and comfortable, although the decor seems a bit dated. There is a coin laundry with separate washer and dryer, so doing a load of laundry is efficient. Staff are courteous and helpful and there is some English language support, too. There is parking at a garage near the hotel, and costs a bout 1000 yen per day for hotel guests (or 200 yen per hour). We had a room with a lovely view of Matsuyama castle.

Decor could have been updated, but this is a very minor issue. The rooms are clean and comfortable.

The location is quite good, close enough to the station and downtown, and just a 20min tramway ride to Dogo Onsen. The rooms are spacious and very very comfortable, with everything you need. I got the one with a castle view (12th floor!) and it's just the most gorgeous.

The breakfast quality is so different from the pictures that I think it's scammy. And it's so expensive, frankly it's shameful. The bedroom could have been cleaned better too.

MyStays was really easy to walk to from the JR station. We got there just before 2pm and were able to check in straight away. It’s a tall building and signs are easy to see. On enquiring, I was told that our room would not have a castle view but we were changed to a lower room with castle view when I asked if possible. It was distant but nice! Having checked in so early and freshened up, we had the afternoon to explore and eat out. The hotel’s location is good for access to both station areas and to the castle grounds. Tram stops are very close too. Easy to figure out transport options. The staff were very helpful. On request, a taxi was ordered for us for checkout morning so we could travel to the port for a ferry to Kure / Hiroshima. We liked that the window in the room opened so we could let some outside air in. And there were some charging leads for devices in one of the drawers.

The air was a bit stale, like an ex smoking room. But everything was clean. The beds were harder than most others in Japan!

Hotel is located in a great place and view from high floors is amazing. Breakfast is also really nice, and they also provide local dishes during breakfast. Room is convenient and clean, bathroom is big enough. Air conditioner is quite and warm pretty well I really like my experience, and want to stay there next time in Matsuyama

I think the hotel costs its price. However, breakfast time is pretty earlier and I expected line several times - waited for a place to seat. Cleaning was really good, but at my last day the mirror was cleaned in some strange way with lots of line on it. Due to air conditioner the dust problem is pretty significant, and I could feel it during my stay - I’m allergic to it, so maybe it’s not that noticeable. Also sound isolation could be a little bit better

Nice hotel. The view of the park and Matsuyama Castle without obstruction is great. The size of the comfort room is ok for a couple. It is a bit of a walk from the JR Matsuyama Station, but there's a tram stop 2 minutes from the hotel. While the hotel has a restaurant, there aren't many other restaurants and coffee shops around the hotel. Though there's a family mart convenient store across the street from the hotel.

Good location - can walk to the castle and there are bus stops nearby to get to Dogo Onsen and other areas of interest. They do have parking but not for the faint hearted - very tight space. There are a couple of public car parks at the back of the hotel which are pretty much the same price as the hotel’s parking and much easier to use. The rooms were comfortable and breakfast was good.

The car park!

My view from room 821 was spectacular. Had a beautiful wide view over the moats and Matsuyama Castle in all its glory. Free parking was available and the staff were very professional and kind. The breakfast was also delicious. It's a beautiful hotel in an amazing location. I would happily stay there again.

Nothing to dislike.