Excellent location (right next to city station, tram station, bus terminal and also shopping precinct) and rooms are newly built and in great condition. Lots of great little extras to love at this place, the third floor has an onsen (men's and women's seperate, but you can reserve for a family group), and also an anime library with massage chairs. The second floor (reception) has free soft drinks after 2pm and free ice-cream after 7pm... brilliant! Good buffett breakfast with 6 different kinds of Mandarin juice to try (given the area is famous for Mandarin farming). We stayed in a deluxe quadruple room with 2 kids, the room had an alcove with 2 futons where the kids slept. Highly recommend for families!

Breakfast, free ice cream, size of room, bathroom layout.

Very little interaction with staff. Taking shoes off in the room - there should be a stool provided to do this. It was not clear which train station to go to. No information about the local area was provided and it was hard to find restaurants for dinner. Weird bottom sheet on bed.

The hotel is conveniently located next to the Matsuyama city station terminal with many options to get around and go to tourist spots such as Dogo Onsen and Matsuyama castle. Our room is spacious with a tatami sitting area. The check in machine was easy to use and staffs are helpful. The amenities in the hotel room are great. The public bath in the hotel features hot and warm baths, and Dyson Hairdryer. Will definitely stay here again next time we visit.

Nothing.

Clean rooms, ours overlooked the castle, and amazing hotel facilities. The public onsen was quiet and well equipped, with every toiletry possible and lots of towels. There is free soft serve and welcome drinks in the lounge, and coffee. We did not book breakfast but it looked good. Would definitely stay again.

Very convenient location right above the City rail station (not the JR station) and adjacent to tram/bus terminus. Comfortable night for 4 adults in a quad room. Brilliant breakfast - lots of fresh local produce including sashimi, 3 different varieties of fresh orange juice, etc - many different options. Overall a great stay!

Better than expected! All the facilities are well maintained, the only down is the elevator is kinda busy. Make sure you leave extra time to go out. They use the parking next to the rail which is convenient.

Located at the heart of Matsuyama (above the train station). The room was well designed, small but perfectly formed with a good style.

There was a discrepancy with the local parking arrangements where we paid more than we were expecting (cash only).

The breakfast was not bad. There were 3 different types of orange juice and also a good spread of breads cooked food and sea bream (tai meshi).

The staff is not proficient in English. But we made do with the Google Translate app.

Clean and reasonably comfortable. Lots of breakfast choices, even some 'western' options. Not luxury, but generally nice.

(my fault) I made the assumption that the hotel being at the train station would be the station that leads to Imabari, Okayama etc. It's not. You need to get a bus to the center. Actual 'bad' - the lifts are terribly slow, but I am only nit picking here...

It was centrally located. The breakfast was excellent! The staff was great. There is an airport bus right outside the rntrance..

We could have used a 2nd pillow, but I didn't ask, so I might have been able to get one.